VTech 5" HD Smart Pan & Tilt Video Baby Monitor
$144.99
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3.9 out of 5 stars with 518 reviews
design: 4.22 out of 5
quality: 3.77 out of 5
safety: 3.98 out of 5
61% would recommend
322 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
6 January, 2026
Ok camera, terrible app support
The vtech app never works so unless you plan on carrying around the provided tablet screen I would not recommend any vtech cameras. I’ve opted to write a review on a different platform every time my cameras app doesn’t work.
2 out of 5 stars
Thumbs down graphic, would not recommend
26 September, 2025Verified purchase
Doesnt last long
Sometimes works good other times not. The app to view from phone stopped working after a couple months. Now, the entire monitor will not work or connect to the camera after 1 year. It’s a very expensive camera to pay for the extra features like mobile access or monitoring with or without wifi for it to only last 1 year.
1 reply from VTech Baby Monitors Team team - 4 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
22 September, 2025
I would give it negative stars if i could
Got this as a gift and used it for 2 weeks and the monitor no longer charges. Already did the trouble shooting and called VTech support and no one’s helped me. They said they sent a label for me to ship back (which would even take 14 days) but I haven’t received anything. I’ve called 4 separate times and nothing has happened. Would not recommend. It’s more of a headache than anything.
1 out of 5 stars
Thumbs down graphic, would not recommend
14 September, 2025Verified purchase
Unreliable
less than a month later and it's already stopped working..I can never get a signal for the camera to connect to either the monitor or the app. We reset it and it works for a couple hours then disconnects again. VERY frustrating
1 reply from VTech Baby Monitors Team team - 4 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
5 out of 5 stars
Thumbs up graphic, would recommend
7 September, 2025
Would buy again
So useful that you can use the actual monitor or you can download the app to watch the camera from anywhere. We also have thick concrete cinderblock walls and the monitor still will connect to the camera from across the house.
1 reply from VTech Baby Monitors Team team - 4 months ago
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
7 September, 2025
Do not buy
This camera is horrible. The video quality sucks, it’s constantly “offline” and the videos never load on the app. Listen to your gut and just get the “better” camera because this one is a total waste of money.
1 reply from VTech Baby Monitors Team team - 5 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
6 August, 2025Verified purchase
Horrible vidoe quality
The video quality is extremely poor especially in the dark. You can barely tell where your child is in the crib let alone what they are doing or if they are okay.
1 reply from VTech Baby Monitors Team team - 5 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
2 out of 5 stars
Thumbs down graphic, would not recommend
7 July, 2025
Stopped working after software update
Our camera completely stopped working after downloading a software update. When my husband called customer service, they confirmed that it did indeed stop working after the software update, but there was nothing they could do about it because it was outside of the 90 day warranty. Their solution was to buy a new one - definitely will not be doing that!
1 reply from VTech Baby Monitors Team team - 7 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
1 July, 2025
Great at first, then was terrible
This monitor is “rated very well” on all the sites but it’s terrible. The night vision stopped working, and the camera quality is sub par. I had an all state protection plan and received a new one and the new one broke after a week. The parent unit (screen) is also made very cheaply and is easy to break, after one fall off the night stand, the antenna snapped and is now hanging by a thread. I wish the all state plan would allow us to get a different brand but they won’t.
1 reply from VTech Baby Monitors Team team - 7 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
4 out of 5 stars
14 June, 2025Verified purchase
Good for safety.
Love it.. but the night vision blinks and makes it hard to see.
1 reply from VTech Baby Monitors Team team - 7 months ago
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
30 April, 2025
OK... for a while
Got this new as a baby shower gift. Monitor was decent for a year (lost signal occassionally, but a reboot would fix the problem), but then just got stuck on the startup screen one evening. Nothing will make it work now and Vtech support just said "Sorry - you're out of the one year warranty; go buy a new one." You will want your baby monitor to last more than a year. Don't buy Vtech.
1 reply from VTech Baby Monitors Team team - 9 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
2 out of 5 stars
Thumbs down graphic, would not recommend
28 March, 2025
Lots of issues
When working properly, its a great monitor. Unfortunately, it rarely works properly. My original purchase suddenly stopped working in the middle of the night. I could no longer connect to the camera via the included display unit, or via the app. I contacted support and they sent me a replacement very quickly. The replacement worked alright for a few months. We started having issues with connection again. Resetting the unit fixed this problem. Eventually, updates started causing issues. Everytime an update was pushed, my settings would change. The video was very dark, and the display would cut off without warning.
1 reply from VTech Baby Monitors Team team - 10 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
20 February, 2025
Stopped working
It worked well until it stopped working completely after only four months of use.
1 reply from VTech Baby Monitors Team team - 11 months ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
5 out of 5 stars
Thumbs up graphic, would recommend
3 February, 2025
Using for the 2nd time
Easy to use, great zoom and picture quality. Used for my first son (now 4) and now using for my second. Lasts forever! Only downside is the alert sound can't be turned up or down. So it's just kinda loud.
1 reply from VTech Baby Monitors Team team - 1 year ago
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
23 January, 2025Verified purchase
Wouldn't buy again
Night vision sucks and 90 percent of the time when you go to look back at video clips it says playback failed
1 reply from VTech Baby Monitors Team team - 1 year ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 5:00 PM PST, Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2024Verified purchase
Bad bad product
Better off staying up 24/7/365 to watch your baby sleep. Product is terrible and not even worth a nickel.
4 out of 5 stars
2 December, 2024Verified purchase
Great
Love it! Only flaw is I had to move the camera about a foot away from.where baby would be so I could see her face without it being distorted
1 out of 5 stars
Thumbs down graphic, would not recommend
12 November, 2024Verified purchase
Faulty monitor
Monitor Flashes like it dims and brightens up randomly.
1 reply from VTech Baby Monitors Team team - 1 year ago
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right. Thank you, -VTech Support Team
4 out of 5 stars
Thumbs up graphic, would recommend
27 October, 2024Verified purchase
Great monitor, but stop asking if I want to connect to wifi
This monitor is great overall! The ability to scan the entire room is awesome. I’m deducting one star because it won’t stop asking if I want to connect to wifi. A reminder pops up multiple times a day. If I wanted this thing connected to wifi, I’d connect it.
1 reply from VTech Baby Monitors Team team - 1 year ago
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers. Thank you, -VTech Support Team
5 out of 5 stars
Thumbs up graphic, would recommend
6 October, 2024Verified purchase
Not just for babies
I got this monitor to keep an eye on a family member with dementia who was frequently falling when trying to get out of bed. It has helped to prevent numerous falls in the 6+ months we have had it. We use the video feature with the motion alert, and this has helped keep them safe!
1 reply from VTech Baby Monitors Team team - 1 year ago
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers. Thank you, -VTech Support Team