Crayola Wixels Animal Activity Kit: Kids Craft Set with Markers & Patterns, Wixel Board, Ages 6+

Thanks for the feedback on our Wixels Animal Activity Kit! We’re glad you enjoyed the concept, it's a bummer to hear that the colors are not washing off as easily as they should be. This shouldn't be happening, and we'd like to help. So our team can learn more and further assist you, please contact us at 1-800-CRAYOLA. Hope to speak with you soon. -Taylor, Colorful Care Team

Thank you for sharing your honest feedback regarding Crayola Wixels. The Ultra-Clean Washable Markers included in the kit are formulated to wash clean from most launderable clothing, skin, and even painted walls. It's understandable that you found it frustrating when the ink was difficult to wash off. We're sorry you had this experience. Typically, the ink can be removed with soap and water, but for more stubborn marks, baby oil or baby wipes may work better. Your feedback is important and will be shared with our Creative Tools Team to help us improve. If you need further assistance, our Consumer Care Team can be reached at 1-800-CRAYOLA. We hope all future experiences with our products result in delightful creative adventures.

Thank you for taking the time to share your review regarding Crayola Wixels. We are sorry your creative adventure resulted in frustration instead of fun.This was not the magical experience we intended and we would appreciate the opportunity to learn more and assist you further. Please contact us at 1-800-CRAYOLA. We hope to get you back to creative play soon! - Chris, Colorful. Care Team

Hi, Brenda. Thank you for taking the time to share your review of Crayola Wixels. We are also disappointed to hear this product did not meet your colorful expectations. Your insights are valuable to us and will be shared with our Creative Tools Team to help us improve. If you would like to share more about this product or need further assistance, our Consumer Care Team is here to help at 1-800-CRAYOLA. We hope all future experiences with Crayola products result in hours of creative fun! - Chris, Colorful Care Team

That’s not the experience we want for your little artist! We know how frustrating it can be when the colors don’t match up with the designs, especially when they’re needed to complete the artwork. We’d love to learn more and help make this right—please reach out to us at 1-800-CRAYOLA. -Taylor, Colorful Care Team

We're happy to hear the Wixels Animals Kit was fun to create, but we understand the frustration with washing off the marker. To remove stubborn ink, put dish soap on the stained Wixels and soak the panel overnight. Or, wetting the individual Wixels and pressing a paper towel on the spot to dry it will draw out the stubborn ink stuck inside them. If you're still having trouble, our team would love to assist—please reach out to us at 1-800-CRAYOLA. We appreciate your feedback! -Taylor, Colorful Care Team

It’s wonderful to hear the kids had fun with the Wixels Animals pack! That said, we understand how frustrating it can be to have designs that call for a black marker when the pack includes light grey instead. For the best experience, we’d love to learn more about what happened—please contact us at 1-800-CRAYOLA so we can assist you further. Your feedback helps us ensure all our products meet expectations! -Taylor, Colorful Care Team

We're delighted to hear that the Wixels Animals Kit kept your granddaughter entertained and was easy to reuse! It's wonderful to know she had a great time with it. Happy crafting! -Taylor, Colorful Care Team

Thank you for your honest feedback. We are sorry to hear your creative time with the Crayola Wixels Animal Kit did not provide the fun you were expecting. We will certainly look into the issue you described with the stencils not staying on the boards, and we appreciate you pointing that out. If you would like to share more about how we can improve this product or need assistance from our team, please contact us at 1-800-CRAYOLA. Have a colorful day! - Chris @ Crayola