Dyson Purifier Hot and Cool Gen1 HP10: HEPA Filter, Electric Heater Fan Combo, White/Silver, Captures Allergens, 2-Year Warranty

A: Hello, thank you for your question about the Dyson Purifier Hot and Cool Gen1 HP10. This model is designed to be energy efficient, with a maximum input power of 40W and a standby power consumption of less than 0.5W. It effectively purifies, heats, and cools your space while minimizing energy usage. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com We would be delighted to assist you further.

A: Can not connect to WiFi!!! If the feature is imported to you (as it was for me), look for a different model.

A: Hello Barb, thank you for contacting us. We appreciate your efforts. We are pleased to inform you that Dyson Purifier Hot and Cool Gen1 HP10 is not Wi-Fi compatible. It does not have smart features or connectivity options like some of the newer models. You would need to use the included remote control for operation. For any future queries, please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Thanks for being the best part of Dyson. Best Wishes, Dyson Customer Support.

A: Hello, thank you for your query regarding the Dyson Purifier Hot and Cool Gen1 HP10. The Dyson Purifier Hot+Cool Gen1 HP10 includes a Sleep Timer feature, allowing you to set a specific shut-off time. However, if you're asking whether the unit can be prevented from shutting off automatically, it depends on the mode you are using. In Auto Mode, the purifier adjusts its operation based on air quality and may continue running at a low speed even when the air is clean. If you'd like to control the runtime manually, you can disable Auto Mode and adjust the airflow settings directly. For detailed instructions, you can refer to the user manual or reach out to our support team for assistance. You can reach Dyson customer support at askdysonus@dyson.com or through their website.

A: Hello, thank you for your inquiry regarding the Dyson Purifier Hot and Cool Gen1 HP10. The filter for the Dyson Purifier Hot and Cool Gen1 HP10 typically costs around $70-$10021. Under normal household circumstances, it is recommended to change the filter every 12 months. However, this can vary depending on the air quality and usage frequency in your home. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com We would be delighted to assist you further.

A: Hello, thank you for sharing your concern with us regarding carbon filters. Please be informed that the Dyson Purifier Hot and Cool Gen1 HP10 does include a carbon filter. This filter is designed to capture gases and odors, including those from fire smoke, making it effective in improving indoor air quality during such events. If you have any further questions or need additional assistance, please do not hesitate to contact us via askdysonus@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hi, thank you for your questions regarding the Dyson Purifier Hot and Cool Gen1 HP10. The Dyson Purifier Hot and Cool Gen1 HP10 is designed to purify, heat, and cool rooms up to approximately 872 square feet. Additionally, this model features adjustable oscillation, which helps to project purified air around the entire room. If you need further assistance, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hi, thank you for your question regarding the Dyson Purifier Hot and Cool Gen1 HP10. Please be informed that the HEPA filter in the Dyson Purifier Hot and Cool Gen1 HP10 is not washable. It is recommended to replace the filter every 12 months to ensure optimal performance. If you need further assistance, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for reaching out with your question about the Dyson Purifier Hot and Cool Gen1 HP10. We understand the importance of knowing the features of your purifier to ensure it meets your needs. Please be informed that the Dyson Purifier Hot and Cool Gen1 HP10 comes with a HEPA filter included. This filter is designed to capture 99.97% of particles as small as 0.3 microns, ensuring your air is clean and purified. If you have any further questions or need additional assistance, please do not hesitate to contact us via askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello Terri, thank you for contacting Dyson, we are pleased to inform you that Dyson Purifier Hot and Cool Gen1 HP10 functions more like a fan rather than an air conditioner. It uses Dyson's Air Multiplier technology to produce a powerful stream of purified airflow that can cool you down in warmer weather. However, it doesn't have the same cooling capacity as a traditional air conditioner. It's great for providing a cool breeze and maintaining air quality, but it won't lower the room temperature as significantly as an AC would. For further queries we would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you. Best wishes Dyson marketplace support