Amazon Fire TV Stick 4K Max Streaming Device, Wi-Fi 6, Alexa Voice Remote - Includes TV Controls (2023)
$84.99
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- $179.99 - $279.99reg $199.99 - $299.99 Sale3.6 out of 5 stars with 455 ratings
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Guests are saying
The product has received a mix of positive and negative feedback from guests. Many appreciate its fast performance, ease of installation, and the ability to access a wide range of streaming services. The included HDMI extender and user-friendly interface enhance the overall experience. However, some guests have encountered issues with remote functionality and product reliability. Overall, it is a popular choice for transforming any TV into a smart device, making it ideal for entertainment enthusiasts.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 449 reviews
ease of use: 4.75 out of 5
features: 4.63 out of 5
quality: 4.62 out of 5
value: 4.61 out of 5
88% would recommend
77 recommendations
1 out of 5 stars
25 September, 2026Verified purchase
(no review title)
Only had this product five months and it no longer works
1 reply from Amazon Devices Customer Support team - 13 days ago
Hello RJ Thank you for your feedback on the Fire TV Stick 4K Max. I am sorry to hear that your device stopped working after only five months — that is certainly not the experience we want you to have. Here are a few troubleshooting steps that may help restore functionality to your device: 1. Unplug the power adapter from the device and the wall outlet, wait 30 seconds, then plug it back in. 2. Try using a different power outlet or a different USB power cable, as a faulty adapter or cable can sometimes cause the device to appear unresponsive. 3. If the device powers on but the screen is unresponsive, press and hold the Select and Play/Pause buttons on your remote simultaneously for about 5 seconds to perform a soft reset. 4. Check that your HDMI connection is secure, and try a different HDMI port on your TV. 5. If your remote is not responding, replace the batteries and hold the Home button for 10 seconds to re-pair it with the device. If none of these steps resolve the issue, the Fire TV Stick 4K Max is backed by a one-year limited warranty, and since your device is within that warranty period at five months, you may be eligible for a replacement. Amazon Customer Service is available 24/7 to assist you with warranty support and further troubleshooting. You can reach them at 1-888-280-4331. I hope this information helps get your device back up and running. Have a great day.
2 out of 5 stars
Thumbs up graphic, would recommend
5 September, 2026Verified purchase
(no review title)
Box that fire Tv sticks came were damaged badly and the fire stick boxes there selves were badly damaged if fire sticks does not work will be sending back for full refund
5 out of 5 stars
Thumbs up graphic, would recommend
3 September, 2026Verified purchase
This is the 16G 4K MAX with Wi-Fi 6E not the Wi-Fi 6! That is an awesome discovery!!!!
Error on Target’s part in reference to the product labeling. i originally ordered Target’s “Wi-Fi 6” Max → saw the wording → CANCELED because I specifically wanted Wi-Fi 6E. After canceling my original order, doing so additional in-dept research, the specs/description stated “16G Wi-Fi 6E” so I re-ordered. Upon delivery, it is the 16G Wi-Fi 6E. Target needs to fix/update the description to avoid confusion/increase sales of this particular item. EXCELLENT ITEM…recommend for purchase as this is the favored FIRE STICK!! Delivered on time by OnTrac (excellent delivery company) 👍👍
5 out of 5 stars
Thumbs up graphic, would recommend
9 August, 2026Verified purchase
Would buy again.
Amazing.
5 out of 5 stars
3 August, 2026Verified purchase
(no review title)
It was a good product
5 out of 5 stars
Thumbs up graphic, would recommend
31 July, 2026Verified purchase
Value
Best price anywhere. Best fire stick out there
1 out of 5 stars
24 July, 2026Verified purchase
No customer service!
Target delivered the item to a wrong address in another town, and refuse to do anything to help me get it. Would not rcommend buying anything online from them. I have no idea how well the product works.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 July, 2026Verified purchase
Does not work
I bought Feb 16,2026. Today is July 16, 2026. After only 4 months, it doesnt work anymore!!!
1 reply from Amazon Devices Customer Support team - 3 months ago
Hello Anh! Thank you for your feedback on the Fire TV Stick 4K Max, Jermaine. I'm sorry to hear about the issues your having with your Fire TV Stick 4k Max after only a few months. There are several troubleshooting steps that may help resolve the issue and get your Fire TV Stick 4K Max back up and running. Start by unplugging the device from power, waiting 30 seconds, and then plugging it back in, as this performs a soft restart that can clear up many common issues. You may also want to try a different HDMI port on your TV, since sometimes a specific port may stop communicating properly with the device. Make sure you are using the original power adapter and USB cable that came with the device, as an under powered connection can cause the device to malfunction or fail to boot. If the device powers on at all, you can perform a factory reset by pressing and holding the Back button and the right side of the navigation circle on your remote simultaneously for about 10 seconds, then confirming the reset when prompted this restores the device to its original settings and can resolve software-related failures. Additionally, check that the device is not overheating due to being in a confined space behind the TV with little ventilation, and try using the included HDMI extender to allow better airflow. If none of these steps resolve the issue, you can reach Amazon Customer Service 24/7 for further troubleshooting assistance at 1-888-280-4331. I hope this information helps get your streaming back on track. Thank you for your feedback!
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
RIPPED OFF
ZERO STARS! I got ripped off — in the box is 4k 2nd generation, different serial number than what box shows. Unfortunately, my purchase was 8 months ago and since I finally opened the box and installed, it is now too late for me to contact Target. Buyer beware! Be smarter than me if you order and be sure to open box and install immediately to verify you got what you paid for :(
1 out of 5 stars
10 July, 2026Verified purchase
The delivery he threw my package at least 10 yards from my door. I saw him and confronted him.
The delivery I was sitting by the window. He threw the package 10 yards. I went outside to confront him. Why did he throw my package from that distance? He told me I’ll pay for it. I went to open. It walked outside and he left.
5 out of 5 stars
29 June, 2026
originally posted on http://www.dell.com/en-us

(no review title)
5
5 out of 5 stars
2 June, 2026Verified purchase
(no review title)
AWESOME !!!
5 out of 5 stars
Thumbs up graphic, would recommend
28 May, 2026Verified purchase
(no review title)
Great for hotels and connecting to hotel Wi-Fi portals. The included HDMI extender makes it easy to plug into TVs. The UI is smooth, and it supports all the apps I use. I just wish it had Apple Music support.
5 out of 5 stars
Thumbs up graphic, would recommend
2 May, 2026Verified purchase
(no review title)
Great product
5 out of 5 stars
27 April, 2026Verified purchase
(no review title)
good price
5 out of 5 stars
26 April, 2026Verified purchase
(no review title)
Great price and great quality
5 out of 5 stars
3 April, 2026
originally posted on http://www.dell.com/en-us

Solid purchase
Wonderful device I'm glad i made this purchase. Everything has been a great purchase that i made with Dell.
5 out of 5 stars
27 March, 2026
originally posted on http://www.dell.com/en-us

(no review title)
5
4 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026
Best budget streaming device
Great for gaming and streaming and sideloading but doesn’t have airplay or Apple home support
5 out of 5 stars
18 March, 2026
originally posted on http://www.dell.com/en-us

(no review title)
5