VAVA Split View 5" 720P Video Baby Monitor with 2 Cameras
$279.99
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4.6 out of 5 stars with 1579 ratings
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Guests are saying
The VAVA baby monitor has received mixed reviews. While some guests appreciate its split-screen feature, picture clarity, and ease of use, many have reported significant issues with the charging port and battery life, often within the first year of use. The customer service experience has also been a point of contention for many guests.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.1 out of 5 stars with 261 reviews
design: 2.75 out of 5
quality: 2.01 out of 5
safety: 2.76 out of 5
29% would recommend
136 recommendations
1 out of 5 stars
29 December, 2025Verified purchase
(no review title)
Horrible camera . Disconnects , monitors stop working
1 reply from VAVA Product Expert team - 1 month ago
We’re truly sorry to hear about your experience and understand how frustrating this must be. This is definitely not the experience we want for our customers. Please reach out to us directly at purchasing@vava.com , and our team will personally assist you in resolving the disconnection and monitor issues as quickly as possible. We’re committed to making this right for you. We look forward to helping you get everything working properly again.
2 out of 5 stars
Thumbs down graphic, would not recommend
22 November, 2025Verified purchase
Waste of money
Works well *while it works* had to replace TWICE within 3 years. Customer service is no help. Don’t waste your money.
1 reply from VAVA Product Expert team - 28 days ago
We’re sorry to hear about your experience with the unit and understand your frustration. We’ve recently restructured our customer service team to improve support, and we’re committed to offering better after-sales service. Please reach out to us at purchasing@vava.com with your order details, and we’ll work directly with you to resolve this issue.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 November, 2025
Terrible Monitor
Worst baby monitor ever. I have had to replace the screen twice now because it just randomly stopped working and won’t turn on anymore. The same issue has happened twice and the support from Vava is terrible! Because it’s been just over a year they won’t send a replacement and they’re saying I can purchase the unit again for a $15 off credit from them. Do not waste your money on this monitor.
1 reply from VAVA Product Expert team - 28 days ago
We’re really sorry to hear about your experience and understand your frustration. We’ve recently upgraded our products for better performance and stability. This isn’t the experience we want for our customers, and we’d love the chance to make things right. Please email us at purchasing@vava.com with your order details, and we’ll work on a solution.
4 out of 5 stars
30 September, 2025Verified purchase
No wifi monitor
Love that it does not need wifi to work. Very easy to set up. Just wish it reached a little farther with the monitor.
1 reply from VAVA Product Expert team - 28 days ago
Thank you for your feedback! We’re glad to hear you love the no-WiFi feature – it’s designed to protect privacy. As for the range, we plan to enhance connectivity distance in our next generation of products. Stay tuned!
1 out of 5 stars
Thumbs down graphic, would not recommend
27 August, 2025
Screen is faulty and VAVA has terrible customer service.
The screen on my monitor is slowly turning black. I reached out to VAVA customer service to get a replacement because I am within my warranty window. Not only did they give me the runaround, wanting a bunch of photos and videos of the issue, they would not send me a replacement until I mailed in the defective unit. How am I supposed to see my sleeping kids without the monitor? This is a terrible company. I used to recommend this monitor to everyone because it doesn’t have wifi but the customer service is so awful that I will no longer do so. Do not buy anything from VAVA.
1 reply from VAVA Product Expert team - 28 days ago
We apologize for the inconvenience you've faced. We understand it might be frustrating. Our standard process requires photos and videos to verify the problem before we can send a replacement, but if there are extenuating circumstances, please let our customer support team know. We’re happy to work with you and can expedite the process where needed. Please reach out to us at purchasing@vava.com, and we’ll make sure to address this as quickly as possible.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 July, 2025Verified purchase
Stopped working after only 6 months
We loved this monitor until the parent unit stopped turning on after only 5 months of use. We contacted Vava since it was under warranty, we were told they would send a replacement but it would be delayed because they had paused shipment of new units due to tariffs (May 2025). We finally received our replacement unit mid July but after less than one week of use the parent unit has stopped working again. I have contacted Vava to hopefully find a solution but am very disappointed since we rely on this for the safety of our infant and toddler.
1 reply from VAVA Product Expert team - 28 days ago
We’re really sorry to hear about the issues you’ve been facing. If this happens again, please send us photos and videos of the problem, and our support team will handle it directly. A common cause for the parent unit not turning on could be the charging cable not being fully connected or the unit not receiving a proper charge. We’ll work quickly to resolve this for you. Please reach out to us at purchasing@vava.com, and we’ll get things sorted.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2025
Charging Issue & Poor Customer Service
Experiencing an issue with the charging port like many other reviews have also stated. Customer service is terrible and will not provide a resolution for their faulty equipment even though it’s clearly a common issue with the product.
