About this item
Highlights
- Digital alarm clock with dual alarms
- Large, easy to read clock digits
- Relaxation sounds to fall asleep
- Fabric wood decor finish
- Adjustable snooze timer
Description
Shipping details
Return details
Q: is there an option to have different alarm sounds to wake up to? or is the alarm a classic alarm beep?
A: The sound of this OUTDATED alarm noise is deterring me from purchasing this product.
submitted byP6E7a7R7l - 8 months agoA: The alarm is a classic chipper "beep, beep".
submitted byCapello Support - 2 years agoBrand expert
Q: Why doesn't the dim option selected stay on? I reset before I go to sleep but in the middle of the night it's on full brightness. Whole reason for purchase was this option.
A: Sorry to hear that you're having this problem. We can best help you out if you contact us at support@hellocapello.com.
submitted byCapello Support - 1 year agoBrand expert
Q: My alarm will go off on Monday, but for some reason will not go off on Tuesday. I dont touch the alarm or chang anything. Any thoughts as to why?
A: Sorry to hear that you're having this problem. We can best help you out if you contact us at support@hellocapello.com.
submitted byCapello Support - 1 year agoBrand expert
Q: Does the white noise turn off automatically? Is there a timer for this and if so what time length(s)? Or does it just continue until manually turning it off? (if so, does it turn off with the alarm?)
A: The white noise can be left on or set with a sleep timer for 30, 60 or 120 minutes. If the white noise is playing when the alarm sounds, the alarm sound will play. You can also select the white noise or other relaxation sounds as the wake up sound for the the alarm.
submitted byCapello Support - 2 years agoBrand expert
Q: If power is interrupted, does the clock stay on displaying the time or is the screen black?
A: The time is not displayed during back up, the time and alarm settings are saved so you don’t have to set them again when the power is back on. Thanks.
submitted byCapello Support - 2 years agoBrand expert
Q: The time set button does not work. I am able to set alarms and use all the other features. An alarm clock is useless if I cannot set the time. Do you not have quality control measures in place?
A: To set the time, please hold the time set button for a few seconds till the display starts to flash. If that's not working for you, please contact us at support@hellocapello.com and we can help get a replacement for you.
submitted byCapello Support - 2 years agoBrand expert
Q: Just bought the same clock. How do you shut off the alarm if you DO NOT WANT IT TO RING THE NEXT DAY as in a Saturday?? There is nothing about this in the instruction booklet.
A: Hello. To enable or disable the alarms you press the Alarm 1 or Alarm 2 button depending on which alarm you're trying to change. On the display to the left of the time there are two amber lights that will turn on and off to indicate the alarm status. When the alarm sounds, you can press the Alarm 1 or Alarm 2 button (or any other button besides the snooze) to turn it off for the day. When you do that the alarm will be set to sound the next day still. So if you want to disable the alarm, please press the Alarm 1 (or Alarm 2) button and make sure that the amber light on the time display is turned off so no alarm will sound. The details for using the alarm are also on Page 9 of the user guide. If you would like a PDF copy of the user guide too or have any issues or other questions about using the alarm please email us at support@hellocapello.com and we'd be happy to help out.
submitted byCapello Support - 2 years agoBrand expert
Q: Does the led dim to be super dark?
A: Hi, Stacey. Thanks for your interest in our Sound Sleep clock! The time display does have an adjustment to make it quite dim, but it still can be seen at night. If you try it out and if it's not working for you or if you have any other questions, you can contact us "support@hellocapello.com". Thanks again.
submitted byCapello Support - 2 years agoBrand expert
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