Pure Enrichment PureRelief Deluxe Heating Pad - 12" x 24"

Just purchased this and as soon as I got home, I unwrapped it and plugged it in. Waited 10-15 minutes for it heat up and it never did. It blinked red the whole time. I googled it as this product didn’t come with any instructions and red blinking light means error with connection. Checked it all and everything was connected. It also looks used. I am returning it asap.

First I want to hype and compliment Pure Enrichment’s usual heating pads. This brand has comfortable, washable, large incredible sizes, and have 5 year warranty… but they die after a year or two showing a yellow blinking F on display that renders the product irreparably broken. Specific to this brand’s specific item being rated. I meant to purchase the good 24”x24” but got tripped up unfortunately ordering this 12”x24” size, heating pad by pure enrichment. I used it less than three hours total before it broke. It was barely “hot” at max setting to begin with, but it just stopped working and now constantly blinks the bright red bulb in the controller. It won’t stop, change selection, or power off. I have to unplug the whole unit to stop the blinking. In short—this is a complete trash, you’ll have to return it or submit a claim using the 5 year warranty included. [Pure Enrichment brand has heating pads of many size, level and length of heat, cushy & soft fuzzy exterior… and machine washable]… But do not buy THIS model/item, it’s bad engineering and worse quality. Upgrade to the real products, the comfortable and best heating pad I will ever find, but save your receipt in case you do have to use the 5 year warranty if it dies on you early.

sucks doesnt even heat up like it should definitely returning this im disappointed i wanted this for my cramps and it didnt do nothing

Does not heat up. The highest setting is warm. Will be returning.

Does not get hot at all

I was in need of a heating pad for my lower hip area, ordered this heating pad it had positive reviews! But they couldn’t have been talking about this one cause I bought it this morning to use at work but it is a waste of money doesn’t even get hot!! Will be returning right after work TODAY

Large enough to cover my back but also flexible enough to fold in half. Light weight,soft and easy to clean. Looking forward to my Therapeutic Gel Pack for my sports enthusiast son.

I’ve bought 4-6 of these heating pads from this brand. I’ve had 2 go out on me. Two were a gift and one I’m waiting for in the mail currently. I have a pink one that I swear doesn’t get as hot as the other ones I’ve bought. I love the timer function and they’re great when they work. It’s a toss up for me.

We have had this pad for ages. It’s wonderful. It has had zero problems or issues. Heavy enough to stay in place… it’s a bonus for our old dog. On low he loves to crawl under it… or just pop on top. It does wonders for my messed up knees… is wonderfully soothing for stomach issues. On cold days it’s just really nice to have around. My only “want” for this pad is for it to have a timer setting so that I can have it stay on for longer periods of time.

Very good heating pad! Bought for my husband for extreme back pain and was helpful with easing the nerve and muscle pain.

Works super well! Is comfortable and easy to use

Absolutely awful! I bought the Ultra Wide Micro plush heating pad. Basically, no heat even on setting 6. I did a reset and nothing changed. I returned this one and bought another. This one doesn't work as well. The connection is stuck so far in until I can't get this out to try a reset. I am so unbelievably and incredibly disappointed for having to return the second time. I have very bad ," spinal stenosis and I really needed a heating pad tonight. I will not recommend this to anyone.

Doesn’t last long. Bought 4 of these and each one only lasted a couple mi thx. Also doesn’t get hot enough. I’m not sure why I keep buying these. It’s time to look for a different brand.

Listen to the newer reviews it does not stay hot at all even on the highest settings. I ignored the newest reviews due to the overwhelming high praise, but this thing failed me almost immediately. I would not recommend.

I ordered this heating pad to use after surgery and also for shoulder and back pain. I chose the beautiful sea glass color, which looks even nicer in person. The best feature is the automatic shut-off for safety and peace of mind. It offers four heat settings and can be used either dry or moist, making it great for pain relief. I also love the extra-long 9-foot cord — very convenient and easy to use anywhere.

Kept this in the top of my closet for whenever I may need it. First time I pulled it out- flashing red light and wouldn’t heat. Googled to find this site to see what I was doing wrong— turns out that light means it doesn’t work. Super fun. Of course I can’t return it because I’ve had it too long at this point.

Does not heat up .defective. must drag it all the way back to Target.

I first bought the XL Pure Hearing Pad a few years ago and was blown away by its lush feel, its generous size, how pliable it is and its six settings. After decades of thin plastics heating pads I was sold! I have three at home that I use every winter. One in my bed, one in my comfy chair, and one at my kitchen chair for breakfast. I also give them to friends and family who are ill or in need of a little pampering.

This is so bad the highest heat isnt even warm , I got it for my period cramps and it did not help at all. The heating is just trash

I have had this less than a year and it has stopped working. Very disappointing.