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Ninja DualBrew Hot & Iced Coffee Maker -CFP101: 12-Cup, Custom Brew Strength, Removable Reservoir, Glass Carafe
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$139.99 reg $159.99
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About this item
Highlights
- Brew a coffee pod faster vs. Keurig K-Elite upon startup.
- 9 grounds brew sizes and 4 pod brew sizes
- Select Classic, Rich, or Over Ice
- Brew fresh over ice for flavorful iced coffee
- Adjustable warming plate keeps coffee warm up to 4 hours
- 60-oz. removable water reservoir
- Foldable single serve platform to reduce splashing
- Thermal Flavor Extraction Duo® delivers perfect flavor
Description
The Ninja® DualBrew Grounds & Pods Hot & Iced Coffee Maker delivers Classic, Rich, and Over Ice brews from your favorite coffee grounds or coffee pods. Customize your brew with 9 grounds sizes from cup to carafe and 4 pod sizes from 6 to 12 oz.
Dimensions (Overall): 15.22 Inches (H) x 9.9 Inches (W) x 11.03 Inches (D)
Weight: 8.8 Pounds
Capacity (Volume): 12 Cup
Features: Cup Size Selector, Custom Brew Strength, Warming Plate, Removable Water Reservoir, Glass Carafe
Cup Capacity: 12
Mount Type: Freestanding, Under Cabinet
Includes: Coffee Scoop, Coffee Pod Adapter, Glass Carafe
Coffee Filter Type: Paper
Coffee Type Used: Ground Coffee, Coffee Pods
Wattage Output: 1550 Watts
Cup Capacity Size: 8 oz
Material: Plastic, Metal, Glass
Power Source: Electric
Battery: No Battery Used
Care & Cleaning: Care Instructions Not Provided
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88952254
UPC: 622356603898
Item Number (DPCI): 072-08-6758
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 11.46 inches length x 12.45 inches width x 16.58 inches height
Estimated ship weight: 11.34 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: How long is the cord and what side on the back does it come out of? Bonus if someone could snap a photo of the back!
submitted by SS - 1 year ago
A: It’s not long at all. Shorter than most.
submitted byAshley - 1 year agoA: The power cord is 29" long, and it is located on the back left of the machine, when viewed from the front.
submitted bySharkNinja Product Expert - 1 year agoBrand expert
Q: can you buy a reusable filter for this product?
submitted by Jan - 2 years ago
A: I found a review on YouTube that shows the inside of the filter cup and while Ninja doesn't make a permanent filter you can use a permanent filter.
submitted bySocrmom11 - 2 years agoA: At this time this model does not have a reuseable filter.
submitted bySharkNinja Product Expert - 2 years agoBrand expert
Q: For a single serve can you use coffee grounds instead of pods
submitted by C - 12 days ago
A: Yes, you can absolutely use coffee grounds instead of pods for a single-serve brew with the Ninja CFP101. Just remove the pod adapter, insert the grounds basket with either a permanent or paper filter, add your coffee grounds, usually about two to three tablespoons for an 8-ounce cup and select your desired size and brew style. Make sure to use a medium grind so the filter doesn’t clog, and avoid overfilling past the max line. Once you start brewing, the machine will deliver a fresh cup without needing a pod.
submitted bySharkNinja Product Expert - 11 days agoBrand expert
Q: Since the heater plate heats automatically, are you saying it will just always be hot (min 2 hrs)even when brewing a single cup? Sounds dangerous!!
submitted by RW - 16 days ago
A: Great question. You can turn off the warming plate function, and if you need it later, simply press the Keep Warm button.
submitted bySharkNinja Product Expert - 15 days agoBrand expert
Q: Is there an automatic shut off on this unit?
submitted by Barb - 21 days ago
A: This unit has a warming plate remains on for 2 hours and then automatically shuts off, however, you can adjust the warming time (from 0 to 4 hours) and set the temperature.
