Dial Antibacterial Defense Liquid Hand Soap - Original - 11 fl oz
$2.49 ($0.23/fluid ounce)See 1 deal for this item
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Buy 3 for $6 select Dial hand soap - 11 fl oz
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- Bestseller$2.49 - $5.99Buy 3 for $6 select Dial hand soap - 11 fl oz on select items4.4 out of 5 stars with 840 ratings
- $2.99Buy 3 for $6 select Dial hand soap - 11 fl oz4.9 out of 5 stars with 113 ratings
- $2.99Buy 3 for $6 select Dial hand soap - 11 fl oz4.8 out of 5 stars with 102 ratings
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- $2.49 - $9.99Buy 3 for $6 select Dial hand soap - 11 fl oz on select items4.6 out of 5 stars with 3075 ratings
- Bestseller$2.49 - $5.99Buy 3 for $6 select Dial hand soap - 11 fl oz on select items4.4 out of 5 stars with 840 ratings
- $2.99Buy 3 for $6 select Dial hand soap - 11 fl oz4.9 out of 5 stars with 113 ratings
- $2.99Buy 3 for $6 select Dial hand soap - 11 fl oz4.8 out of 5 stars with 102 ratings
- $2.99Buy 3 for $6 select Dial hand soap - 11 fl oz4.9 out of 5 stars with 106 ratings
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Guests are saying
Guests appreciate the variety of scents offered by the hand soap, particularly the limited edition options like toasted hazelnut vanilla and frosted cranberry pine. Many find these fragrances delightful and perfect for seasonal use, enhancing the handwashing experience. The soap effectively cleans without drying out hands, making it suitable for frequent use. However, some guests have noted changes in formulation and packaging that have affected their overall satisfaction, leading to mixed feelings about the product's consistency.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 3075 reviews
cleans effectively: 3.85 out of 5
quality: 3.7 out of 5
scent: 3.98 out of 5
value: 3.86 out of 5
62% would recommend
218 recommendations
1 out of 5 stars
21 May, 2026
originally posted on dialsoap.com
Non Working Pump !
I Agree With Everyone Else. The Pump Doesn't Work, & No Direction On How To Engage It ! I Will Not Be Buying Dial Hand Soap AGAIN ! I’ll Buy Method For Me, And Soft Soap For My Husband. I Guess I Will Be Pouring This Into The Empty Soft Soap Dispenser, So We Can Use It. Very Disappointed In Dial. I Thought Ya’ll Were Better Than This.
2 out of 5 stars
Thumbs down graphic, would not recommend
17 May, 2026Verified purchase
Its a no for me
It feels watered down, will not repurchase.
1 out of 5 stars
7 May, 2026
originally posted on dialsoap.com
Dispenser does not functiion.
Dispenser will not function. No instructions. No indication of how to engage
5 out of 5 stars
Thumbs up graphic, would recommend
6 May, 2026Verified purchase
(no review title)
A must in our home. Always stocking up to ensure we don’t run out.
1 reply from Dial Soap Team team - 21 days ago
Thank you for sharing with us your family's positive experience with our Dial products. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! Abe - Advisor
1 out of 5 stars
2 May, 2026
originally posted on dialsoap.com
Liquid Hand Soap Feels Like Water
You’re trying to pull a fast one on us by diluting the liquid hand soap. It’s practically useless. I won’t be buying it again. It’s a shame. You used to be the leader in soap. Now your product is like colored water.
1 out of 5 stars
18 April, 2026
originally posted on dialsoap.com
(no review title)
Can't get the pump to work. I have used pump dispensers most of my life. Turn to the left, pops up, starts pumping. Not this one. Ugh.
1 out of 5 stars
18 April, 2026
originally posted on dialsoap.com
Complaint
I bought this soap a few days ago. Huge disappointment, not expected from a Dial product.The soap is so diluted, is like washing your hands with colored water, no suds, just watery golden liquid. Shame,shame shame !!!!! I shall tell everybody about this insulting experience.
