Ember 14oz Mug 2 Temperature Control Smart Mug Sandstone: Ceramic, Stainless Steel, Hand Wash, Hot Beverages
$109.99 sale price when purchased online
$149.99 list price
Target Online store #3991
About this item
Highlights
- Capacity: 14 oz
- Built-in battery to maintain your drinking temperature
- Battery life: 80 minutes, or all day on included charging coaster
- Ember Mug Charging Coaster2 included
- Pairs with the Ember app. iOS and Android compatible
- Temperature range: 120°F – 145°F
- Ember Mug is safe to hand wash and submersible up to 1 meter in water
- Do not microwave
Description
Designed for home or office, Ember Mug 2 does more than simply keep your coffee hot. The temperature control smart mug allows you to set your preferred drinking temperature (120°F – 145°F), so you can enjoy your hot drink—just the way you like it— from the first sip to the last drop.
Ember Mug 2’s built-in battery maintains your chosen drinking temperature for up to 80 minutes, or all day with the included charging coaster.
Ember Mug 2’s built-in battery maintains your chosen drinking temperature for up to 80 minutes, or all day with the included charging coaster.
Number of Pieces: 2
Dimensions (Overall): 4.6 Inches (H) x 3.5 Inches (W)
Used For: Hot Beverages
Material: Polycarbonate, Ceramic, Aluminum, Stainless Steel
Care & Cleaning: Hand Wash
TCIN: 89101953
UPC: 810011402522
Item Number (DPCI): 072-08-9016
Origin: Imported
Shipping details
Estimated ship dimensions: 6.3 inches length x 6.27 inches width x 6.12 inches height
Estimated ship weight: 2.64 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is the inside of the mug ceramic or stainless steel?
submitted by KA - 9 months ago
A: Ember Mug is made of durable stainless-steel with FDA food grade ceramic-reinforced coating.
submitted byVictim of theft - 7 months agoA: The whole mug is made out of the same material
submitted byC - 8 months ago
Q: Do I have to pair the mug to a device?
submitted by Victim of theft - 7 months ago
A: Pairing your Mug with a device is totally optional and your Ember Mug will still keep your beverage warm without using the Ember App. By default the Mug will maintain its default temperature of 135F. If you wish to change the set temperature you will need to pair with a compatible device. That said, once you pair and set a custom temperature, your Mug will remember its last-set temperature from the Ember App. If you like it a few degrees hotter and don't want to use the app, you can pair once, set the desired temperature, and unpair or delete the app (or just ignore it). We hope this information is helpful!
submitted byEmber, Inc. - 3 days agoBrand expert
Q: Can it heat up a cold/ room temp drink?
submitted by Rabmakz - 8 months ago
A: No, nor can it heat the beverage while charging
submitted byKaceyL - 8 months ago
Q: What is the highest temperature it will reach? I like my coffee super hot.
submitted by ChristyC - 9 months ago
A: 145 degrees is the hottest
submitted byC - 8 months ago
Q: How long is the charging cord?
submitted by Mollybeesflowers - 9 months ago
A: The power adapter included with your Mug and compatible with your charging coaster has a cord length of 6ft.
submitted byEmber, Inc. - 3 days agoBrand expert
Q: Does this item come with the charging base?
submitted by JHG - 10 months ago
A: Yes. It comes with the charging coaster.
submitted byBrand Expert - 9 months ago
Q: Is there a lid for the 14 oz mug? If not then why since it is required to get a better battery life?
submitted by fussy - 2 years ago
A: There are lids that can be purchased seperately for either the 14oz or 10oz mugs. By adding this accessory it will double the life of the battery.
submitted byBrand Expert - 2 years ago
Q: Does the charger come with an outlet plug for re-charging the battery? Or is it easy to replace the internal battery? Basically, how is the charger/battery kept charged?
submitted by Toni - 2 years ago
A: Charging coaster comes w/ a power adapter cord which is region-appropriate. Since the internal battery is in the base of the mug itself they do not recommend replacing the battery.
submitted byBrand Expert - 2 years ago
Q: What is the weight of the mug without liquid?
submitted by Pawpaw - 2 years ago
A: 14oz is 16.1 oz in weight without liquid
submitted byBrand Expert - 2 years ago
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4.4 out of 5 stars with 9653 reviews
design: 3.54 out of 5
ease of use: 3.73 out of 5
easy to clean: 3.68 out of 5
quality: 3 out of 5
value: 2.69 out of 5
50% would recommend
26 recommendations
It will break and you will be out!
1 out of 5 stars
JH - 20 days ago
Charging base stops working, Ember customer service is terrible and doesn’t publish all reviews. I have had 3 of these because they were gifts. The first one stopped working within the first year warranty so they replaced the base. The second one also stopped working within a year but again was replaced. The third stopped working again within a year BUT when I reached out to Embers customer service it took them 4 weeks to answer me and required me to send 6 emails before they answered. I emailed them before the warranty was up BUT since they didn’t answer me for 4 weeks they told me I was out of warranty. Despite the record of communication they refused to replace the item and eventually stopped answering me altogether. Absolute waste of money and they know their product is not quality. I tried to write a review on their website and they wouldn’t publish it. I rewrote the same review but with 4 stars and then they published it. Do not waste your money. It’s great when it works but it will die and they will not help you.
1 reply from Ember, Inc. team - 3 days ago
Hi JH, we are so sorry to hear about your experience. Please know we value your feedback and are making some important changes to the ways we support our customers. Thank you for your support and we strive to do better in the future!
