Breville Barista Touch Stainless Steel Espresso Maker BES880BSS1BUS1: 15 Bars Pressure, Milk Frother, Grinder, 67oz Capacity
$999.99
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The Breville Barista Touch Espresso Machine is a favorite among guests for its ease of use, customizable features, and ability to produce high-quality espresso drinks. Many guests appreciate the auto frother and touchscreen interface, which simplifies the coffee-making process. While some have experienced issues with the grinder and customer service, the overall sentiment remains positive, highlighting the machine's potential to enhance morning routines and deliver café-quality beverages at home.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 623 reviews
design: 4.45 out of 5
ease of use: 4.18 out of 5
easy to clean: 4.18 out of 5
quality: 3.42 out of 5
value: 3.08 out of 5
57% would recommend
14 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
2 April, 2026Verified purchase
Sour espresso
We bought this esspresso maker a year ago and have not been able to produce a coffee that is not sour. We use ground levels of as low as 1 and as high as 15, use different levels of water tempreature, use 10s of different types of fresh roasted coffee, and the result is still sour espresso. I am thinking of throwing this junk away and buy another brand that simply produces a simple espresso. We received a call from customer service, she asked us to set it at 11 grind level and 25 seconds of brewing, same story, this time it was so sour, we could not even smell it. We ignored customer service, started going back to lower settings, although slightly better but still unpleasantly sour coffee is what we get every time. Watched hours of Youtube on Breville and different settings and recommenations, bought open portofilter, scale to measure the production, WDT, none worked. We are now sure that either this unit is faulty or more likely Breville is not engineered well. So my recommendation is if you are in the market to buy one, why risk it, if you are reading this review, do yourself a favor and try other brands.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 February, 2026Verified purchase
(no review title)
I order this espresso maker and received towels. I was so disappointed because that is what my daughter opened on her birthday.
1 reply from Breville Consumer Support team - 1 month ago
We're very sorry to hear about the mix up on your delivery. Target will absolutely be able to assist with this and get you the resolution that is needed.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 January, 2026Verified purchase
Contant problems
I’m very disappointed. Had to send it back to the manufacturer once and it still doesn’t work properly.
1 reply from Breville Consumer Support team - 2 months ago
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of TUS260202-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
5 out of 5 stars
29 December, 2025
originally posted on breville.com
Precise and quiet!
This is my third Breville espresso machine which I purchased immediately when the boiler went out on my trusty Breville Barista Express after 8 years. I am so happy that I upgraded to the Barista Touch. First the grind and pour amounts are so precise and consistent, creating your perfect drink every time. Second, the Barista Touch is significantly quieter than the Barista Express, so you don't annoy everyone in the house while you make your morning pick-me up.
1 out of 5 stars
29 December, 2025
originally posted on breville.com
Grinder broke on the second try
The coffee grinder broke after only 2 tries. Very disappointing.
1 reply from Customer Service team - 3 months ago
We're sorry to hear of your experience. We do see that you're currently being assisted by one of our representatives. Thank you for allowing us to look into how we might help resolve the issue.
5 out of 5 stars
Thumbs up graphic, would recommend
28 December, 2025Verified purchase
Who needs starbucks
I love my espresso machine! Who needs Starbucks when you have a Breville!!
4 out of 5 stars
26 December, 2025
originally posted on breville.com
So easy to make a great latte!
After a few simple configuration steps, it was really easy to make a delicious latte, repeatably. Still trying to figure out how to steam milk w/o making a coffee…I’m sure it’s possible.
5 out of 5 stars
8 November, 2025
originally posted on breville.com
Completely obsessed with this machine!!!
I decided to buy the Breville Barista Touch because a friend of mine had one and she highly recommended it. Our 20 year old Gaggia finally died. We love it so much!!! It's super easy to use and clean. We love how we can customize our drinks, grind time, etc. Coffee time is fun and we all love this machine so much!!!
5 out of 5 stars
2 November, 2025
originally posted on breville.com
great breville ，I love it
This coffee machine is absolutely amazing! It’s easy to use, brews coffee with a rich aroma and smooth taste, and lets me enjoy café-quality coffee every morning. I’m very satisfied!
1 out of 5 stars
22 October, 2025
originally posted on breville.com
Faulty from the start
The grinder broke in a month and had to get a stand alone grinder. Now, the machine won't pull shots and it is leaking a lot of water every time it tries to pull a shot. Had it for less than 1.5 yrs
1 reply from Breville Consumer Support team - 5 months ago
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.
5 out of 5 stars
Thumbs up graphic, would recommend
13 October, 2025Verified purchase
(no review title)
easy to use and set up
1 out of 5 stars
11 October, 2025
originally posted on breville.com
Breville Broke my Machine - Severe Quality Decline
I bought the Breville Barista Touch a little over a year ago and absolutely loved it at first. It made amazing coffee and I took excellent care of it with regular maintenance and cleaning. Unfortunately, just after a year of use, the machine started dispensing far too much water — an internal issue completely out of user control. Since it was still under warranty, I sent it in for repair expecting the issue to be resolved, especially given Breville’s reputation and premium price point. However, when I received my machine back, it was not only still broken but also damaged. The repair process failed to fix the issue, and the machine came back in worse condition than when I sent it. For a product in this price range, I expected far better quality and service. Breville’s warranty may sound reassuring, but my experience has shown otherwise. What’s even more concerning is that most of the 5-star reviews for this model are from several years ago, clearly not reflecting the current product quality or service experience. I’m truly disappointed that a brand known for excellence delivered such poor follow-through and customer care. I can no longer recommend the Barista Touch or Breville based on this experience.
