Traeger Meater Digital Wireless Meat Thermometer with Extended Bluetooth Range Brown/Silver

Thank you for sharing your experience. If the probe worked once and then stopped connecting, it’s possible the internal battery didn’t receive a full charge or the probe lost proper contact with the charger. In some cases, cleaning the charging contacts and ensuring the charger is powered can restore full functionality. For future reference, we recommend leaving the probe in the charger for at least 4 hours before attempting to reconnect. For any future assistance or replacement options, please feel free to reach out to us at support.meater.com, where our team will be happy to help via chat or phone.

Thank you for your comment , it’s great to hear the MEATER has been a hit overall. What you're describing with the range is a common challenge when walls, appliances, or home layout limit the Bluetooth signal. In setups like yours, using the MEATER app’s WiFi mode through MEATER Link or MEATER Cloud can significantly extend connection range by allowing your device to stay synced through your home’s network. If you'd like help setting this up, our team is ready to assist via chat or phone at support.meater.com.

Thank you for sharing your observations. The ambient temperature reading on the MEATER is taken from the sensor near the ceramic end of the probe, which can be affected by its placement and airflow inside your cooker. If the probe is too close to the meat or a cold surface, it may not reflect the true ambient temperature of the cooking environment. Since your comparison with other devices shows a consistent difference, we’d like to take a closer look to confirm that your probe is reading accurately and functioning as it should. Please reach out to us at support.meater.com, where our team is available by chat or phone to assist you directly.

Thank you for letting us know about your experience. If the device has been charging for over two hours but is still not working, it may be related to the charging connection or a firmware initialization step. Please ensure that the probes are seated properly in the charging block and that the block itself is connected to a power source. Sometimes, a reset of the device and app can help establish proper communication after charging. Verifying that the MEATER app is updated and following the setup steps again may also resolve the problem. If you continue to experience difficulties, please reach out to us at support.meater.com, where our team is available via chat or phone to assist you directly.

Thank you for sharing your experience and for being a loyal MEATER user over the years. It’s encouraging to hear that your previous MEATER Plus devices worked well for you. The recent difficulties with syncing your new device could be related to compatibility updates, Bluetooth settings on your phone, or firmware versions on the probe and app. Sometimes, even small changes in phone software or app updates can affect the pairing process. Spending time on the phone with support was a good step, and we want to ensure you get the connection you expect. We’d be happy to continue working with you to identify the exact cause and help restore a smooth connection. Please reach out to us again at support.meater.com, where you can chat with or speak directly to our team.

Thank you for sharing your experience. It’s clear that you expected a much more seamless and reliable performance, especially given your comfort with technology, and we understand how disappointing it can be when a product doesn’t meet that standard. Inconsistent connectivity or unexpected shutdowns can sometimes be caused by environmental factors such as signal interference, thick grill lids, or even probe placement. In other cases, it may relate to firmware or app pairing behavior that doesn’t present clear feedback to the user, which understandably adds to the frustration, especially when there aren't enough in-app settings to adjust or verify. We take feedback like yours seriously, as it helps identify where we need to improve both in product reliability and user control. If you’re open to it, we’d like to take a closer look at your device and provide direct support. Please reach out to us at support.meater.com for chat or phone assistance. We're here to help you get the experience you expected.