Dial Antibacterial Defense Liquid Hand Soap - Spring Water - 11 fl oz
$2.49 ($0.23/fluid ounce)
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$2.99
Buy 2 for $4 Dial antibacterial hand soap pump
5 out of 5 stars with 99 ratings
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Guests are saying
Guests appreciate the variety of scents offered by the hand soap, particularly the limited edition options like toasted hazelnut vanilla and frosted cranberry pine. Many find these fragrances delightful and perfect for seasonal use, enhancing the handwashing experience. The soap effectively cleans without drying out hands, making it suitable for frequent use. However, some guests have noted changes in formulation and packaging that have affected their overall satisfaction, leading to mixed feelings about the product's consistency.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 2933 reviews
cleans effectively: 4.19 out of 5
quality: 4.08 out of 5
scent: 4.09 out of 5
value: 4.22 out of 5
65% would recommend
67 recommendations
5 out of 5 stars
Thumbs down graphic, would not recommend
31 March, 2026Verified purchase
(no review title)
Cleans my hands thank you
5 out of 5 stars
Thumbs up graphic, would recommend
28 March, 2026Verified purchase
Foaming soap refill
works great
3 out of 5 stars
Thumbs down graphic, would not recommend
25 March, 2026Verified purchase
shoots out straight. instead of down a little
its ok
1 out of 5 stars
Thumbs down graphic, would not recommend
24 March, 2026Verified purchase
Absolutely terrible smelling, doesn't foam or wash well, how hard is it to make soap??!
Awful putrid smell, doesn't foam or clean qell
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026Verified purchase
Great
Great
1 reply from Dial Soap Team team - 7 days ago
We appreciate your love and support for our Dial product. Truly, your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! JB - Team Clean Adviser
2 out of 5 stars
21 March, 2026Verified purchase
First time purchase, not for me.
Smells like too much like chemicals. I’ll just use the bottle with other foam hand soap
1 reply from Dial Soap Team team - 8 days ago
We appreciate your support for our Dial product and regret to know about your experience. For concerns about our product, you may reach out to us through our website www.henkel-northamerica.com/contact-us. Thank you and have a great day! JB - Team Clean Adviser
2 out of 5 stars
Thumbs down graphic, would not recommend
18 March, 2026Verified purchase
Not what i expected
I guess I’m going to be THAT person lol but this soap was such a disappointment. Based off the reviews I was excited to try it. I don’t know if it was my soap dispenser but this product is way too liquidity. I was expecting it to dispense as foam but it would squirt out and make a mess. I will admit the smell was nice and when you did get it on your hands it would foam a tiny bit enough for your hands to feel clean. It still wasn’t to the expectations I was looking for at all and I wouldn’t recommend it to anyone. It’s really a shame since foam soaps tend to be my go to.
1 reply from Dial Soap Team team - 10 days ago
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us as the product is not supposed to have this kind of experience. We'd like to know more about your experience with the product, please contact us through this website https://www.henkel.com/contact-us. Our team of experts will be happy to assist you in addressing this issue. Have a great day! Kurt
5 out of 5 stars
Thumbs up graphic, would recommend
15 March, 2026Verified purchase
(no review title)
Like to refill original dispensers
1 reply from Dial Soap Team team - 14 days ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
2 out of 5 stars
Thumbs down graphic, would not recommend
11 March, 2026
WHEN are they going to start labeling the bottles?
I like this soap. I generally offer both regular soap and antibacterial soap in my guest bath. Not everyone likes using antibacterial. This soap is only labeled on the outside on the cardboard cover you can remove and recycle. There is NO way to determine what kind of soap it is. I had to make a label! What is Dial Soap thinking?
1 reply from Dial Soap Team team - 19 days ago
Thank you for sharing this feedback with us. We're glad to hear you like the soap, and we understand the inconvenience caused by the packaging. We understand how frustrating it is when the product type isn’t visible once the wrapper is removed. Your comments help us identify ways to improve clearer labeling for our consumers. We appreciate you bringing this to our attention. Lyka - Adviser
5 out of 5 stars
Thumbs up graphic, would recommend
11 March, 2026Verified purchase
(no review title)
The best…
1 reply from Dial Soap Team team - 12 days ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
1 March, 2026Verified purchase
Keeps hands clean and has a nice scent.
Excellent product.
1 reply from Dial Soap Team team - 7 days ago
Thank you so much for your continuous love and support for our Dial soap. Your feedback is very important to us. We'll make sure that your feedback reaches our quality and manufacturing team so we can let them know of the great job that they did! - Chris, Henkel Consumer Service Adviser
3 out of 5 stars
Thumbs down graphic, would not recommend
28 February, 2026Verified purchase
Watery Soap
I like the scent of this soap, but it feels very thing and watery. I’d probably go for a different antibacterial soap next time.
1 reply from Dial Soap Team team - 7 days ago
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day! - Chris, Henkel Consumer Service Adviser
5 out of 5 stars
Thumbs up graphic, would recommend
24 February, 2026Verified purchase
(no review title)
Just picked this up the other day and can’t believe I’ve been passing this one up. Smells great and easy for my kids to use on their own when washing hands
1 reply from Dial Soap Team team - 1 month ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
4 out of 5 stars
Thumbs up graphic, would recommend
22 February, 2026Verified purchase
Good product
Rather expensive, but a good product.
1 reply from Dial Soap Team team - 1 month ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
20 February, 2026Verified purchase
(no review title)
It leaves my hand feeling super clean yet it’s gentle on my skin. It’s my favorite hand soap.
1 reply from Dial Soap Team team - 1 month ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
2 out of 5 stars
Thumbs down graphic, would not recommend
19 February, 2026Verified purchase
(no review title)
Smell is stronger than I'd like. I normally buy fragrance free due to cleaner ingredients but at time of purchase did not have that option for this. Not a big fan of the consistency of this doesn't come out foaming like I am used to. Been using 365 version of this will be going back to 365.
5 out of 5 stars
18 February, 2026
(no review title)
I was happy to see the bottle was taped plus was put in a plastic bag. Thanks to the person who packed my order!
1 reply from Dial Soap Team team - 1 month ago
We are glad to know about your positive experience with our Dial products. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! JB - Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
15 February, 2026Verified purchase
Dial Foaming Antibacterial Hand Wash
I love this Foaming Antibacterial Hand soap!
5 out of 5 stars
10 February, 2026Verified purchase
(no review title)
Great smell
5 out of 5 stars
Thumbs up graphic, would recommend
10 February, 2026Verified purchase
Great soap!
I love this soap! It’s light, antibacterial, and doesn’t dry your hands out.