submitted bySharkNinja Product Expert - 19 days agoBrand expert
Q: Does this have a timer on it to set brew time
submitted by Diane - 22 days ago
A: Yes, the Ninja CFP101 DualBrew Hot & Iced Coffee Maker does include a Delay Brew function, which allows you to set a timer to brew coffee at a later time. This means you can program it to start brewing automatically, perfect for waking up to a fresh pot of coffee.
submitted bySharkNinja Product Expert - 21 days agoBrand expert
Q: The last coffee maker I had said it was compatible with all K-cups yet every brand I tried exploded and grounds went everywhere. Does this maker accept all brands?
submitted by Coffee maker frustrated - 1 month ago
A: Great question! The Ninja CFP101 DualBrew Coffee Maker is designed to be compatible with K-Cup pods, including most major brands. However, while it supports standard K-Cups, some off-brand or non-standard pods may not fit properly and could lead to issues like leaking or coffee grounds spilling, something you've unfortunately experienced before. To avoid this, it's best to stick with well-known, standard-sized K-Cup brands and ensure the pod adapter is clean and securely in place before brewing. Pods with unusual shapes or soft tops may not seal correctly, which can cause problems. Thankfully, the CFP101 also gives you the option to brew with your own ground coffee, offering more flexibility and control over your brew.
submitted bySharkNinja Product Expert - 1 month agoBrand expert
Q: Can you use espresso grounds in this ninja?
submitted by Kelly - 2 months ago
A: The DualBrew is designed for use with standard ground coffee.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Hello. Can you place a travel mug directly on the hot plate without using the flip down cup ledge? Does the plate get hot automatically? Also, is it possible to pre just 2 cups in the carafe?
submitted by GadgetGuru - 10 months ago
A: It is recommended to use the the flip down cup ledge if you will place a travel mug in order to avoid any damage on the unit or on the mug. Yes, the plate get hot automatically. You can prepare the quantity of coffee you prefer.
submitted bySharkNinja Product Expert - 10 months agoBrand expert
Q: Does this brew cold coffee in the iced coffee feature or is it just hot coffee over ice ?
submitted by Bowden12 - 11 months ago
A: The unit will brew at hot temperatures to lock in the best flavor, then the ice will cool the brewed coffee to the perfect temperature.
submitted bySharkNinja Product Expert - 10 months agoBrand expert
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Guests are saying
The Ninja Dual Brew Coffee Maker offers versatility with options for both pods and ground coffee, making it a great choice for diverse coffee preferences. Guests appreciate its quick brewing time and the ability to make iced coffee. However, some have experienced reliability issues, particularly with the pod feature and cleaning process. Overall, it provides a fantastic coffee experience when functioning well, but guests should consider the potential for maintenance challenges.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.7 out of 5 stars with 218 reviews
design: 3.5 out of 5
ease of use: 3.56 out of 5
easy to clean: 2.96 out of 5
quality: 2.5 out of 5
value: 2.5 out of 5
29% would recommend
34 recommendations
3 out of 5 stars
15 November, 2025
originally posted on Shark Ninja
Good coffee, frustrating design
I’ve been using the Ninja DualBrew for a while now, and overall it makes great coffee. The hot and cold brew options both taste really good, and I love having the flexibility to switch between them. My only wish is that the cold brew setting dispensed a bit more coffee — it always feels a little short. My biggest complaint is the pod lid. It gets so stuck that when I try to open it, it actually lifts the whole machine off the counter and comes down with a thud. I’ve cleaned it daily and tried everything I can think of, but nothing has fixed that issue. It’s frustrating, and honestly the main reason I’m giving it 3 stars instead of 4 or 5. Great coffee, but the pod-lid design really needs improvement.
