Braun MultiServe Plus 10-Cup Pod Free Drip Coffee Maker, 7 Brew Sizes / Hot & Cold Brew, KF9250BK: Stainless Steel, Electric, Dishwasher-Safe
$149.99 reg $199.99
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$292.04 - $292.31
reg $584.08 - $584.62 Sale
$399.99
reg $1,999.95 Sale
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The Braun Multiserve Plus Coffee Maker with Cold Brew is a versatile and stylish addition to any kitchen, offering the ability to brew hot coffee, iced coffee, and cold brew with ease. Guests appreciate its sleek design, customizable brew sizes, and the quality of coffee produced. The thermal carafe keeps coffee hot for hours, while the user-friendly interface makes it easy to operate. Although the cold brew feature takes longer, the overall performance and convenience make it a great choice for coffee lovers.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 258 reviews
design: 3.49 out of 5
ease of use: 3.21 out of 5
easy to clean: 3.08 out of 5
quality: 2.77 out of 5
value: 2.55 out of 5
25% would recommend
44 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
25 March, 2026Verified purchase
Meh, save your money
The coffee maker was great because you could adjust the amount of coffee you wanted easily. It also brewed pretty quick. The coffee maker only lasted 1 year and 2 months. It was descaled regularly and cleaned daily. The coffee maker always would drip coffee when you took away the carafe. The beeps and sounds of the coffee maker were extremely loud, you could hear from anywhere in our house. After a year and a couple months all coffee started tasting burnt and bitter.
1 out of 5 stars
24 March, 2026
(no review title)
Check height of your counter to cabinet. This is a tall machine. Doesn’t fit under our cabinets with bottom trim.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 March, 2026Verified purchase
Dont buy this
Worst coffee machine we’ve bought. It leaks from the craft around the black casing & it does not brew a half pot correctly anymore after a month of daily use.
2 out of 5 stars
Thumbs down graphic, would not recommend
15 February, 2026Verified purchase
(no review title)
Inconsistent results from cup to cup and very hard to clean certain parts of the brewer specifically the carafe
1 reply from DeLonghi Customer Care team - 2 months ago
Hi, Azguy. Thank you for your honest review and taking the time to leave your comment, we are sorry that you have had this experience with our unit. We kindly ask you that you contact our specialists at www.braunhousehold.com so that we can help you providing steps to clean the carafe more easily and efficiently and talk about the way that it brews and how the coffee impacts the result.
1 reply from Braun Customer Care team - 2 months ago
Thank you for your honest review, please feel free to contact us with this experience. Feel free to contact our specialists team via chat at www.braunhousehold.com to check your maintenance tips and have a conversation about the brewing cycle and how the coffee's grind and roast affects the result.
2 out of 5 stars
28 January, 2026
Do not recommend. For the $ too many issues.
Had for 2 months and having issues. Dripstop doesn't work, still drips on the heating pad when I remove the pot. Took the lid from the pot off to wash in the dishwasher and now the seal when placed back on leaks and can't get it to seal. Dripping down the pot. The measurements knob does not work correctly all the time. I placed it on full pot of coffee measurement and it doesn't not utitlize all the water I filled. For the price there are too many issues. Looks like a lot of people here have the same issues too.
1 reply from Braun Customer Care team - 2 months ago
Dear Adrien, Thank you for sharing your experience with the Braun MultiServe Plus 10‑Cup Pod Free Drip Coffee Maker, KF9250BK (Product ID: KF9250BK). We understand how disappointing it is to face multiple issues—such as the drip‑stop not sealing, the carafe leaking after cleaning, and the measurement knob not using the full water amount—especially after only two months of use. We truly appreciate you bringing this to our attention. Concerns like dripping, sealing issues, or brew‑size inconsistencies can often be resolved with a few guided troubleshooting steps, and we would be happy to walk you through them to improve performance. If needed, we can also review your warranty options and help arrange further support. Please remember that your machine comes with a 3‑year industry‑leading warranty, effective from the purchase date when bought through an authorized retailer. This provides long‑term peace of mind and full access to our North America‑based customer service specialists should a repair or replacement be needed. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us so we can further assist you and guide you through the next steps. Kind regards, Braun Group Customer Care
1 out of 5 stars
31 December, 2025Verified purchase
(no review title)
Within a month the auto on stopped working. And less than a year, it won’t brew, reading no water error. I tried to clean, but that option no longer works either.
1 reply from DeLonghi Customer Care team - 3 months ago
Dear Customer, We’re truly sorry to hear that your Braun MultiServe Coffee Machine (Model KF9250BK) is experiencing issues. We understand how frustrating this can be, especially when you expect a reliable and enjoyable coffee experience. Please know that this is not the experience we want for our customers. We’d like to help you troubleshoot and resolve these problems as quickly as possible. Please contact our customer support team at support.delonghi.us@delonghigroup.com, and we’ll assist you further or initiate a warranty claim if needed. Your satisfaction is very important to us, and we appreciate you bringing this to our attention. We’re committed to making this right for you.
5 out of 5 stars
Thumbs up graphic, would recommend
26 December, 2025Verified purchase
(no review title)
We love everything about this coffeemaker!! Versatility, no more PODS!, easy to use, looks great! Definitely recommend!