1 reply from VAVA Product Expert team - 28 days ago
We’re very sorry to hear about the charging port issue you’re experiencing. We understand how frustrating it is when the unit won’t charge properly, and we acknowledge that this has been a concern for some customers. We’re sorry to hear you’re experiencing issues with the charging port. This can sometimes happen if a non-original charging cable is used. For our older models, the charging port requires the cable to be plugged in the correct direction for proper charging. However, our new models have switched to a Type-C port, which no longer requires a specific direction. If you’re still facing issues, please reach out to us at purchasing@vava.com, and we’ll be happy to assist further.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 June, 2025
Stopped Charging
Loved the monitor for the first 11 months. Then experienced the faulty charging port issue most others experienced. Unfortunately customer service was less than satisfactory. A $300 monitor should last longer than a year.
1 reply from VAVA Product Expert team - 28 days ago
We’re sorry to hear you’re experiencing issues with the charging port. This can sometimes happen if a non-original charging cable is used. For our older models, the charging port requires the cable to be plugged in the correct direction for proper charging. However, our new models have switched to a Type-C port, which no longer requires a specific direction. If you’re still facing issues, please reach out to us at purchasing@vava.com, and we’ll be happy to assist further.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 April, 2025
Battery won't charge
Experiencing the exact same issue as most of the other reviews! After 1.5 years of loving the monitor, it stopped charging. Tried different cables and it doesn't matter. It's like they did this on purpose to get you to buy another. Not falling for it! What a waste
1 reply from VAVA Product Expert team - 28 days ago
We’re sorry to hear about the charging issue you’re facing. Please note that our products are designed to work best with the original charging cable. Using non-original cables can sometimes cause charging issues or even damage the unit. We’d be happy to help resolve this for you—please reach out to us at purchasing@vava.com, and we’ll assist you further.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 January, 2025
Don't Buy!
Loved the split screen monitor…when it worked. After 18 months, the monitor started not charging correctly and would randomly shut off in the middle of the night.. with no warning. Tried different cords, the defect is the monitor. Come to find out there are SEVERAL reviews saying the same thing. Because I’ve had it for >12 months, customer support wouldn’t do anything other than offer me a $15 off coupon when I purchased a NEW monitor for $120. No thanks! This product is expensive garbage.
1 reply from VAVA Product Expert team - 26 days ago
Thank you for sharing your experience, and we’re sorry for the inconvenience. For the best and safest performance, we kindly recommend using the original charging cable with the monitor. For items outside the warranty period, we do offer replacement parts for purchase, including charging cables, monitor units, and camera units. If needed, you can order the part separately from our product listing. If you have any questions, please feel free to contact us at purchasing@vava.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2025
Save your money
I THOUGHT I loved this camera but after almost a year of it being used the monitor randomly stopped working. It wouldn’t hold a charge, I reached out to customer service and they refused to replace it or even do anything about the inconvenience. This product is way too expensive for the short term lifespan it holds.
1 reply from VAVA Product Expert team - 26 days ago
Hi Dalilah, We’re very sorry for the inconvenience and disappointment this has caused. We sincerely apologize that your experience with both the product and our customer service did not meet expectations. Our customer service team is currently being rebuilt and upgraded to provide better and faster support. For VAVA products, we offer free replacement for quality-related issues within the one-year warranty period. For products outside the warranty period, we also offer individual replacement parts for purchase. If you have any questions, please feel free to contact us at purchasing@vava.com.
5 out of 5 stars
Thumbs up graphic, would recommend
3 January, 2025Verified purchase
Dual Camera/Customer Service
Our dual camera screen broke a few months after having it. I contacted customer service and they were extremely helpful! I was a little skeptical since there were some negative reviews but customer service was fast, and very understanding. They sent me a brand new dual monitor with cameras. This was also Christmas week and they were still responding to me. Greatly appreciate it.
1 reply from VAVA Product Expert team - 26 days ago
Hi Sam, thank you so much for your kind words and for recognizing both our product and customer service team. We’re truly glad we were able to help and provide a positive experience for you. Your support means a lot to us. We will continue working to deliver even better products and faster, more caring service for families. We also look forward to having you choose more VAVA baby products at Target to help support your little one’s growth every step of the way.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 November, 2024
Awful! Expensive junk!
Awful!!! so expensive just for it to never hold a charge and customer service not help with replacement do not buy!!!