1 reply from SharkNinja team - 12 days ago
Hello, Thank you for taking the time to provide your feedback. Each brew size is optimized for its corresponding brew style. The rich brew will produce slightly less output for stronger coffee, for example. We’re disappointed to hear about your experience with the pod lid, and we’d like to make sure it’s working as it should. Please give our team a call at 1-855-520-7816 so we can help with this. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen
1 out of 5 stars
6 November, 2025
originally posted on sharkninja.com
Terrible, do not buy
Thought we would change up our coffee maker from a Keurig to this Ninja coffee maker. The k-cup feature is absolutely garbage. We can never get a cup of coffee without coffee grounds. The maker requires cleaning frequently. A HUGE safety concern is that the pressure builds up when making a kcup and then the top pops up and hot coffee splashes everywhere. A lawsuit waiting to happen. Spend your money on something else.
1 reply from SharkNinja team - 22 days ago
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about how our Ninja let you down, it’s not the standard we hold ourselves to. We hear your concerns, and we will make sure our team investigates this further. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen
5 out of 5 stars
5 November, 2025
originally posted on sharkninja.com
coffee maker
Nice size, easy to setup and use. brewed very quickly with no mess
5 out of 5 stars
5 November, 2025
originally posted on Shark Ninja
Love the diversity
I love this machine! If im making a quick espresso shot with a pod or brewing a pot with grinds this machine does it all!
5 out of 5 stars
1 November, 2025
originally posted on sharkninja.com
The best
My husband recently lost his coffeemaker of a different brand, while I am permanently bound to Ninja, I convinced him to get him this one. I am happy with my PB051, and he is now happy with this one. We love the features, the coffee turns out great and it is easy to use and even easier to program.
2 out of 5 stars
27 October, 2025
originally posted on sharkninja.com
They could do better
Had this for a year, switched back to Keurig. Why? There are brewing issues. First, always grounds in a full pot of coffee. I couldn’t get the balance of bold burnt tasting brew and weak coffee.. and no matter how much grounds I used, the pot always had grounds. So, I rarely used the filter and ground coffee. Second, the maker drips constantly. There’s a little slide handle to close the basket off but every time we go to brew something else we forget this is closed and it beeps loudly at us as a reminder. So much so that we’ve just stopped using the slider and constantly deal with coffee dripping everywhere. Then there’s the adapter for the k-cup pods. It works.. but the issue is the gap between the adapter and the bottom basket. So there’s always a teaspoon of whatever was last brewed in that basket.. not ideal when I drink normal coffee and my wife drinks nothing but flavored coffee. So my cups end up the lacroix of whatever she drank last unless I literally rinse both the adapter and basket between every flipping cup. It’s quite annoying. Finally, the brewer constantly seemed to get air bubbles in the system from refilling the water and I’d have to slam the unit around to work that out. For a device conceived for convenience it’s really anything but. It’s not all doom and gloom though, coffee tasted good that was brewed and the huge reservoir was nice to not have to constantly refill, I just felt between constant cleanup and rinsing it was getting old.
1 reply from SharkNinja team - 22 days ago
Hi Nik34, Thank you for taking the time to share your experience. We're truly sorry to hear that your brewer didn’t meet expectations and caused frustration. We understand how important convenience and consistency are when it comes to your daily coffee routine. The issues you mentioned, including grounds in the pot, dripping basket, flavor carryover, and air bubbles, are certainly not the experience we aim to deliver. Your feedback is incredibly valuable and helps us improve our products and user experience. We’d love the opportunity to make this right and explore possible solutions with you. Please reach out to our Customer Service team at 1-800-365-0135. Our hours of operation are: Monday to Friday: 9am to 9pm EST Saturday: 9am to 6pm EST Kind regards, Ninja Kitchen US
4 out of 5 stars
26 October, 2025
originally posted on sharkninja.com
Great for pods.. not sure about a full pot
It’s great for pods. But when I use it to make a full pot of coffee.. grounds end up in my coffee. I’m using Cafe Bustello and it’s happened three times now. Idk if I should return it
3 out of 5 stars
24 October, 2025
originally posted on sharkninja.com
Not hot long enough
Coffee maker is fine but our previous coffee make would keep the coffee hot literally for hours and this one doesn’t. The design is also pretty bulky. Coffee is fine just me being picky I guess.
