Rubbermaid 4pc TakeAlongs Square 2.9 Cup Food Storage Containers - Red

Hello. Thank you for sharing your experience with our TakeAlongs® containers. We’re sorry to hear about the damage you encountered. These containers are made of microwave‑safe materials intended for reheating, and freezer‑safe materials for everyday storage, so what you described is not the performance we want for our products. For clarity, reheating means short intervals, less than 30 seconds, with the container reaching a maximum short‑term temperature of 212°F, followed by a cool‑down period. Temperatures held at 212°F or higher are considered cooking, which is outside the intended use and can damage the container. Care should also be taken when handling hot contents after reheating. In the freezer, the materials are safe for use, but plastics naturally become less flexible when cold, which means they may break if dropped. Water also expands when frozen, so completely filling a container can cause it to expand or crack. We can also confirm that you previously contacted us. As mentioned at that time, we are very sorry to inform you that we are currently unable to ship to Canada, so we’re not able to process a replacement or send a shipment directly from our end. In this situation, the best next step is to reach out to the retailer where the product was purchased, as they will assist you with a return, exchange, or refund according to their policies. We appreciate your feedback and are committed to improving your experience with our products. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Rubbermaid® Consumer Care

Hello, Thank you for reaching out to us with your feedback on our TakeAlongs® Medium Square Food Storage Containers. We are sorry to hear that the containers did not meet your expectations and that they broke apart. This falls short of the quality we aim to deliver and the experience we want for our customers. We value your feedback and it will be forwarded to the appropriate department for further review. If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Rubbermaid® Consumer Care

Hi Tater Totter, thanks for sharing your review of the TakeAlongs® Medium Square Food Storage Containers. We want to assure you that consumer safety is our first priority when developing Rubbermaid® TakeAlongs® products. We carefully monitor and follow all product safety regulations in each of their intended markets. We use only materials authorized as food-safe for the markets in which they are sold. The plastic material complies with Food & Drug Administration (FDA) regulations for food-contact materials, specifically 21 CFR §177.1520. Furthermore, we conduct ongoing internal and third-party testing to guarantee the safety of our products, in addition to the testing required by law.