1 reply from Customer Service team - 6 months ago
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
2 out of 5 stars
23 September, 2025
originally posted on breville.com
Not what I thought
My portafilter keeps getting locked where I can’t turn it. This constantly needs water and cleaning. I have to do espresso vs americano because then it pours your water first then after. Finding the right grind size and pulling the perfect shot has been a nightmare. My puck continues to come out wet or gets stuck constantly. Unless you’re a pro barista, I wouldn’t recommend. Everytime I try a new bean, adjusting is a mess and time consuming.
1 reply from Customer Service team - 6 months ago
Pulling espresso definitely can have a huge learning curve. We'll be happy to see how we might help you. Please expect an email shortly.
5 out of 5 stars
17 September, 2025
originally posted on breville.com
Thank you Breville!
I couldn’t be happier with my Breville espresso machine! From the very first use, it impressed me with its elegant design, intuitive operation, and outstanding coffee quality. Every cup feels like a café-style experience right at home, which makes my mornings so much brighter. What truly sets Breville apart is not only the excellence of their products but also their thoughtful approach to customer care. It’s clear that they value their customers and go the extra mile to make the whole experience special. Receiving two complimentary bags of coffee as a gift was such a pleasant surprise—it made me feel truly appreciated and added a warm, personal touch. Thank you, Breville, for combining quality, innovation, and kindness. This purchase has exceeded all my expectations, and I will gladly recommend your brand to anyone who loves great coffee!
5 out of 5 stars
2 August, 2025
originally posted on breville.com
Great machine highly recommended!
I never had anything frappuccino before I went to Italy. The best I have ever had. Came back to the US and was told I could buy a Barista and Italian beans. We'll I did and now I have the best in the US.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 July, 2025Verified purchase
Broke after 6 months
It was great and worked until it didn’t. We have only had this for six months and all of a sudden it stopped working. We have done all the required cleaning and maintenance on schedule. I called Breville to report the issue and I had to disassemble the whole machine and send it back for repair which can take about a month. Super frustrated that my machine wasn’t immediately replaced due to the very short amount of time I have owned it. Also, why is it breaking after 6 months?! This was not cheap!
1 reply from Breville Consumer Support team - 8 months ago
We're sorry to hear about your experience. Thank you for your review and your feedback. We'll definitely pass this on to the appropriate people, as we are continuously trying to improve our customer's experience.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 July, 2025Verified purchase
This machine is no good
Very inconsistent, grind never comes out the same, makes noises and gets stuck even after cleaning weekly
1 reply from Breville Consumer Support team - 8 months ago
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of TUS250724-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
1 out of 5 stars
13 July, 2025
originally posted on breville.com
Garbage
If you’ve ever used a semi-automatic espresso maker, you will hate this machine. Grind-default settings grind too much coffee Packing coffee-I’ve never had to use such a soft touching packing the group head. First few cups barely made any coffee. You have to GENTLY pack the group head or you get no coffee. Milk frothing-to say its inconsistent is a complement. Never know wht you will get. At least the temperature sensor is accurate. I’d recommend you buy a standard espresso maker and just learn how to make coffee. Trying to make a machine that is idiot proof ends up with terrible coffee. DO NOT BUY
1 reply from Customer Service team - 9 months ago
We're sorry to hear of your experience. It is true that there is a learning curve to pulling espresso with any machine. Here is a video specifically for the Barista Touch that may be of some help to you: https://youtu.be/rnrvcU6OUDM?si=0wOTolEt5QttOYhw If you continue to experience issues, just reach out to us either by calling us at 866-273-8455 or creating a case through our website's support hub: https://support.breville.com/s/?language=en_US®ion=us&brand=breville We'll be happy to help.
1 out of 5 stars
7 July, 2025
originally posted on breville.com
Lasted 1 year
I loved this machine but it was expensive and only lasted 1 year. Disappointed.
1 reply from Breville Consumer Support team - 9 months ago
We're sorry to hear of your experience. We're very happy to see that our retailer was able to assist you. Please feel free to reach out directly to Breville should future questions or issues arise. We're always happy to see how we might help. You can file a new Case through this Breville web link: https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville Use the subject line of BVUS250707-RS . Also, make sure to add your contact details with phone and email and we will make sure to follow up with you as soon as possible. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
5 out of 5 stars
21 May, 2025
originally posted on breville.com
Easy to use
I have owned this product for one year. It has paid for itself. I make at least 2 latté everyday. Every family member has their own settings for what drink they like. I also love the hot water dispenser for when I want tea.