1 reply from SharkNinja team - 1 month ago
Hi there, Thanks so much for sharing your feedback on the DualBrew Hot & Iced Coffee Maker. We’re glad to hear the coffee itself is hitting the mark, but we understand how important it is to keep your brew hot for longer. We appreciate your note on the design as well. Our team is always working to balance performance with space-saving features, and your input helps us improve. If you ever need tips on optimizing heat retention or have questions about the product, we’re here to help! Feel free to reach out to our Customer Care team anytime. Warm regards, Ninja Kitchen US
5 out of 5 stars
22 October, 2025
originally posted on sharkninja.com
(no review title)
How do I renu the beeps sound as the brew is finished?
1 out of 5 stars
Thumbs down graphic, would not recommend
21 October, 2025
Do not buy
Do not buy. Lasted just past warranty and started having problems. Weird noises and grounds in my coffee. Even with constant cleaning of the machine. Reached out the Ninja and they said nothing they could do and I would need to purchase a new one.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Nicole, Thank you for sharing your experience with our product. We understand how frustrating it must be to encounter issues with your coffee maker just outside the warranty period, especially after consistent care and maintenance. This isn’t the experience we aim to deliver. While it’s disappointing to hear that the support you received didn’t meet expectations, we’d still like to help explore any remaining options. Please reach out to us at 1-800-365-0135, where one of our product specialists will be more than happy to assist. We're available Monday through Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. We truly value your feedback and hope to restore your confidence in our brand. Kind regards, Ninja Kitchen
1 out of 5 stars
13 October, 2025
originally posted on Shark Ninja
Terrible.
Bought this just about a week ago and we have yet to figure out how to get it to brew, it’s brewing however it won’t actually brew the coffee only water comes out and it’s spraying everywhere and making a mess when we use it. Haven’t been able to figure it out at all. We bought refurbished thinking it would be fine because it was still from the company. But no. Waste of money
1 reply from SharkNinja team - 2 months ago
Hi there,,Thank you for taking the time to leave a review.,We’re truly sorry to hear that your coffee maker is only brewing water. We understand how frustrating this must be, and we want to help make things right. You can troubleshoot the issue you're experiencing using the link provided here: ,,https://support.sharkninja.ca/en-CA/article/CFP100-Series-Ninja-DualBrew-Hot-Iced-Single-Serve-Coffee-Maker-Troubleshooting-Guide-ca ,If you should need any further assistance, you can contact our Customer Service team at 1-855-520-7816. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.,Kind regards,,Ninja Kitchen CA.
2 out of 5 stars
10 October, 2025
originally posted on sharkninja.com
Disappointed customer
I looked at this so carefully and it was great having pod and drip sadly my drip dosent work The reason I bought this for the kcup and drip and really sticks that the kcup dosent work really wish my kcup would work I have tried every kcup that out there and sometimes when the coffee drip it’s not hot so disappointed wish my coffee. Machine worked
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're disappointed to hear that your coffee maker isn’t working as expected and the difficulties you're facing .Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
2 out of 5 stars
6 October, 2025
originally posted on sharkninja.com
Pod coffee maker parrot will not work. Sucks
Good coffee maker, just don't get it for the pod coffee. It will not work. We have tried every pod possible and it's a nightmare. This was the main reason we bought thise is to be able to use regular coffe or pod coffee.
1 reply from SharkNinja team - 2 months ago
Hi there,\nThank you for sharing your experience. We’re really disappointed to hear that the pod brewing feature hasn’t worked as expected. We understand how disappointing that must be, especially since the ability to brew both grounds and pods is a key reason many choose the DualBrew.\nThe red light or brewing failure could be due to pod compatibility or positioning, but it shouldn’t be a recurring issue. We’d love the opportunity to troubleshoot this with you and help get things working properly. Please reach out to our Customer Support team at 1-800-365-0135 we’re here to help.\nWe appreciate your feedback and hope we can turn this around for you.\n\nWarm regards,\nNinja Kitchen US
1 out of 5 stars
5 October, 2025
originally posted on sharkninja.com
Watered coffee
This coffee tastes like water. It brews immensely quick, so it just tastes like water most of the time. Super disappointing. I used the reusable coffee pods for both and it tastes better with my old and super basic keurig.
