JLab Go Pods ANC True Wireless Earbuds - Black

A: I have the same question! I bought them, and the charger/dock has a *male* mini usb, it will plug into the base of my phone, but that's not meant to charge it.

A: HI Janie, great question! These have an integrated USB-C Cable on the bottom of the case that allows you to plug the case directly into any USB-C charging port. I hope this helps!

A: Plug the male USB-C into a charging block with a female USB-C port.

A: Hi, thanks for reaching out about the JLab Go Pods ANC True Wireless Earbuds If the squealing only happens when the earbuds physically touch each other and stops when they're separated, that's generally a feedback issue rather than a defect. However, if the sound is very loud or occurs even while you're wearing them, the earbuds may be faulty and could need replacement. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hi there! As the Target Technician mentioned, there often is feedback when ANC earbuds are brought together. There shouldn't necessarily be a defect with these. I apologize for any problem this causes

A: Hi ERC, yes Be Aware is our version of Transparency mode! I hope this helps!

A: Hi, thanks for reaching out about JLab Go Pods ANC True Wireless Earbuds Yes, these earbuds include a Be Aware mode, which is JLab's transparency feature. Be Aware mode allows outside sounds to pass through so you can stay aware of your surroundings while listening to audio. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about JLab Go Pods ANC True Wireless Earbuds. Yes, these earbuds feature Active Noise Cancellation (ANC). They also include Be Aware mode, which lets you hear some surrounding sounds when needed. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Rachel, yes the ANC in the name means Active Noise Cancelling. They absolutely work with that!

A: Hi, thank you for reaching out about JLab Go Pods ANC True Wireless Earbuds. The image shows the JLab Go Pods ANC charging case plugging into a phone because the case features an integrated USB-C cable. This allows you to use your phone's battery to reverse-charge the earbuds in an emergency. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi nobody, great question! The Go Pods can plug into your phone to be charged with the integrated USB-C cable. I hope this helps!

A: Hi Deanna, great question! Yes you can mute them via the JLab app, and control how you activate them. If you have them paired on your phone/device and mute the meeting, the Go Pods will mute! I hope this helps!

A: Hi, thank you for reaching out about JLab Go Pods ANC True Wireless Earbuds. No, the JLab Go Pods ANC True Wireless Earbuds do not have an onboard hardware mute function on the earbuds themselves. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Brandon, yes these have what we call "Dual-Connect" so they'll do exactly that. If you take one out of the case and leave the other in, you can listen with just that single earbud! I hope this helps!

A: Hi, thanks for reaching out about JLab Go Pods ANC True Wireless Earbuds Yes, each earpiece can be used independently, so you can use just one earbud at a time while the other remains in the case charging. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Crystal, great question! The Go Pods have a flashing light on the front of the case that glows softly when charging, and shuts off when the charging is complete! I hope this helps

A: Hi, thanks for reaching out about the JLab Go Pods ANC True Wireless Earbuds Charging case. Charging indicators (what the lights mean) Pulsing red light = the case is charging. Solid green light = case is fully If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Hi Anonymous, with the Go Pods, you need to get a USB-C charger to be able to charge the earbud case. Target has many for very cheap, I hope this helps!

A: Hi, thanks for reaching out about JLab Go Pods ANC True Wireless Earbuds. 👉 You don’t need anything special — just a USB‑C charger (like the same type you use for newer phones and accessories). 🔋 What the JLab Go Pods ANC use These earbuds charge through the case, and the case uses: ✅ USB‑C charging port 📱 What to buy (with iPhone 14) ✅ Option 1: Use your existing iPhone charger (BEST) Your iPhone 14 uses: A Lightning cable for the phone, BUT Most people now have a USB‑C wall adapter 👉 You can just use: ✅ A USB‑C cable (USB‑C to USB‑C or USB‑A to USB‑C) ✅ Any phone charger block (like your Anker 20W) ✅ Option 2: Buy a charger if needed If you need one, look for: ✔ USB wall charger (10W–20W is perfect) ✔ USB‑C cable (USB-A to USB-C OR USB-C to USB-C) If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Am also having difficulty pairing. They show up, try to pair and says "unable to pair", then goes away..

A: Please contact our support team so we can get you paired right up. -support@jlab.com or 405-445-7219