$34.99 when purchased online
About this item
Highlights
- Pain Relief: 12 x 24-inch premium king-size Sunbeam heating pad provides extra heat coverage* on large muscle groups to deliver fast, soothing heat therapy for common muscle and joint pain *Compared to Sunbeam Standard-Size Heating Pads
- Fast Heat Up: Feel the heat in seconds for fast relief
- Compact Storage: After heat therapy treatment, roll up controller in pad and secure in place with elastic straps for neat storage
- Premium Fabric Pad: Premium pad is designed for flexibility and maximum comfort with soft, plush fabric; entire pad is fully machine washable and dryer-safe for easy care—just disconnect the controller
- Clinically Proven: Heat is clinically proven to relieve pain associated with muscle tension and stress
- Easy-to-Use Push-Button Controller: Customize treatment with 4 heat settings using the push-button controller with LED heat-setting lights for visibility in the dark
- Convenient Features: 2-hour auto-shutoff, a long, convenient 9-foot cord, and optional moist heat—spray fabric with water for deep, penetrating pain relief"
- HSA/FSA Eligible, UL Certified, FDA registered Class II Medical Device
Description
This Sunbeam® Premium King-Size Heating Pad with Compact Storage delivers fast, soothing heat therapy for common muscle pain and joint pain. The 12 x 24-inch flexible, plush pad is extra long for more coverage on large muscle groups to help accelerate tissue healing and relax sore muscles associated with muscle tension and stress. Feel the heat in seconds, and customize treatment with 4 heat settings and 2-hour auto-shutoff. After heat therapy treatment, roll up the controller in the pad and secure in place with elastic straps for neat storage. Enjoy convenient features, such as an easy-to-use push-button controller with LED heat-setting lights for visibility in the dark and a long, 9-foot cord. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. The entire flexible, plush hot pad is fully machine-washable for easy care; just disconnect the controller.
Number of Pieces: 1
Dimensions (Overall): 24 Inches (L), 12 Inches (W)
Weight: 1.39 Pounds
Textile Material: 100% Polyester
Includes: Instruction Manual
Number of Heat Settings: 4
Material: Plastic, Polyester
Features: Heated, Intensity Control
Power Source: Electric
Warranty: 5 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 81620520
UPC: 053891156004
Item Number (DPCI): 245-07-0319
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 2.8 inches length x 7.3 inches width x 11.4 inches height
Estimated ship weight: 1.39 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: I need this for sore back. so i will definitely need lay or sit on it.
submitted by BuckMom - 1 month ago
A: Thank you for reaching out to Sunbeam®. We value your continued support of our products and we are glad to answer your inquiry. We understand that you have a sore back so you need to lay or sit on the heating pad. Please note that we do not recommend sitting on or laying on your Sunbeam® heating pad. There should be room for air to circulate on the heating pad to reduce the risk of burns, electric shock, fire, and personal injury. Hope this helps. Have a great day!
submitted bySunbeam Brand Team - 14 days agoBrand expert
Q: what is the highest heat setting?
submitted by Kotzker - 3 months ago
A: Thank you for contacting Sunbeam®. We appreciate your interest with our product and we're happy to assist you with your inquiry what is the highest heat settings of our heating pad. The surface temperature on all Sunbeam® resistance heating pads is a maximum of 135°F - 140°F. For most Sunbeam® heating pads, you can select a temperature from the following settings: Low: 110°F Medium: 138°F High: 160°F. Sunbeam® heating pads are engineered to never exceed 176°F the temperature set by Underwriters Laboratory (UL). We hope this helps. Have a good day!
submitted bySunbeam Brand Team - 3 months agoBrand expert
Q: How long is the cord please?
submitted by ladynred51 - 4 months ago
A: Thank you for reaching out to Sunbeam. We value your continued support of our products and we are glad to answer your inquiry how long is the cord for Sunbeam® Premium King Size Heating Pad with Compact Storage. The cord length for this heating pad is 108 inches. Hope this would help. Have a great day!
submitted bySunbeam Brand Team - 4 months agoBrand expert
Q: Does this heating pad have an automatic shut off? I'm looking for one that does NOT automatically shut off.
submitted by BlackSheep - 1 year ago
A: Thanks for contacting Sunbeam. We appreciate your interest in our products and we are glad to assist you with your inquiry. Yes, the model 2143434 has a 2-hour auto shutoff feature. Most of our heating pads have a 2-hour auto shutoff, which is a built-in safety feature. The unit that does not have an auto shutoff that we can recommend is the model number 2143658, which is a Sunbeam Hot + Cold Therapy Back Wrap. We hope this information is useful. Should you have any other questions or concerns, please contact us directly so we can further assist you. Have a great day!
submitted bySunbeam Brand Team - 1 year agoBrand expert
Q: Why does the heating pad need air around it ? Why is it recommended that you not lay on the heating pad ?