1 reply from SharkNinja team - 2 months ago
Hi there,\nThank you for sharing your experience. We’re truly sorry to hear that your coffee has been coming out weak and watery. That’s definitely not the performance we aim to deliver, especially when using reusable pods with your favorite grounds.\nThe DualBrew is designed to brew both pods and grounds with full flavor, so we’d love the opportunity to help troubleshoot this with you. Sometimes adjusting the grind size, brew size, or pod placement can make a big difference. Our Customer Support team is here to help walk you through a few quick steps to improve your brew.\nPlease reach out to us at 1-800-365-0135 with your model and setup details — we’re committed to helping you get the best possible cup.\nThank you again for your feedback and for being part of the Ninja community.\n\nWarm regards,\nNinja Kitchen US
3 out of 5 stars
4 October, 2025
originally posted on sharkninja.com
Great cup of coffee/not so great machine
We bought this coffee maker about 3 months ago to replace my old Ninja coffee maker. I had my old one for almost 4 yrs until one it decided to just stop working. When we got this one figured it would last the same if not longer. With in the first few days it’s beeping at me telling me there is a clog. So I figure out what the issue is and fix it except now it’s “ clogged” every few pods we use. The coffee grinds back up into the needle line if we do not run a 6 oz of hot water after every few cups of coffee. I am beyond frustrated and so ready to buy a new coffee pot at this point. This n a good side it makes a very hot cup of coffee and stays hot for awhile. Just not worth the money and time for this machine.
1 reply from SharkNinja team - 2 months ago
Hi there,\nThank you for sharing your experience. We’re truly disappointed to hear about the clogging issues you've encountered with your new DualBrew coffee maker. That’s definitely not the experience we want for our customers, especially when replacing a trusted older model.\nWe appreciate your patience in troubleshooting and your dedication to making it work. Running a hot water cycle every few pods shouldn’t be necessary, so we’d love the opportunity to help resolve this. It’s possible that a deeper cleaning or a part replacement could fix the issue, and our Customer Care team is here to assist.\nPlease reach out to us at 1-800-365-0135, and mention this review so we can prioritize your case. We’re committed to helping you enjoy your coffee experience without the extra hassle.\nThank you again for your feedback, it helps us improve and better support our customers.\n\nWarm regards,\nNinja Kitchen US
3 out of 5 stars
4 October, 2025
originally posted on Shark Ninja
Great but small batch of coffee not warm
Great design and many features, however in small batches, the coffee is not warm. I make 12 oz batch for my mug but the Intelligent warming plate heat only when making at least half of the carafe. My previous Ninja was heating all the time. After making my coffee now, I have to heat it up in the microwave.
1 reply from SharkNinja team - 2 months ago
Hello Serge, Thank you for taking the time to leave a review. We are unhappy to learn that your coffee is not maintaining its desired temperature when brewing smaller batches, and that you have had to resort to reheating it in the microwave. We understand how disappointing this experience must have been and we'd like to make things right. We kindly invite you to reach out to our Customer Service team at 1-855-520-7816. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.
5 out of 5 stars
25 September, 2025
originally posted on sharkninja.com
The best dual brew ever
I lost my original during a house fire this past March and bought another name brand for the rental. Needless to say and bought another ninja for my new house The only thing I can say I don't like about it is I can't adjust the hot plate temperature otherwise it makes the best coffee.
2 out of 5 stars
22 September, 2025
originally posted on sharkninja.com
Waste of money
My old Ninja stopped working and wasn’t covered under warranty. So I purchased a new one, it arrived yesterday and upon washing it prior to using as the instructions recommended the carafe completely shattered and cut my husbands finger. This will be the last time I purchase a Ninja. Two coffee makers in two years and both defective.
