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Target Online store #3991
About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Wireless Type: Wireless
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533037
UPC: 027242925496
Item Number (DPCI): 008-07-0044
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.86 inches length x 8.2 inches width x 2.32 inches height
Estimated ship weight: 0.948 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Guests are saying
The Sony WH-CH720N headphones offer an impressive combination of sound quality, comfort, and effective noise cancellation, making them a great choice for various listening experiences. Guests appreciate the lightweight design and long battery life, which enhances usability during extended sessions. The intuitive controls and seamless connectivity add to the overall convenience, making these headphones suitable for both casual and professional use. However, some guests noted minor connectivity issues and a desire for improved noise cancellation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 936 reviews
61% would recommend
78 recommendations
amazing quality
5 out of 5 stars
Thumbs up graphic, would recommend
febs - 1 day ago, Verified purchaser
love the sound quality and comfort! super reliable too i’ve dropped them countless times and work perfectly fine after a full year
Great value
5 out of 5 stars
Thumbs up graphic, would recommend
Mac91 - 3 days ago, Verified purchaser
Sound quality is great, very pleased with them
Maybe just get a refurbished pair of Samsung headphones
1 out of 5 stars
Thumbs down graphic, would not recommend
TumVic - 14 days ago, Verified purchaser
Doesn't cancel noise. I got it $100 off, so I can't say it's as egregious as it would've been at $180, but it still isn't worth it. Instrument separation is poor, mixing isn't very thorough, and other than gain and battery life I can't see why these are so expensive
Headphones
5 out of 5 stars
Thumbs up graphic, would recommend
Disappointed customer - 20 days ago, Verified purchaser
Lightweight, noise canceling headphones.
Bad design and doesnr cancel noise
1 out of 5 stars
Thumbs down graphic, would not recommend
Tiki - 20 days ago, Verified purchaser
Broke too quickly. Poor design with a ball and swivel. Would give it a 5/10 for noise cancellation. Avoid.
Good for entry level users
4 out of 5 stars
faya_ayay - 20 days ago
originally posted on sony.com
I got these headphones 2 days ago and they are incredibly good. I like how these headphones connect to my phone and PC at the same time so that after a call, its goes back to playing my music. The Sony Headphones Connect is a must have if you care about fine tuning your audio, connecting to 2 devices, and 360 reality audio. The 50 hour battery life is good if you play your music non-stop. The only think I don't like about this product is after 30 minutes of use, it starts to hurt my ears. I would recomend this product for anyone who is new to buy wireless headphones from Sony
1 reply from Sony North America Customer Support team - 20 days ago
Hi faya_ayay! Thank you for sharing your experience with the WH-CH520 headphones! It brings us great joy to hear that you're enjoying the seamless connectivity to both your phone and PC, and that the Sound Connect app has enhanced your audio experience with features like 360 Reality Audio. We appreciate your feedback regarding comfort and we recommend trying out softer ear cushions or adjusting the fit to alleviate any discomfort during longer listening sessions. Your input is invaluable as we strive to create products that enhance your listening pleasure. Thank you for choosing Sony and for recommending the WH-CH520 to others! Best regards, Estefany
What I was looking for
5 out of 5 stars
Thumbs up graphic, would recommend
Dennis - 21 days ago, Verified purchaser
Work great and comfortable
not pink
3 out of 5 stars
Thumbs up graphic, would recommend
Danielle - 25 days ago, Verified purchaser
they’re purple. like lilac/lavendery. not pink
Too Bass heavy for my taste
3 out of 5 stars
IllinoisUser - 29 days ago
originally posted on sony.com
I think the headphone provides good audio provided you like more bass. I prefer better midranges where bass does not over power everything else. I did not like the app that is to used with headphones.
1 reply from Sony North America Customer Support team - 29 days ago
Hi IllinoisUser, we're sorry to hear that our headphones didn't fulfill your expectations, especially regarding the bass and midrange balance. We appreciate you sharing your detailed feedback with us. We also apologize for your dissatisfaction with the accompanying app. User experience is incredibly important to us, and your comments about it are valuable. Please be assured that we're always striving to improve our products and software. We've taken note of your feedback regarding the midrange clarity and the app's performance, and we'll certainly be considering it for future releases and improvements. Thank you for being a Sony customer and for helping us make our products even better. Sincerely, Estefany
It broke after just a few months
1 out of 5 stars
It broke - 30 days ago
originally posted on sony.com
Sounds great and was easy to connect but one side of the headphone fell off. Called support and they said it’s not covered by warranty. Really cheap construction and not built to last. Save your money for a manufacturer that stands behind their product.
