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Pure Enrichment PureRelief Deluxe Heating Pad - 12" x 24" - 2 of 4Pure Enrichment PureRelief Deluxe Heating Pad - 12" x 24" - 3 of 4Pure Enrichment PureRelief Deluxe Heating Pad - 12" x 24" - 4 of 4
Pure Enrichment PureRelief Deluxe Heating Pad - 12" x 24" - 1 of 4

Pure Enrichment PureRelief with 4 Heat Settings and 2hr Auto Shut-off Deluxe Heating Pad - 12" x 24"

91 Questions
$34.99

In Stock

Free & easy returns
Free & easy returns
Return this item by mail or in store within 90 days for a full refund.
Eligible for registries and wish lists
Save 5% every day
With Target Circle™ Card (restrictions apply)

At a glance

About this item

Highlights

  • THERAPEUTIC 12” X 24” HEATING PAD: Provides targeted heat therapy for the lower back, shoulders, legs and other large muscle groups
  • SUPER SOFT MICROPLUSH FOR MAXIMUM COMFORT: Gentle, machine-washable fabric feels soft and comforting on bare skin
  • InstaHeat™ TECHNOLOGY: Enjoy a rapidly heating pad with an ergonomic LED controller featuring 4 heat settings from warm to high based on your comfort level
  • USE MOIST OR DRY: Moist heat therapy option provides deeper penetration for more effective muscle relief
  • WHAT YOU GET: Electric heating pad with controller and Pure Enrichment’s guaranteed 5-Year Manufacturer’s Warranty. Our customer support team provides daily quality service and peace of mind to millions worldwide all from a brand you can trust.

Description

Relax and unwind with the PureRelief® Deluxe Heating Pad from Pure Enrichment®. This electric pad provides a natural alternative to pain relief with therapeutic heat. Easily treat life’s common discomforts, like cramps, back aches and sore muscles with this soft and durable pad. Choose from 4 fast heating temperatures providing comfort to your lap, back, chest, or shoulders. Help reduce stress, soothe anxiety, and enhance relaxation in any setting with this pad at home, school, or work.

4 InstaHeat™ Settings: Choose the level of warmth that works best for you with settings that range from 110℉ to 140℉.

Ultra-Soft Microplush: For an added aesthetic finish the beautiful rain blue color makes this high-quality fabric pleasing to look at and touch

Automatic Shut-Off: Convenient 2 hour shut-off conserves energy and ensures your pad never overheats

Extra-Long Cord: A 9 ft cord makes using this pad on your bed, couch, or favorite chair a breeze

Machine-Washable: Keep your pad looking as new as the day you purchased it by machine washing when needed

Power Source: AC 120 V, 60 Hz, and 75W
Number of Pieces: 1
Dimensions (Overall): 24 Inches (L), 1 Inches (H) x 12 Inches (W)
Weight: 1.31 Pounds
Textile Material: 100% Microplush
Cable/Cord Length: 9 Feet
Includes: Instruction Manual, Blanket
Number of Heat Settings: 4
Material: Polyester
Features: Moist Heat, Detachable Controller, Portable, Automatic Shut-Off, Heated
Power Source: Electric
Care & Cleaning: Hand Wash, Machine Wash
Warranty: 5 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 76550890
UPC: 817387020800
Item Number (DPCI): 245-07-1212
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 11.74 inches length x 7.72 inches width x 3.15 inches height
Estimated ship weight: 1.43 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: I bought my heating pad a year ago. Now, the light blinks, I can't change the settings, and it no longer gets warm. Is this fixable, and if so, how?

submitted by Lilly Jean - 2 years ago

  • A: Hi there! Wondering if any of the previous contributors to this question thread reached out to the Pure Enrichment support team / if yes, did they fix or replace the malfunctioning product?

    submitted byKM - 1 year ago

  • A: I have exactly the same issue. Please let me knowwhat customer support says to fix it, thanks!

    submitted byKay - 8 months ago

  • A: Hi Lilly, Thank you for purchasing our PureRelief Deluxe Heating Pad and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email, we are here to help! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: can you feel the heating coils

submitted by David - 3 years ago

  • A: Hi David, Thank you for your question! The PureRelief Deluxe Heating Pad is made with the softest microplush fibers. The heating coils should not be felt. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 3 years ago
    Brand expert

  • A: No. This heating pad is awesome. It's soft.

    submitted byChelle - 2 years ago

Q: Many of these reviews say this pad has 6 settings, and a digital temp control. The description and pictures above say 4 settings and is not a digital controller. Which is it?

submitted by JoAnna - 6 years ago

  • A: Hi JoAnna, Thank you for your question! The PureRelief Deluxe Gray Heating Pad offers 4 heating settings and the controller is not digital. We do offer another Pure Enrichment Heating Pad that offers 6 heating settings and a digital controller, which may be the reason of confusion. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment Support - 6 years ago
    Brand expert