1 reply from VAVA Product Expert team - 26 days ago
We sincerely apologize that our previous after-sales support team did not provide you with a satisfactory response. This is not the experience we want for our customers. Please note that for products within the warranty period, we do provide after-sales support and service for eligible product issues. If you still need assistance with your monitor, please contact us again at purchasing@vava.com, and our team will be glad to review your case and help provide a solution.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 October, 2024
DO NOT BUY
Stopped working after 1.5 years. Shuts off randomly / won’t hold a charge. Customer service unwilling to help. Offered me 15% off a future purchased. Purchased a second camera to add earlier in the year and never opened box. Wanted to return it and they would accept return even with a receipt. 0/5 stars.
1 reply from VAVA Product Expert team - 26 days ago
Hi Danielle, we’re very sorry to hear about your experience and truly apologize for the frustration this has caused. As with other battery-powered products, battery performance may naturally decline over time with continued use, which is common across the industry. For quality-related issues within the one-year warranty period, our customer service team is able to provide replacement support at purchasing@vava.com. We’re also sorry that our previous support did not provide the level of service you expected. We appreciate your feedback and your understanding .
5 out of 5 stars
Thumbs up graphic, would recommend
11 October, 2024
The best
The amount of bad stars this monitor has is INSANE to me. I’ve went thru 4 different monitors between my two kids. And I’ve had this monitor for almost 3 years and still love it! Yes the charger went, but I just ordered one off amazon and it’s been perfect. I love being able to see the split screen and not have to rotate between the two. I love the size of the screen and the weight of it too.
1 reply from VAVA Product Expert team - 26 days ago
Thank you for choosing VAVA and for sharing your experience. We’re so glad to hear that the monitor has been a great fit for your family. We truly appreciate your support and look forward to having you choose more VAVA products at Target to help support an even better lifestyle for your family.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 October, 2024
.
Don't waste your money! Stopped working after a year.
1 reply from VAVA Product Expert team - 1 year ago
Hi Kelsey, I'm sorry to hear that our product didn’t work well for you. Could you please reach out to us again at support@vava.com and include a screenshot of this conversation? We’d love the opportunity to assist you further and find the best solution. Best regards, John VAVA Team
1 out of 5 stars
Thumbs down graphic, would not recommend
30 September, 2024Verified purchase
DONT WASTE YOUR MONEY
Wish I would’ve read the reviews more - ours died after a year and their customer service is THE WORST. Do not waste your money.
1 reply from VAVA Product Expert team - 26 days ago
Hi Emily, we’re truly sorry that our previous after-sales team did not provide a satisfactory service experience. Our customer service team is currently being rebuilt and upgraded, and we look forward to providing better, faster, and more helpful support in the future. If you still need assistance, please send your proof of purchase to our customer service team at purchasing@vava.com, and we’ll be happy to review your case and provide support.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 September, 2024
Wouldnt recommend
Disappointed. Bought dual monitor option knowing we would have a second. Broke after having it for 1.5 yrs. Never got to use second camera.
1 reply from VAVA Product Expert team - 2 years ago
Hi Amanda, We’re sorry to hear that you didn’t have a good experience with us. Could you please contact us again at support@vava.com? We hope you’ll give us another opportunity to assist you and provide the best solution. Best regards, John VAVA Team
2 out of 5 stars
Thumbs down graphic, would not recommend
23 September, 2024
Don't buy
The monitor won't charge after 11 months. Company is very hard to work with.
1 reply from VAVA Product Expert team - 26 days ago
Hi Nursemama, we’re very sorry to hear about your experience. For quality-related issues within our one-year warranty period, customers can contact our after-sales team directly for support. If you are still experiencing this issue and need assistance, please reach out to our customer service team again at purchasing@vava.com. Our after-sales team has recently been rebuilt, and we truly hope our new team can provide you with the satisfactory service and support you deserve.
2 out of 5 stars
Thumbs down graphic, would not recommend
22 September, 2024Verified purchase
Bad charger
The charger only lasted 1 1/2 years. It will not hold a charge anymore. The picture is good, but wouldn’t recommend - didn’t even last 2 years.
1 reply from VAVA Product Expert team - 26 days ago
Hi Taylor, Thank you for reaching out. We’re glad to know that our product was able to provide you with a good experience and support over the past 1.5 years. Regarding the charging issue, it may be related to battery aging. As with other battery-powered products, battery performance may naturally decline over time with continued use, which is a common occurrence for this type of product. If you still need assistance, please feel free to contact our after-sales service team at purchasing@vava.com. We do offer individual replacement parts for purchase, and if you would still like to continue using this product, our team will be happy to assist you and provide the appropriate support.