Miracle-Gro Premium Potting Mix

We're sorry to read about your disappointment with Miracle-Gro Potting Mix and appreciate your feedback. The soil you purchased is a natural product. While we do not sterilize the soil it is composted to kill any harmful insects and microbes. Unfortunately, soils may become infested with insects while in storage or while they are waiting for sale. In some cases, soils become infested with fungus gnats. Fungus gnats enter the bagged product through the tiny air holes in the bag that are necessary for the soil to "breathe". Fungus gnats are often mistaken for fruit flies. They do little damage but are unpleasant if present in large numbers. These insects do not feed upon plants, but lay their eggs in soil that contains organic matter. After a week the eggs hatch, and the larvae crawl through the upper layer of the soil. The larvae are white, 1/4 inch long, and have black heads. They feed on fungi that grow on organic matter. The larvae usually do not damage plants but, when present in large numbers, may feed on the roots of some plants, killing very young seedlings. The larvae feed for about 2 weeks before maturing into adults. There can be many generations in a single year. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-295-6902 if we can further assist.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

Hello Deb. We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

Hello Ali. We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

We're sorry to read about your disappointment with Miracle-Gro Potting Mix with Fertilizer and appreciate your feedback. We sincerely apologize for the trouble you have experienced. We’re aware that some natural debris may be present in our organic product. Since our ingredients come from natural sources, occasional debris can occur, but we’re committed to quality. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-295-6902 if we can further assist.

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

NPS, we are concerned to hear this regarding use of Miracle-Gro Potting Mix. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-295-6902 for assistance.

We're sorry to read about your disappointment with the Miracle Gro Potting Mix and appreciate your feedback. The small pieces of bark and twigs in our potting soil are intentional components. However, you shouldn't find large pieces of wood or bark. Most of our soils, especially our potting mixes and garden soils, are made from composted forest products. They contain very little, if any, actual soil. This is by design! Composted forest products offer several benefits: high organic content, reduced compaction, and improved aeration. The coarser material allows air to reach the roots of your plants, promoting better performance over time. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-295-6902 if we can further assist.