1 reply from SharkNinja team - 2 months ago
Hi Sam12, Thank you for taking the time to leave a review and share your experience. We’re truly sorry to hear about the issues you’ve encountered with your Ninja coffee makers, as well as the injury caused by the carafe. This is certainly not the experience we want for our customers. We’d like to make this right and address your concerns directly. Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday–Friday, 9am–9pm EST, and Saturday, 9am–6pm EST. We’re here to help and look forward to assisting you further. Thank you again for your feedback. Kind regards, Ninja Kitchen
2 out of 5 stars
21 September, 2025
originally posted on sharkninja.com
Great Coffee Maker, Until Its Not
This Ninja Dual Brew coffee maker replaced my old Keurig that I had over 6 years. I was really excited to find something that did so much. To be honest, it sounded way too good to be true. I purchsed this coffee maker in April 4, 2024 and just this week,approximately around September 15, 2025 it stopped making coffee. It barely id lasted 1 year and a half. I watched videos online on how to "fix" the problem, but nothing worked. I go an check the warranty and it only has 1 year warranty. I assumed I didn't need to purchase the extra warranty they offer at checkout because my other brand coffee makers lasted so long that I could not believe my eyes when I pulled up the receipt to confirm the date of purchase. Prior to its death, it was the best coffee maker I have ever owned. I loved how quick it brewed, the coffee always tastes amazing. The variety of options that were available, and the fact that I could continue to puchase KCups and not some specialty type of coffee cups. Overall, I loved this coffee maker and would rave about it to everyone that listened. Now, I am regretting all of my decisions as I can't find a solution on how to make it brew the right amount of coffee. The appliance makes a sound like it is working, and when I select my 12 ounce coffee to brew, now it brews about 4 ounces. I cleaned it all out, and nothing has worked. This issue only happens when a KCup is used, when I run it without a KCup, the water comes out at almost 12 ounces. This coffee maker is fantastic, until it's not. Overall, the quality of the product doesn't seem good, it is not build to last. Keep that in mind when selecting a product and If I could go back in time, I would have purchsed that extended warranty offered at checkout. Now I begin my search for a replacement, and I don't know if I can ever trust the Nina brand again.
1 reply from SharkNinja team - 2 months ago
Hi TX Girl, Thank you so much for taking the time to leave a review and share your experience with the Ninja Dual Brew coffee maker. We are truly sorry for the frustration and disappointment you have felt after enjoying your machine for so long. We know how important a reliable coffee maker is to your daily routine, and it is never easy when something you depend on stops working as expected. We also want to sincerely thank you for your loyalty to our brand. It means a lot to us. Your feedback is incredibly valuable, and we are committed to helping you find a solution. For your convenience, here is our official troubleshooting guide: https://support.ninjakitchen.com/hc/en-us/articles/10151589749020-CFP100-Series-Ninja-DualBrew-Hot-Iced-Single-Serve-Coffee-Maker-Troubleshooting-Guide If the steps in the guide do not resolve the issue, you will be directed to our customer care line for further assistance. We are here to help and hope we can get you back to enjoying your coffee soon. Kind regards, Ninja Kitchen US
3 out of 5 stars
19 September, 2025
originally posted on sharkninja.com
Good and...frustrating
We have owned this machine for about 2 years. It is functional and easy to use and makes coffee quickly.... BUT... it has a few flaws! When using a pod (with the pod holder inserted) it spits coffee outside the cup on to the counter! I use a tall cup and it spits! I use a shorter cup on the pull down ledge and it spits. 2nd flaw: It is very difficult to clean the water container. The gasket (?) inside the container at the bottom gets green...as does the small corner next to it. Using the cleaning cycle does nothing to alleviate it. There is no way to clean the green stuff.
1 reply from SharkNinja team - 2 months ago
Hello Nancy, Thank you for taking the time to leave a review. We're so sorry to hear about the issues with coffee splattering when using pods and the difficulty cleaning the water container. We understand how frustrating it is to deal with messes on your counter and to see buildup you can’t reach or clean, even after running the cleaning cycle. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen