Nespresso VertuoPlus Coffee Maker and Espresso Machine by DeLonghi Black Matte: Best Rated, Uses Nespresso Pods, 12 Capsules Included

A: Mine did not come with capsules. Bought @Target, so not sure if they were removed or it was a return and they keeper the capsules. Was disappointed upon this observation.

A: I don’t know why but mine did not. Disappointed about giving it as a gift and there were no pods for them.

A: Mine did not come with any capsules! ):

A: Mine came with a sample pack, someone else posted a photo in the reviews

A: Yes, mine came with a box of 12.

A: Thank you for your question. The VertuoPlus machines do not dispense only hot water for tea or other hot water usage. You must insert a coffee capsule for the machine to perform.

A: Unfortunately, I don't believe so. I've also tried to push button without a pod, and it doesn't respond to this. BTW, the brew temps are not very hot, one of my chief complaints.

A: I dont think so. I've been using this or similar Nespresso machine for about 7 years now. BTW, t gets critisized for making coffee not HOT enough. True, it isn't; I can attest to it; luke-warm it is.

A: Made by DeLonghi, for Nespresso.

A: You will be happy to know it is Nestlé

A: Thank you for the question, Rn. You can find the warranty inside the User Guide for your VertuoPlus. It is available on our Machine Assistance Page. Here is a link to the page: https://www.nespresso.com/us/en/machine-assistance/vertuo-plus. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 1-800-562-1465. Please contact us at your earliest opportunity to address any machine issues. For your convenience, we are available 24 hours a day, 7 days a week at our toll-free number.

A: Thank you for your question. Our Vertuo machines are designed to be used exclusively with Vertuo capsules, which are single-serve capsules. This ensures optimal performance and quality for your coffee experience.

A: Thank you for your question. The Aeroccino3 milk frother comes with a machine advertised as a "bundle". If you have any further questions we are happy to assist you at 800-562-1465. We are available 24 hours a day, seven days a week. Thank you.

A: Thank you for your inquiry. Our Vertuo Plus machine, if bundled with an Aeroccino3 Milk Frother, can create a delightful Cappuccino or Lattes. The Vertuo Plus machine can brew espresso size beverages, however, it will not dispense that extra shot of water to dilute and create an Americano.

A: Thank you for your question. We're sorry to learn that your VertuoPlus machine is blinking red. We kindly ask that you contact us through our toll-free number, 800-562-1465. A Machine Expert is on standby and will be delighted to provide further troubleshooting assistance.

A: Hi. Thank you for your review. We are dismayed to learn the VertuoPlus does not meet your expectations. We recommend, running a priming cycle at least once a week to ensure optimal taste and freshness from each capsule, and descaling every three months or 300 capsules; whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!

A: Thank you for your question. All Nespresso machine purchases include a sampler pack inside the box with the machine with a variety of blends. If you have any further questions or concerns, please call 800-562-1465. We are available 24 hours a day, seven days a week for your service and support. Thank you.