HappyLight Alba: SAD Light Therapy, Mood & Energy Enhancing, UV-Free LED - Verilux

A: Hi Jeannine, Thank you for your question! We don't work with insurance companies directly; however, many of our customers have been reimbursed by their insurance companies for purchasing a HappyLight, with coverage ranging from 50% to as much as 100%. To determine whether your health insurance policy covers light therapy devices, you will want to contact your insurance company directly. If they say that they will (or even may) cover a light therapy purchase, make sure you ask them to send you an email or letter confirming such, and that you fully understand their procedures. Sometimes a claim is denied because the light therapy lamp was ordered before obtaining either a prescription from a health professional (which is not required for purchase but may be required for a reimbursement claim) or did not obtain pre-approval from their insurance company. If you have any other questions, feel free to reach out directly to us at 1-800-786-6850 or hello@verilux.com. Thank you, Jessica Verilux Customer Support

A: Hi Caligirl, Thank you for your question! Please note that the HappyLight Alba is not rechargeable. To turn it on, you need to plug it in and press the power button. If you are looking for a rechargeable HappyLight, we offer the HappyLight Halo. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or hello@verilux.com. Thank you, Jessica Verilux Customer Support

A: Hi J, Thank you for your question! Unfortunately, this is not a feature offered by the HappyLight Alba. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or hello@verilux.com. Thank you, Jessica Verilux Customer Support

A: Hi Llamamama, Thank you for your question! It is not necessary to wear sunglasses, as tinted glasses would cause less light to reach your eyes, and the light from the HappyLight Therapy Lamp needs to reach your eyes to work. However, you should not stare at the lamp directly, the same way you should not stare at the sun to protect your eyes. The lamp can be placed between 6 to 24 inches away from you, at a distance you find comfortable. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or hello@verilux.com. Verilux Support

A: Hi Jane, Thank you for your question! You may place your HappyLight somewhere between 6 and 24 inches from your face. Just note that the closer the light is to you, the shorter the amount of time you will need to use the light to receive its full benefits. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or hello@verilux.com. Verilux Support