  • A: There is a digital temp control and there are 6 settings.

    submitted bystpauley - 6 years ago

Q: Does this heating pad turn off automatically after a set period of time?

submitted by DeeDee - 6 years ago

  • A: Hi DeeDee, Thank you for your question! The PureRelief Deluxe Gray Heating Pad offers a 2-hour automatic shut-off safety feature. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byBentgo - 6 years ago

  • A: Hi DeeDee, Thank you for your question! The PureRelief Deluxe Gray Heating Pad offers a 2-hour automatic shut-off safety feature. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment Support - 6 years ago
    Brand expert

Q: Is it safe to sleep on top of it?

submitted by Kimbee - 7 years ago

  • A: Hi Kimbee, We do not recommend laying on your heating pad, as it can potentially damage the unit or cause it to overheat. However, you may lay on the heating pad at your discretion. Many of our customers use the heating pad on their backs without any problems.

    submitted byBentgo - 7 years ago

  • A: Hi Kimbee, Thank you for your question! We do not recommend laying on your heating pad, as it can potentially damage the unit or cause it to overheat. However, you may lay on the heating pad at your discretion. Many of our customers use the heating pad on their backs without any problems. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: Does it have automatic shut off

submitted by Karen - 7 years ago

  • A: Hi Karen, The PureRelief Deluxe Heating Pad offers a 2-hour auto shut-off that conserves energy and prevents burns caused by excessive heating.

    submitted byBentgo - 7 years ago

  • A: Hi Karen, Thank you for your question! The PureRelief Deluxe Heating Pad offers a 2-hour auto shut-off that conserves energy and prevents burns caused by excessive heating. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: When I Googled Infra Red Heating Pad, this item came up, however, I do not see any specific reference to IFR in the print info., nor on the actual item. Is it Infra Red ?

submitted by Joy - 7 years ago

  • A: Hi Joy, The PureRelief Deluxe Heating Pad is not infrared.

    submitted byBentgo - 7 years ago

  • A: Hi Joy, Thank you for your question! The PureRelief Deluxe Heating Pad is not infrared. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: Some extra large heating pads come with instructions that say not to lie on the pad.---that it's not safe to. Is this particular pad safe to lie on ACCORDING to manufacturer's directions?

submitted by Heather - 7 years ago

  • A: Hi Heather, We do not recommend laying on your heating pad as it can potentially damage the unit or cause it to overheat. However, you may lay on the heating pad at your discretion. Many of our customers use the heating pad on their backs without any problems.

    submitted byBentgo - 7 years ago

  • A: Hi Heather, Thank you for your question! We do not recommend laying on your heating pad as it can potentially damage the unit or cause it to overheat. However, you may lay on the heating pad at your discretion. Many of our customers use the heating pad on their backs without any problems. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: Can I buy the warranty after purchasing?

submitted by Sim - 7 years ago

  • A: Hi Sim, The PureRelief Deluxe Heating Pad offers a 5-year warranty from the date of purchase.

    submitted byBentgo - 7 years ago

  • A: Hi Sim, Thank you for your question! The PureRelief Deluxe Heating Pad offers a 5-year warranty from the date of purchase. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support

    submitted byPure Enrichment - 2 years ago
    Brand expert

Q: Is this good for labor?

submitted by Newmommy - 13 days ago

  • A: Hi Newmommy, Thank you for reaching out! For questions about whether the PureRelief Deluxe Heating Pad is appropriate to use during labor, we recommend consulting with your doctor or another qualified medical professional. They can provide guidance based on your individual circumstances. If you have any other product-related questions, please feel free to contact us directly at help@pureenrichment.com or 657-275-3737. We’re happy to help! Thank you, Jessica Pure Enrichment Customer Support

    submitted byPure Enrichment - 12 days ago
    Brand expert
See all questions (91)

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4.3 out of 5 stars with 3518 reviews
quality: 3.51 out of 5
value: 3.48 out of 5
52% would recommend
751 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
4 September, 2026

(no review title)

Warm at best. Very disappointing.
1 reply from Pure Enrichment team - 10 days ago
Hi Bridget, Thank you for sharing your feedback with us. We are so sorry to hear that your PureRelief Deluxe Heating Pad isn't reaching the warm, soothing temperature you expected, we know how disappointing that can be when you're looking for relief! We want to ensure your unit is functioning properly and help make this right. Please reach out to our customer support team directly by phone at 657-275-3738 or by email at support@pureenrichment.com so we can troubleshoot or assist you with a replacement. Thank you, Jessica Pure Enrichment Support
Bridget
quality: 2 out of 5
value: 1 out of 5
Did you find this review helpful?
2 out of 5 stars
3 September, 2026Verified purchase

