World Rug Gallery Medallion Boho Machine Washable 2'6"x12' Blue Area Rug: Stain-Resistant Flat Pile, Indoor Runner
New at target
$116.50 reg $233.00
Sale save $116.50 (50% off)
size2'6"x12'
colorblue
In Stock
Free & easy returns
Return this item by mail or in store within 30 days for a full refund.
Sold & shipped by WORLD RUG GALLERY
Eligible for registries and wish lists
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4.5 out of 5 stars with 16 reviews
design: 3 out of 5
easy to clean: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
6 October, 2024Verified purchase
Poor quality rug and poor customer service
After a couple of months using this rug, I washed it according to the care instructions and it ruined the rug. It gathered the fabric and was not fixable. I went to the store to try to return it and they agreed with me that I should be able to get a return, but because it was bought through a third-party company that they are contracted with on the app I had to go directly through the company, and Target was unable to complete the return, even after attempting an override for being out of the return window. So I contacted customer service for World Rug Gallery, and they gave me an email address to email my concern and to request a return. I never received an email back. I attempted to call again and after multiple attempts over several weeks was never able to talk to anyone again. I had left a message each time I called and still never heard anything back.
1 reply from WorldRugGallery team - 2 years ago
We’re sorry to hear about your experience with the rug and the trouble reaching us. This isn’t the experience we want for our customers. Please contact us at ecom@worldruggallery.com so we can resolve this for you. We'll work on improving our response process. Thank you for your feedback.