submitted by jmbh - 1 year ago
A: Thank you for reaching out to Sunbeam®. We value your continued support of our products and we are glad to assist you with your inquiry. To reduce the risks of burns, electric shock, fire and personal injury, we do not recommend sitting on or laying on your Sunbeam® heating pad. There should be room for air to circulate around the heating pad. We hope this helps. Have a nice day!
submitted bySunbeam Brand Team - 1 year agoBrand expert
Q: Can you partially wrap the heating pad around your hip so that part is on your back and part is open on the side of your hip? Your back usually requires some heat so what would you reccommend?
submitted by wildflowers - 1 year ago
A: Thank you for contacting Sunbeam®. We sincerely appreciate your support with our brand. Yes, you can use it to wrap the heating pad around your hip so that part is on your back and part is open on the side of your hip. We hope this helps. Should you have any other questions or concerns, please contact us directly so we can further assist you. We are always happy to help. I hope you enjoy the rest of your day!
submitted bySunbeam Brand Team - 1 year agoBrand expert
Q: Can you use this for moist heat?
submitted by blackcatmama - 2 years ago
A: Thank you for reaching out to Sunbeam®. We appreciate the opportunity to respond to your inquiry about the Sunbeam® Premium Machine Washable Integrated Heating Pad. For optional moist heat therapy, spray fabric with water for deep, penetrating pain relief. Should you have any other questions or concerns, please feel free to contact us directly so we can further assist you. Hope this helps. Have a nice day!
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: Does this item have the UL approval listed on the box or tag?
submitted by Windy City - 2 years ago
A: Thank you for reaching out to Sunbeam®. We appreciate your interest with our product. Yes, this Sunbeam® Premium Machine Washable Integrated Heating Pad is UL Certified, FDA registered Class II Medical Device, it is listed on the box. If you need further assistance, we encourage you to please contact us directly. Hope this helps. Have a nice day!
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: Can I use this heating pad with a 220 volt (European)?
submitted by MeMe - 2 years ago
A: Thanks for contacting Sunbeam®! We appreciate you bringing this up to our attention regarding our Sunbeam Premium Machine Washable Integrated Heating Pad with Compact Storage - King Size. Your heating pad needs a transformer to work for 220 volt as sunbeam products works at 120 volts. We are always looking for ways to better our product. Take care and have a nice day ahead.
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: Are Sunbeam heating pads latex free?
submitted by CC - 2 years ago
A: Thank you for contacting the Sunbeam® Brand. We appreciate your interest with our product and we are glad to answer your question about our heating pads. Yes, all Sunbeam heating pads are latex free. Hope this information is useful. Have a great day!
submitted bySunbeam Brand Team - 2 years agoBrand expert
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4.3 out of 5 stars with 414 reviews
59% would recommend
113 recommendations
value: 3.37 out of 5
quality: 3.45 out of 5
Love it!
5 out of 5 stars
Thumbs up graphic, would recommend
Terri - 11 days ago, Verified purchaser
Heats up fast, soft....automatic shut off is a plus. Best part is the size. Extended length allows relief for both shoulders or entire back.
Nice size & love the different temp settings
5 out of 5 stars
Thumbs up graphic, would recommend
aclark - 2 months ago, Verified purchaser
I love how big this heating pad is it covers so much area and wraps around which makes it really nice using it for my lower back. I also used it on my shoulders last night & it was perfect. I love that it has four different heat settings. Is it on high but I also like my shower is really hot. The warm setting it’s just a touch of heat but it’s great for my daughter.
Only lasted a day!
1 out of 5 stars
Thumbs down graphic, would not recommend
Brandys28 - 2 months ago, Verified purchaser
Only used twice and it now the red light just blinks and won’t stop. No longer heats up so I will return it
1 reply from Sunbeam Brand Team team - 2 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is blinking red light and it is not heating up. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Premium King Size Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Fantastic!
5 out of 5 stars
Thumbs up graphic, would recommend
kona - 3 months ago
I never knew heating pads came in king size - but now wouldn't buy anythingn else. Highly recommend.
Barely heats after 2 uses.
1 out of 5 stars
Thumbs down graphic, would not recommend
Heather - 3 months ago
Bought this heating pad from Target and it stopped working after using it twice. Luckily I bought it a week ago so I can still exchange it. Hoping the next one works but if it doesn’t, I’m going to a different brand.
1 reply from Sunbeam Brand Team team - 3 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat, or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds. 2. Verify there is no physical damage to the cord, controller, or heating pad. 3. Verify the connection between the heating pad and the controller is tight. 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use an extension cord. Do not use generators, power converters, or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Premium Machine Washable Integrated Heating Pad has a 5-year limited warranty. If this doesn't resolve your issue, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Great product, does the job.
5 out of 5 stars
PhilTusc - 4 months ago
originally posted on sunbeam.com
Love this very large heating pad. I have back issues and this the best unit we have owned. I do have one question, is the "Warm" setting not as warm as the "Low" setting?