Stopped working correctly

It is a good size and worked really well for a week. Then I noticed that the high setting felt more like the warm setting. It’s a shame because this would have been a good heating pad if it continued working properly.
1 reply from Pure Enrichment team - 15 days ago
Hi, Thank you for your feedback and we completely understand how disappointing this is, especially since it was working so well for you initially. We would love the opportunity to make this right for you. Please reach out to our support team directly at 657-275-3737 or help@pureenrichment.com so we can help you get a working replacement as quickly as possible. Jessica Pure Enrichment Support
Nope
quality: 2 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
26 August, 2026

Lousy product

The heat was very try mild and it did not provide any comfort on my back pain.
1 reply from Pure Enrichment team - 20 days ago
Hello Sharon, We’re sorry to hear your PureRelief Deluxe Heating Pad wasn’t as comfortable or effective as you expected. We understand how important it is for a heating pad to provide the right level of warmth and comfort. We’d like to make sure your concerns are properly addressed. Please reach out to our Support Team at help@pureenrichment.com or 657-275-3737 with your order information, and we’ll be happy to look into this with you. Thank you for bringing this to our attention and for giving us the chance to make things right. Thank you, Jessica Pure Enrichment Customer Support
sharon
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?
2 out of 5 stars
Thumbs down graphic, would not recommend
20 August, 2026

(no review title)

Stopped working after less than a year. I used the instructions I found online how to reset it but the reset only worked for a few minutes, then went back to blinking on high. I contacted customer service and they asked if I had “bent” the pad, which I do roll it up loosely to store it, and they said not to do that. So I’m assuming I stored it wrong based on that conversation, and I caused it to break. They said they would replace with a receipt but I didn’t have it and used cash, so I wouldn’t purchase this brand again. I’ll go back to sunbeam since that’s what I had before this and lost it. The price was fair, but I always accidentally turned this off while I was moving around and I don’t like how quick it would shut off while I was laying on the couch all day with endo cramps. If you have normal period cramps and save your receipts, this would be great for you.
1 reply from Pure Enrichment team - 26 days ago
Hello, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
Screen Name Needed
quality: 2 out of 5
value: 4 out of 5
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
19 August, 2026Verified purchase

Stopped working

Stopped working after 6 months.
1 reply from Pure Enrichment team - 28 days ago
Hello Kay, Thank you for taking the time to share your feedback. We’re sorry to hear that your PureRelief Deluxe Heating Pad is no longer working as expected. We understand how frustrating this can be and would be happy to help. Our products are backed by a warranty, and our team can assist with troubleshooting or help determine the best solution, including a replacement if applicable. Please contact us at help@pureenrichment.com or 657-275-3737. Having your order information available will help us assist you more quickly. Thank you again for bringing this to our attention. We appreciate the opportunity to make this right and look forward to helping. Thank you, Jessica Pure Enrichment Customer Support
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?
4 out of 5 stars
Thumbs up graphic, would recommend
11 August, 2026Verified purchase

Pretty good

I do really like this heating pad. It works great however I will say I think after about 30 minutes or so of using it it starts to really cool down and you have to unplug it and turn it back on for it to start getting hot again.
Jojo
quality: 4 out of 5
value: 4 out of 5
1 guest found this review helpful. Did you?
1 out of 5 stars
11 August, 2026
originally posted on Pure Enrichment
Image

Dissatisfied Customer

I made an error in ordering the XL vs the XXL and was told Pure Enrichment doesn't do exchanges
1 reply from Customer Service team - 1 month ago
Hello Mary, Thank you for your feedback regarding your PureRelief XL – King Size Heating Pad. We understand that mistakes can happen when placing an order, and we appreciate you letting us know. Pure Enrichment products are backed by our warranty, and we’d be happy to review your experience and assist with a replacement, tips, or guidance on getting the best use from your product. Please contact our support team at help@pureenrichment.com or 657-275-3737 with your order details, and we’ll be happy to take a look. Thanks again for reaching out. We appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Support
Mary K
Did you find this review helpful?
5 out of 5 stars
9 August, 2026

(no review title)

Very affective, good quality and very soft.
Did you find this review helpful?
1 out of 5 stars
Thumbs down graphic, would not recommend
5 August, 2026Verified purchase

Nice while it lasted

It was nice while it lasted, I’ve gone through three of these things. Not anymore. They last a few months then stop working all together it’s not worth the price and by the time they stop working the return date has expired.
1 reply from Pure Enrichment team - 1 month ago
Hello SassySage, We appreciate you taking a moment to let us know about your experience with the Pure Enrichment PureRelief Deluxe Heating Pad. We’re sorry to hear that you’ve experienced repeated issues with the heating pad stopping after only a few months of use. We want every customer to enjoy their items, and we’d love the opportunity to help make this right. We’d be glad to look into this with you and find the best way to assist. Pure Enrichment products are backed by our warranty, and our support team can help with the replacement process and share any helpful troubleshooting or care recommendations. Whenever you’re ready, please reach out to us at help@pureenrichment.com or 657-275-3737. If you have your order information available, that will help us assist you more efficiently. Thank you again for sharing your experience with us, and we hope to have the chance to turn this experience around for you. Sincerely, Jessica Pure Enrichment Customer Support
SassySage
quality: 1 out of 5
value: 1 out of 5
3 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
3 August, 2026Verified purchase