1 reply from Sony North America Customer Support team - 29 days ago
Hi there, thanks for your feedback. We sincerely apologize for the experience you've had with your WH-CH520 headphones. We understand your concerns and wish we could provide an alternative solution. However, the damage you've reported falls beyond the coverage of our limited warranty for headphones. We know this isn't the answer you were hoping for and we genuinely regret any inconvenience or disappointment this has caused. We value your business and your feedback is important to us as we continuously work to improve our products and services. Thank you for being a valued Sony customer and for letting us know about this issue. Sincerely, Estefany
wm ch520
5 out of 5 stars
Ghost Bear - 1 month ago
originally posted on sony.com
WORKS WELL charges FAST, had about 6 moths now works good on desk top, PLAYING DIABLO
1 reply from Sony North America Customer Support team - 30 days ago
Hi Ghost Bear, Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you have been enjoying your Sony Headphones for this past months! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, we are sure you will only get to love your headphones even more as the time goes by! Thank you for choosing Sony products, have an amazing day! -DiegoV, Sony North America Customer Support
Headphones
5 out of 5 stars
Thumbs up graphic, would recommend
Al - 1 month ago, Verified purchaser
Great sound and noise cancellation
Long-lasting and durable
5 out of 5 stars
klng - 2 months ago
originally posted on sony.com
I bought two of these over two years ago. One was a backup that I've only recently had to pull out of where I had it in storage. I'm ND and heavily rely on noise-canceling headphones. These were absolutely perfect. I practically lived in them and they held up through cracks, breaks, and even brief water damage. I've had to retire my first pair and am using my backup now, but I will definitely be getting another one once I need it. Highly recommend this product.
1 reply from Sony North America Customer Support team - 2 months ago
Hi there, thank you for taking the time to share your thoughts with us. We're thrilled to receive such a positive review of our WH-CH720N headphones! It's rewarding to know they've been essential for your noise-canceling needs. Your feedback highlights their durability and excellent audio quality. We're glad to hear they provided the perfect noise-canceling experience and that your backup pair is now in use. Thank you for your strong recommendation and for considering another purchase in the future! Thanks for choosing Sony! Best regards, Stephanie
Great.Truly noise cancelling
5 out of 5 stars
Anupama - 2 months ago
originally posted on sony.com
I bought this online while on a visit to London and I am truly delighted with it.It is light weight and truly cancels outside noise.Movie watching is now a pleasure.
Review for WH-CH720N
3 out of 5 stars
V4SS - 2 months ago
originally posted on sony.com
I was honestly expecting more from a Sony headphone. While the price wasn't high, I have a JBL model in the same price range that sounds significantly better out of the box. I had to tweak the sound with the EQ in the app to get a more balanced and enjoyable experience. Wired usage is especially poor. The sound feels flat and the EQ seems completely off. I was genuinely surprised that Sony would release a product like this, as I’ve always thought of them as one of the top names in audio quality. On the positive side, the headphones are lightweight and fairly comfortable at first. However, after a while they start pressing on the ears, probably because the cushioning isn’t firm enough. Also, the material quality feels a bit cheap and doesn’t live up to the Sony name. Overall, it's not a terrible product but I expected better, especially from Sony.
1 reply from Sony support team team - 2 months ago
Hi, Thank you for your feedback. We’re sorry to learn that the quality of your WH-CH720N didn't meet your expectations. This is not the norm, as we always strive to deliver the best quality possible. Yet, we're happy to hear that you find it lightweight. To enhance the sound quality, please follow the steps here: https://cutt.ly/FrbdFnRU You can also prioritize the sound quality following the steps at this link: https://cutt.ly/4rbdGCpE Regarding the wired connection issue, please follow the steps below: 1- Test the cable with a different device. 2- Ensure that the headset is updated by following the steps at this link: https://cutt.ly/rrbdpreK 3- Reset the headset following the steps here: https://cutt.ly/8rbdoaSS 4- Initialize the headset following the steps here: https://cutt.ly/prbdp3vy You can adjust the equalizer using the Sony Sound Connect app following the steps here: https://cutt.ly/MrbaNoJq To prevent discomfort issues, you can learn more about wearing the headset correctly here: https://cutt.ly/zrba9KF3 Additionally, when you use the headset as wired headphones, use the supplied headphone cable only and make sure that the headphone cable is firmly inserted. You can find the precautions here: https://cutt.ly/irba3JGH If you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Nadine @Sony Support UK
People can Hear Your MUSIC
2 out of 5 stars
Thumbs down graphic, would not recommend
Buy - 2 months ago
Super light-weight which is good is you have a sensitive head. Noise cancelling is okay but, if you have the volume loud (and by loud u don’t even mean super loud) everyone can hear what you’re listening to… so just consider if you don’t want people knowing what you’re listening to, don’t get this.
Astonishing!
5 out of 5 stars
Forest_Ranger77 - 2 months ago
originally posted on sony.com
I bought these about a couple of weeks ago. The headphones sonorous and mesmerising sounds, captivate and fill my soul.
Brilliant
5 out of 5 stars
Holliepops - 3 months ago
originally posted on sony.com
Absolutely brilliant sound quality is excellent definitely recommend this item
Excellent, easy to use
5 out of 5 stars
carlospr - 3 months ago
originally posted on sony.com
Excellent, easy to use, charges very quickly, very confortable.
Very happy
5 out of 5 stars
Andypage - 3 months ago
originally posted on sony.com
I saw these advertised on the internet and having read the reviews I decided to order a pair,they are fantastic, I use them in the gym, garden basically everywhere! For the price they have a fantastic sound!