1 out of 5 stars
Thumbs down graphic, would not recommend
22 December, 2025Verified purchase
(no review title)
Don't buy! I bought this about two months ago and regretted it ever since. This thing is difficult to get set up, change settings, and lacks basic functionality that every coffee maker should have. Setting the clock, the "on" time, or pretty much anything, takes two people, both with masters degrees, one in rocket science the other in psychology to calm the first one down. Need the warmer plate back on because your sleepy brain accidentally turned off the device or you still can't change the auto off timer? Nope, no chance, not allowed. Want to grab a quick cup before the pot is done brewing? You have to close a valve, quickly get your cup poured, replace the pot and then open the valve. If you forget the stupid valve you'll have a mess to clean up. And if you dont wait for a few minutes after the device beeps and says its done, you'll have liquid dancing on the hot plate. The good thing, this thing is well built, solid construction. It will last a very long time sitting in my closet until I can give it away to someone I despise. Simply put, buy something else.
1 reply from Braun Customer Care team - 3 months ago
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to fully meet your expectations this time. We consider every concern when designing our units or creating our policies. For this reason, we would like to have the opportunity to understand how we could have improved your experience. To address the issue, please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us. Click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
2 out of 5 stars
Thumbs down graphic, would not recommend
16 December, 2025Verified purchase
Measurements don't work
Sometimes I just want half a pot of coffee. Unfortunately this coffee maker is constantly shorting me at least one cup whenever I make only half a pot. Sometimes it's shorts me a cup when I make a full pot too. There's plenty of water in the reservoir, it's clean, there's nothing wrong with it since it's brand new and I just bought it a few months ago. When I select the half pot measurement, I barely get four cups once it's finished. even when I do a full pot it usually gives me 9 cups. I wish I could bypass the measurement selector and just have the coffee produce as much water as I put in the reservoir. Unfortunately, this machine doesn't allow for that.
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had problems with your Braun coffee machine. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2025Verified purchase
Poor quality; avoid this machine
Great coffee until the machine broken in less than a year of daily use. Unbelievable. I’ll be contacting the manufacturer
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had problems with your Braun coffee maker. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
5 out of 5 stars
Thumbs down graphic, would not recommend
9 December, 2025Verified purchase
(no review title)
I love this coffee maker its so easy to use.
5 out of 5 stars
9 December, 2025Verified purchase
(no review title)
I love it specially because I can make cold and hot coffee
1 out of 5 stars
Thumbs down graphic, would not recommend
8 December, 2025Verified purchase
(no review title)
It didn't work we took it back
1 reply from Braun Customer Care team - 3 months ago
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
1 out of 5 stars
5 December, 2025Verified purchase
Target Needs to do Better
I’m not able to provide a review because the first coffee pot I received was damaged. I returned it and it was delivered to target on November 28 and I still have not received a replacement as of December 5. The date keeps changing! I requested a refund and was told I cannot have a refund, and I must wait until they ship another coffee pot. This is by far the worst customer service I’ve ever experienced.
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had problems with your Braun coffee maker. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
1 out of 5 stars
5 December, 2025Verified purchase
(no review title)
After not even a year it stopped working
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry to know that your Braun coffee maker is not working. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
5 out of 5 stars
1 December, 2025
originally posted on Braun
xsac
very good machine for making coffee, i like it a lot
1 out of 5 stars
Thumbs down graphic, would not recommend
22 November, 2025Verified purchase
Stopped working in less than a year
I bought this coffee pot on 12/1/24, and it worked great for the first 8-9 months. It now takes >20 minutes to brew a pot and sometimes only brews halfway, giving an error message that says H20 when there is water in the tank. I’ve descaled multiple times (we have softened water) and changed the filter.
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had problems with your Braun coffee maker. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
1 out of 5 stars
15 November, 2025Verified purchase
Don't order items like this for delivery. Order for pickup and check thoroughly before leaving the store.
Item was delivered in original packaging with a large hole in the box. They didn’t bother to pad it and place it in another box. Once it was exchanged at a local store, I discovered what they sent to me had been purchased by someone else had had been returned. That is pathetic..
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had a negative experience. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
1 out of 5 stars
1 November, 2025Verified purchase
(no review title)
One by one the buttons quit working, until finally after only a couple of months the brew button stopped working and in the trash it went. Worst money I’ve ever spent.
1 reply from Braun Customer Care team - 3 months ago
Thank you for your feedback, We're sorry that you had problems with your Braun coffee maker. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
2 out of 5 stars
Thumbs down graphic, would not recommend
19 October, 2025Verified purchase
(no review title)
I wanted to love it. I couldn’t. I made a full carafe and followed the guidelines for ground coffee, ended up with a pot too strong I couldn’t drink and grounds EVERYWHERE on the inside of the machine. No way to take apart that side of the machine to fully clean, unless I wanted to risk breaking the machine. Tried again, made “half” a carafe. It ended up being less than two cups with 5 “big” scoops of coffee, as it directed in the manual. Could be great but just not for me. I’d rather buy my own cold brew and have a simpler machine for my needs.
1 reply from Braun Customer Care team - 3 months ago
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to fully meet your expectations this time. We consider every concern when designing our units or creating our policies. For this reason, we would like to have the opportunity to understand how we could have improved your experience. To address the issue, please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-ca/contact-us. Click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.