Ninja Single-Serve Pods & Grounds Specialty Coffee Maker

Hi Kelly, We're truly sorry to hear about your experience. It’s disappointing when a product doesn’t meet expectations, especially one you were excited about. A coffee maker should be reliable and enjoyable to use, so we understand how frustrating it must have been to deal with leaking after just a week. We appreciate you giving it a try and sharing your feedback, which helps us improve. Kind Regards, Ninja Kitchen.

Hi there, Thank you for sharing your experience. We're disappointed to hear about the issues you’ve encountered with your brewer. We understand how disappointing it is when a product you enjoy starts giving you trouble, especially after following the cleaning instructions and taking care of it. We also regret the inconvenience caused by the broken handle tab and the recurring clean light. Your feedback is incredibly valuable, and we’re always working to improve both our products and support experience. If you’d be open to it, we’d love the chance to look into your case further and see how we can help. Please feel free to reach out to our Customer Service team at 1-800-365-0135. Thank you again for being a Ninja customer. Kindly, Ninja Kitchen US

Hello Christine, Thank you so much for your amazing feedback! We're thrilled to hear that your coffee maker is meeting all your needs and helping you enjoy a wide variety of selections right at home. That’s the kind of convenience and quality we love to deliver. Enjoy every cup! Kind regards, Ninja Kitchen

Hi Margaret, Thank you for taking the time to leave a review. Something doesn’t seem quite right about how your Single-Serve Pods and Grounds Specialty Coffee Maker is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Hi Sarah, Thank you for sharing your experience with the Ninja Single-Serve Coffee Maker. We're sorry to hear that the unit stopped dispensing water after just a few months of use, especially after you tried all the suggested troubleshooting steps. That’s certainly not the lasting quality we aim to provide, and we understand how frustrating it must be, particularly outside the retailer’s return window. Even beyond that period, our team would like the opportunity to review your case and explore how we might assist. Please reach out to us at 1-800-365-0135 so we can take a closer look. Kind regards, Ninja Kitchen

Hello Jk, Thank you for taking the time to leave a review. We genuinely understand that your experience with the single-serve pods and ground coffee maker has not been the best since the taste and the temperature of the coffee you made haven't fulfilled your expectations. We'd be more than glad to forward your comments to the appropriate teams for consideration in future products and to offer the best experience. Please don't hesitate to contact us at 1-800-365-0135; we'd love to help ensure you're getting the most from your product. Kind regards, Ninja Kitchen

Hi Linda, Thank you for sharing your experience with the Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We’re glad to hear you’ve had positive experiences with your Ninja air fryer and blender, but we completely understand the frustration this coffee maker has caused. It sounds like you took all the right troubleshooting steps, and we're sorry for the inconvenience and confusion with the initial replacement part. We’re pleased to hear a new unit was ultimately provided and we hope it performs to the standard you expect. Your feedback is valuable and has been shared with the relevant teams as we continue to improve our support and product reliability. If you ever need further assistance, please don’t hesitate to reach out to us at 1-800-365-0135. Kind regards, Ninja Kitchen

Hi dear customer, Thank you for sharing your experience with the Ninja Pods & Grounds Specialty Single-Serve Coffee Maker. We’re truly sorry to hear that you received the wrong item, especially one that appears to have been previously used and not even the correct brand. While Target manages the fulfillment and shipping process, this certainly doesn't reflect the standard we hold for the Ninja brand. We recommend contacting Target customer service directly to report the issue and request a resolution. If you do receive the correct unit and need any product support, our team is here to help at 1-800-365-0135. Kind regards, Ninja Kitchen

Hello, Thank you so much for your feedback! We're sorry to hear about the problems you encountered with your Ninja Coffee Maker that resulted in your return. Rest assured, we will pass your comments along to the appropriate teams for future enhancements. We hope you'll think about trying our products again in the future! Kind regards, Ninja Kitchen