Sunbeam King Heating Pad
1 out of 5 stars
Thumbs down graphic, would not recommend
KNR185 - 4 months ago, Verified purchaser
This would have been a 5 star heating pad, except it stopped working after 3 months! Hey, Sunbeam, lots of people are complaining about this! It’s ridiculous!
1 reply from Sunbeam Brand Team team - 4 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working after 3 months. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Premium King Size Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
stops working after a few months
3 out of 5 stars
olivia - 5 months ago, Verified purchaser
it works great when it works but i’ve gotten this heating pad twice, and both times it’s stopped working after about 6 months
1 reply from Sunbeam Brand Team team - 5 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that both your heating pads stopped working after few months. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Premium King Size Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Stopped working
1 out of 5 stars
Thumbs down graphic, would not recommend
sokeefe - 6 months ago, Verified purchaser
Worked great for only a few months. Then just stopped working. Very frustrating and plan to reach out to company.
1 reply from Sunbeam Brand Team team - 6 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Premium King Size Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Disappointed
2 out of 5 stars
Thumbs down graphic, would not recommend
PaigeL - 6 months ago, Verified purchaser
Started out amazing, but quit working during the third use. (Months apart in use, so past return window.)
1 reply from Sunbeam Brand Team team - 6 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad quit working during the third use. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium Machine Washable Integrated Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Broken Heating pad. Do not buy
3 out of 5 stars
Thumbs down graphic, would not recommend
Danielle - 6 months ago, Verified purchaser
I bought this heating pad on February 7th after discovering I had herniated disc. By May it had stopped working, and the button collapsed into itself
1 reply from Sunbeam Brand Team team - 6 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium Machine Washable Integrated Heating Pad has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Great size
5 out of 5 stars
Thumbs up graphic, would recommend
YoungGma - 7 months ago, Verified purchaser
The size and soft cover was ideal for over my shoulders or lower back. Heats up quickly.
Love
5 out of 5 stars
Thumbs up graphic, would recommend
Dogsarethebest - 7 months ago, Verified purchaser
Love how long this heating pad is! also love the timer so it automatically shuts off in case I forget
heating pad
4 out of 5 stars
Thumbs up graphic, would recommend
sunbeam heat - 7 months ago, Verified purchaser
This is a very nice heating pad. It was a replacement for the one I had like it. This one is nice because of the large size. It heats up well. I like it.
Too Hot For Comfort.
1 out of 5 stars
Thumbs down graphic, would not recommend
Olivia - 7 months ago
When i first used it, I thought I needed to return it because it didn't feel like both sides were warming up, but that all changed after turning it off and back on a few times. To say this heating pad gets hot is an understatement. I can only bear it on the warm setting for about two minutes. I can't imagine anyone being able to tolerate it on the hot setting. Only once has the warm setting actually felt warm.
1 reply from Sunbeam Brand Team team - 7 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is too hot. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your heating pad has a 5-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly so that we can provide you with a better solution. Have a nice day!
Highly do not recommend this particular heating pad
1 out of 5 stars
Thumbs down graphic, would not recommend
Rose - 8 months ago, Verified purchaser
What to use it for the first time and only one quarter heats. Thankfully, I can still return it.
1 reply from Sunbeam Brand Team team - 8 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is not heating up properly. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium King Size Heating Pad has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Poor Quality
1 out of 5 stars
Thumbs down graphic, would not recommend
JenRR - 8 months ago, Verified purchaser
Every sunbeam heating pad I buy breaks faster than the last. This product suddenly stopped working after a few months. One of the lights blinks constantly, but the heating pad will not turn on or off. I've tried unplugging it, leaving it unplugged for awhile, disconnecting and reconnecting the cords, etc. The outlet is not a problem.
1 reply from Sunbeam Brand Team team - 8 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium Machine Washable Integrated Heating Pad has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Back pain relief approved
5 out of 5 stars
Thumbs up graphic, would recommend
Ljones78 - 8 months ago, Verified purchaser
The right size for full coverage.
One level of heat and it's "room temperature."
1 out of 5 stars
Thumbs down graphic, would not recommend
Lilium - 8 months ago, Verified purchaser
Was nice at first, but no longer heats properly. I've only had this heating pad for two months. It warms slightly but does not get anywhere near hot like the first few times I used it. Waste.
1 reply from Sunbeam Brand Team team - 8 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is no longer heating up properly. No worries, we're happy to assist you. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium King Size Heating Pad with Compact Storage has a 5- year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
Quality???
2 out of 5 stars
Thumbs down graphic, would not recommend
Disappointed - 8 months ago, Verified purchaser
I have been using Sunbeam heating pads for years. The last two I have purchased have stopped wrking within months of purchase.Different issues, having to unplug to restat etc. I have loved the quality over the years, but its not the same. I will be trying a new manufacturer this time.
1 reply from Sunbeam Brand Team team - 8 months ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Premium Machine Washable Integrated Heating Pad with Compact Storage has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!