Ember Warm
5 out of 5 stars
Thumbs up graphic, would recommend
breviews - 1 month ago
An amazing product! I really liked the fact it kept my drinks warm. The shape is inconvenient for travel but if you’re not traveling with it, it’s perfect!
Known Issued Not Addressed
1 out of 5 stars
Thumbs down graphic, would not recommend
Libby4693 - 1 month ago
Do not buy. Stopped charging because of a known issue with one of the two pronges receding into the coaster. Contacted ember by phone, email and social media. They said that they would send a replacement charger months ago and haven’t and when I try to email them now the email gets sent back to me. I tried to call and it said “the Google voice subscriber you called is not accepting calls”. Seems very suspicious to me. Disappointed that a product this expensive with a known defect is continuing to be sold by Target.
Damage and used
1 out of 5 stars
Thumbs down graphic, would not recommend
Damaged and used product - 2 months ago, Verified purchaser
I was given a damaged box. And on top of that a used piece of merchandise. Paid full purchase price and they did nothing to try to rectify the situation other than printing me out a return label and telling me to take it to a shipping and once they have the product, I'll get a refund. Sounds like a three week process to me and on top of that it was for my mom's birthday. good job target
Great Cup
4 out of 5 stars
Rog - 2 months ago
originally posted on ember.com
Great Cup! Wished it recharged faster especially in between cups of coffee.
DO NOT BUY Ceramic Coating Issues
1 out of 5 stars
KT - 3 months ago
originally posted on ember.com
At about 8 months the mugs ceramic coating started to bubble, I did not think much of it until it kept getting worse and worse, at that time I submit a claim. It took them 4 months to even give a reply and when they did, they said my warranty was up. They did offer to give another one at a "discount", but the discount is exactly the same price that anyone can find when it goes on sale. What a slap in the face! Upon researching, this is a known issue, very disappointed that they do not stand by their product, as everything else about it is great.
Failed again!
1 out of 5 stars
Laura - 3 months ago
originally posted on ember.com
The plugs on the coaster receded AGAIN! Too expensive to keep replacing !!!
Only lasted a few months
2 out of 5 stars
JH - 3 months ago
originally posted on ember.com
My wife gifted me the Copper mug for our anniversary 3 months ago. I love it, but it no longer holds a charge.
unreliable accessories, ie, charging base.
1 out of 5 stars
waiting2work - 3 months ago
originally posted on ember.com
suddenly the base fails to charge the mug. Ember phone app works . App pairs with the mug.
Ember Base Stopped working
3 out of 5 stars
Thumbs up graphic, would recommend
steph - 3 months ago
After loving my ember mug and using it at work for a little shy of two years my charging base stopped working. One of the copper pins is stuck down. I’m so sad this happened and am not looking forward to buying a 40 dollar replacement. 😣
Ember 1
1 out of 5 stars
Tstat - 3 months ago
originally posted on ember.com
I have it for over a year ember 1 , amp crashes , not consistent on temp , not worth the money
LOVE
5 out of 5 stars
none - 3 months ago
originally posted on ember.com
i love this mug however, its not charging anymore and i think i need a new charging pad. Its about 3 years old and really stained inside so next time i would buy the dark colored one
Customer service terrible
1 out of 5 stars
Thumbs down graphic, would not recommend
Sara - 3 months ago, Verified purchaser
I love the mug but unfortunately there is a known issue with the charging coaster where one pin will become recessed and the mug will be unusable. Customer service seemed to me helpful with issuing a replacement but then they didn’t send it or respond to any further inquiry. This seems to be the pattern based on other reviews.
Too Pricey
3 out of 5 stars
Joe - 3 months ago
originally posted on ember.com
This was given as a gift for my birthday and it was awesome. Cons: too pricey and battery does not last. If it wasn't a gift I will not buy it. Not worth the price in. my opinion.
Charger does break down
2 out of 5 stars
arslano2001 - 3 months ago
originally posted on ember.com
The mug itself works well but unfortunately charging mechanism is not very durable and prone to breakdown. You'll be lucky if it lasts a year before you need buy a new charging base. I do not recommend buying this product unless Ember completely reinvents its charging system to be more durable to elements in the kitchen, moisture etc...
No Support
2 out of 5 stars
Miker9999 - 3 months ago
originally posted on ember.com
Support is non existent. Mug worked as advertised…..until it didn’t. Can’t get support to respond. Two years and mug fails.
Best gift ever.
5 out of 5 stars
Juju - 3 months ago
originally posted on ember.com
Received mine from my daughter and I love it. Especially when I want hot tea, which gets cold fast.
Good until it stops working
1 out of 5 stars
Thumbs down graphic, would not recommend
BookieBeans - 3 months ago, Verified purchaser
I used this little gem every day for almost a year to keep my tea warm at my office. Then out of the blue, it wouldn't connect, wouldn't charge, and seemed to have some sort of corrosion on the bottom. The mug was always dry when I placed it on the base, and I kept everything clean. I reached out to Ember support one month before the one-year warranty expired. They said because it had corrosion, they wouldn't send a replacement but would give me a $22 coupon for a new mug. No thanks!
Charger sucks but it’s worth it
1 out of 5 stars
Life01 - 3 months ago
originally posted on ember.com
Extremely over priced. Terrible charger design that relies on two pins with no base support and eventually one goes down forcing you to buy a new coaster charger. Deeply flawed design and support.
Great Gift!
5 out of 5 stars
Romance Rocks - 3 months ago
originally posted on ember.com
My son & DIL gave me an Ember mug as a gift and I love love love it! Mine keeps my coffee at my preferred temp for a good while, and I use it every single day. I’ve had it for several months and it still works perfectly. Highly recommend.