5 out of 5 stars
Thumbs down graphic, would not recommend
31 March, 2026Verified purchase
(no review title)
Cleans my hands thank you
1 reply from Dial Soap Team team - 2 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
24 March, 2026Verified purchase
Great product!
My daughter has very sensitive skin and this is the best soap for her!
1 reply from Dial Soap Team team - 2 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
4 March, 2026Verified purchase
I would definately recommend.
That’s definitely the best hand soap
1 reply from Dial Soap Team team - 2 months ago
We are glad to hear that you are loving our Dial product. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Kurt
3 out of 5 stars
Thumbs down graphic, would not recommend
28 February, 2026Verified purchase
Watery Soap
I like the scent of this soap, but it feels very thing and watery. I’d probably go for a different antibacterial soap next time.
1 reply from Dial Soap Team team - 2 months ago
We are sorry to hear about your experience with our Dial soap. Your feedback is very important to us. Please reach out to our Team Clean experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day! - Chris, Henkel Consumer Service Adviser
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026Verified purchase
germs away
cleans well gentle on skin. kills the germs
1 reply from Dial Soap Team team - 2 months ago
Thank you for sharing with us your wonderful experience with our Dial products. Truly, your feedback makes us even more motivated to produce superior products. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! Abe - Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026Verified purchase
(no review title)
Gets your hands really clean without drying them out.
1 reply from Dial Soap Team team - 2 months ago
We are glad to know about your positive experience with our Dial products. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! Abe - Advisor
1 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2026Verified purchase
p u m p does not work
come on dial people... you need to get the packaging right. love your product hate your bottle. the pump will not work. I will not buy this product again. so very disappointed
1 reply from Dial Soap Team team - 1 month ago
We understand how frustrating it can be when your favorite hand soap cannot pump out. It is possible that during transportation or storage, the product was damaged. We want our experts at the Consumer Information Center to take care of this for you. Please reach out to us by e-mail at consumeraffairsNA@henkel.com. You can also call us at 800-258-3425 M-F 9 am to 6 pm ET. Our team of experts will assist you in resolving this messy issue. Have a great day!
2 out of 5 stars
18 February, 2026
originally posted on dialsoap.com
No pump no soap
Pump doesn’t work. Pushed pulled twisted no go on getting soap to come out of pump. Dial, you should go svrecsll on those non functional pump bottles. Where is your quality control on the manufacturing line?No pump no dos
1 out of 5 stars
13 February, 2026
originally posted on dialsoap.com
(no review title)
I usually buy your hand soap. However, lately the pump to dispense it does not work right. I can't get it to dispense at all. Now I'm ready to switch to Softsoap brand. It's comparable in price for the 7.5 oz product. I'll be buying the other product from now on. Not gonna fool with Dial anymore. I wouldn't recommend it to anyone else.
5 out of 5 stars
Thumbs up graphic, would recommend
31 January, 2026Verified purchase
(no review title)
Dial has always been a great antibacterial product
1 reply from Dial Soap Team team - 2 months ago
Thank you so much for sharing your wonderful experience with our Dial products! Feedback like yours truly inspires us to keep striving for excellence. We'll make sure your kind words reach the teams who work hard to bring these products to life. We’re grateful for your support and hope you continue enjoying our products. Have a fantastic day! Abe – Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
30 January, 2026Verified purchase
great
love it
1 reply from Dial Soap Team team - 4 months ago
We truly appreciate your positive feedback about our Dial products! It’s always rewarding to hear from satisfied customers, and we’ll be sure to share your kind words with the teams who work hard to bring these products to life. Thank you again, and we hope you have a wonderful day! Abe - Advisor
1 out of 5 stars
29 January, 2026
originally posted on dialsoap.com
Will not open or pump?
I can’t get this to work/pump out?? Extremely frustrating!! No directions either!! I bought a pack of 4 for this??!! I’ve used it before this and never had a problem. What’s wrong with this??
5 out of 5 stars
Thumbs up graphic, would recommend
27 January, 2026Verified purchase
(no review title)
great hand soap
1 reply from Dial Soap Team team - 4 months ago
We are glad to know about your positive experience with our Dial products. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! Abe - Advisor