GermGuardian Intelligent 22in Tower Air Purifier HEPA Filter UV-C Intellisense with AQI: UV Light Sanitizer, 500-800 sq. ft. Coverage

A: Yes, you can replace the UV-C Bulb. The UV-C Bulb should be replaced every 10 - 12 months depending on use.

A: Thank you for reaching out to Guardian Technologies. To answer your question, here at Guardian Technologies, we understand the importance of providing products that are both effective and environmentally responsible. With this commitment in mind, all Guardian air purifiers that feature UV-C or Ionizer technology are Ozone Free Certified by Intertek. This certification helps ensure that our products meet recognized safety standards while providing cleaner, healthier air for your home. You can feel confident knowing that your Guardian air purifier is designed with both performance and environmental safety in mind.

A: Hello, Thank you for reaching out to Guardian Technologies Customer Support. We understand that you'd like to know if the IntelliSense feature can be turned off, and we're happy to clarify. The IntelliSense feature cannot be turned off, as it is a built-in function of the air purifier. There is no button or setting available to disable IntelliSense, as it is designed to automatically monitor the surrounding air quality and adjust the unit's operation accordingly. We apologize if this isn't the answer you were hoping for, and we appreciate your understanding. If you have any additional questions about your unit, please let us know—we'll be happy to assist.

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360003451752

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please contact us at GuardianTechnologies.com. One of our agents will be standing by to assist you.

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360003451752

A: The pre/charcoal filter layer that attaches to the HEPA portion of the filter can be cleaned using the brush attachment tool on your vacuum cleaner and cannot be washed. Once the HEPA portion of the filter turns from white to gray or black, the filter must be replaced entirely.

A: You do not need to remove the metal plate when using the UV light or the unit.

A: Congrats on your new Air Purifier! A slight plastic-like smell is normal during the initial break-in period and should fade with regular use. The odor is non-toxic, but if it lingers after a few days, try running the unit in a closed room with a cracked window to help clear it faster.

A: Hi, Thank you for reaching out Guardian Technologies Customer Support. As checked for the model number your provided, AC4880G, here is the link where you can purchase the Hepa Filter- https://guardiantechnologies.com/products/germguardian-flt4825-true-hepa-genuine-replacement-filter-b