Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage

A: Hi Rich! This device does not support wireless charging. It comes with a USB-A to USB-C cable for charging. If you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi Rich, thank you for your questions. I understand you are interested in wireless charging. Unfortunately, the Moto G 5G (2024) doesn't have wireless charging. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos

A: Hi Rich, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage No, the Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage does not support wireless charging. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Heather! This device is locked with Consumer Cellular and cannot be used with any other carrier. We have excellent talk, text & data rate plans starting at only $20 per month. Our service provides nationwide coverage, utilizing AT&T's network towers. To get service started today with us, or if you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Thank you for your question, Heather. The Moto G 5G 2024 phone purchased through Consumer Cellular is typically carrier-locked to their network. This means it would not be compatible with AT&T services unless the device is first unlocked. To request an unlock, we recommend contacting Consumer Cellular’s customer support directly, as they manage the unlocking process and eligibility requirements. -Mitch

A: Hi Heather Tyner, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage No. This device is carrier locked to the Consumer Cellular network If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi dpeeps, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there! Motorola typically provides their devices with 3 years of updates. If you have any additional questions, please call our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi Dpeeps, Thank you for your interest in the Moto G 5G 2024 phone. This device launched in March 2024 and is scheduled to receive security updates through March 2027. That’s three years of security support. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

A: Hi Pam, Thank you for your inquiry. This Moto G 5G 2024 phone is locked to Consumer Cellular, so it should work with your existing service. However, we recommend confirming any activation requirements with Consumer Cellular. Since this phone is sold through Walmart, please check with the retailer for any specific purchase details. -Mitch

A: Hi Pam! This device is ready to activate with Consumer Cellular. It is locked to be used with our service and cannot be used with any other provider. If you have any additional questions or would like assistance with the activation and quick transfer of all your information, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hello! Yes! You can transfer your information from your current Moto G to this Samsung. When you're ready, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi Sissy, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Sissy, The Moto G 5G 2024 and Moto G 2021 phones are separate models with different hardware and software. Could you clarify what type of compatibility you're looking for? Are you asking about transferring data, using the same accessories, or something else? Please send us an email at supportforums@motorola.com. We'll be glad to help. -Mitch

A: Hello! You receive text messages through the messaging application on the device. For assistance with this, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi Moto G, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage Text messages will be received by a messaging app that is already installed on the phone. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Moto G, To receive text messages on your Moto G 5G 2024 phone, make sure your phone has an active cellular connection and that your SIM card is properly inserted and activated. Open the Messages app to view incoming texts, and ensure that no contacts are blocked by checking the Spam & Blocked folder in the app settings. If you're experiencing problems, try restarting your phone, checking your carrier’s APN settings, or ensuring your messaging app is set as the default. If the problem persists, we recommend contacting your carrier for further assistance. -Mitch

A: Thank you for reaching out to us with your question, Debra. We’re happy to confirm that the Moto G 5G 2024 phone does support a 3.5mm headset jack, allowing you to plug in wired headsets or earbuds seamlessly. You can check the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-5g-gen-3/pmipmgl36mr?pn=PB0L0000US. -Mitch

A: Hi Debra, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage. Yes, it has a 3.5mm audio jack. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Debra! Yes, our Motorola Moto G 5G does have a 3.5mm headphone jack. This will allow you to continue to use wired headphones. If you have any additional questions please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi KE! Yes, this device has the Android 14 Operating System. If you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Hi KE, thanks for reaching out about the Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage. The Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage runs on the Android 14 operating system. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: Hi KE, Thank you for your inquiry and interest in our product. Yes, the Moto G 5G 2024 phone launched with the Android 14 operating system and is expected to receive Android 15. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

A: Thank you for reaching out, Feef. The Moto G 5G 2024 phone from Consumer Cellular typically comes with a SIM card pre-installed. However, depending on the specific purchase, you may need to activate the SIM card or request one directly from Consumer Cellular if it's not included. -Mitch

A: Hi Feef, thanks for reaching out about Consumer Cellular Motorola Moto G 5G 2024 (128GB) - Sedona Sage This phone will include a SIM card and can be activated on the Consumer Cellular network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Feef! This device comes with a pre-installed Consumer Cellular SIM card ready to be activated on our service. For assistance with the activation of your device or if you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.

A: Can I buy this phone and use it with my current consumer cellular plan?

A: Thank you for reaching out, Katherine. The Moto G 5G 2024 phone you are inquiring about is currently locked to the Consumer Cellular network. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

A: Hi Katherine! This device is locked to be used with Consumer Cellular service and cannot be used with any other provider. However, we have excellent talk, text & data rate plans starting at only $20 per month. To get service started today with us, or if you have any additional questions, please call one of our Consumer Cellular U.S. based customer support representatives at 800-686-4460.