Simzlife Ice Maker Countertop, 26 Lbs/24H, 8 Pcs/6 Mins, 2 Sizes Bullet Ice, 30 Mins Auto-Cleaning, Food-Grade Materials, Black

A: Hi there, Thank you for your inquiry. Yes, the ice basket can be removed. If you have any further questions or need assistance, please don’t hesitate to reach out to us at support@simzlife.com. We're here to help and want to ensure you have the best experience possible!

A: Hi there, Thank you for your question. Here is the answer. How to Perform the Self-Cleaning Cycle Your ice maker has a built-in Automatic Self-Cleaning Program. Here is the simple process as outlined in the manual: 1.Plug in the unit. 2.Press and hold the Power button for at least 5 seconds. This will activate the self-cleaning program. 3.The cycle will run for 30 minutes. During this time, the "Ice Full" and "Add Water" indicators will flash alternately. 4.Once the cycle is complete, you must drain the water from the inner tank through the drainage outlet at the bottom front of the machine. Do You Need to Purchase a Cleaner? No, you do not need to purchase a special cleaner for the self-cleaning cycle. The automatic cycle uses only fresh water to flush the system. If you have any further questions or need assistance, please don’t hesitate to reach out to us at support@simzlife.com. We're here to help and want to ensure you have the best experience possible!

A: Hello friend, we're happy to resolve your inquiry. Because the ice maker is not a refrigerator, it does not have a heat preservation function. However, if you are not using ice cubes for a long time, we recommend removing them from the ice basket and storing them in the refrigerator. Our ice machine has a relatively high efficiency in producing ice.If you have any further concerns or need assistance, please feel free to reach out to our customer support team at support@simzlife.com.