Stops working so frustating

Why do they stop working? I spend so much money. Repurchasing and it sucks
1 reply from Pure Enrichment team - 2 months ago
Hello, Thank you for taking the time to share your feedback. We're sorry to hear that your Pure Enrichment PureRelief Deluxe Heating Pad is no longer working as expected. We understand how frustrating that can be, and we'd love the opportunity to help. Pure Enrichment products are backed by our warranty, and our team is happy to assist with a replacement, as well as provide any troubleshooting tips or guidance to help ensure you're getting the best experience with your product. Please contact us directly at help@pureenrichment.com or 657-275-3737. Having your order information handy will allow us to assist you quickly. Thank you again for bringing this to our attention. We truly appreciate the opportunity to make this right and look forward to helping you. Thank you, Jessica Pure Enrichment Customer Support
2021 is my year
quality: 1 out of 5
value: 1 out of 5
4 guests found this review helpful. Did you?
5 out of 5 stars
31 July, 2026
originally posted on Pure Enrichment
Image

Love these heating pads!

Heat options, good size, soft, and a long cord. What more could you ask for?! These heating pads have made me loyal customer.
Casey K
Did you find this review helpful?
1 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2026

Doesnt get hot

Doesn't get hot! It'll get lukewarm at best? But usually it's just slightly warm, nowhere near hot. Maybe this is enough if you have just soreness somewhere? But if you have IBS, period cramps, or other GI upset; just avoid this. It's no where near helpful for issues like those. Sucks that I bought this before traveling, now I'll have to buy a second one since this is no where satisfactory.
1 reply from Pure Enrichment team - 2 months ago
Hello Ava, Thank you for taking the time to share your feedback. We're sorry to hear that your Pure Enrichment PureRelief Deluxe Heating Pad did not provide the level of warmth you were expecting, especially since you purchased it for your travels and to help with your discomfort. We understand how disappointing that must have been. Our heating pad is designed with heat settings that range from 110°F to 140°F. If your unit is not reaching the expected temperature, please reach out to us directly at help@pureenrichment.com or 657-275-3737. Having your order information handy will help us get this resolved quickly. Our products are backed by our warranty, and we'd be happy to help with a replacement or provide guidance on next steps. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Thank you for bringing this to our attention, Ava. We appreciate the opportunity to make it right. Sincerely, Jessica Pure Enrichment Customer Support
quality: 1 out of 5
value: 1 out of 5
6 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2026Verified purchase

Not good. Might return

Does NOT! get hot enough. the high setting on this heating pad barley gets hot. I need a heating pad for period cramps and spent over 30 BUCKS on this only to be disappointed. Also this heating pad isn't long at all like the box said.
1 reply from Pure Enrichment team - 2 months ago
Hi Bree, Thank you for taking the time to share your feedback about your PureRelief Deluxe Heating Pad. We're sorry to hear it didn't meet your expectations. We understand how disappointing it can be when the heat level isn't sufficient for the relief you need and when the size differs from what you expected. Pure Enrichment products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us directly at help@pureenrichment.com or 657-275-3737. Having your order details available will help us assist you as quickly as possible. Thank you again for bringing your concerns to our attention. We appreciate the opportunity to assist you and help improve your experience. Thank you, Jessica Pure Enrichment Customer Support
quality: 3 out of 5
value: 2 out of 5
2 guests found this review helpful. Did you?
5 out of 5 stars
Thumbs up graphic, would recommend
3 July, 2026Verified purchase

(no review title)

This has been by far my best target purchase!!!!
river
quality: 5 out of 5
value: 5 out of 5
Did you find this review helpful?
4 out of 5 stars
Thumbs up graphic, would recommend
29 June, 2026

(no review title)

I’ve had mine since 2019, it still going strong but I am worried to see that they are not as durable anymore.
quality: 4 out of 5
value: 3 out of 5
1 guest found this review helpful. Did you?
5 out of 5 stars
Thumbs up graphic, would recommend
11 June, 2026

(no review title)

Great heating pad. It gets very hot on the highest setting which can be good for a short period of time. The lower settings are just right for when I have cramps or my back is sore! It’s never given me any issues and I’ve had it for a while now. Really love having it.
annnnnnne
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?
1 out of 5 stars
9 June, 2026
originally posted on Pure Enrichment
Image

Great features, but not durable

The first one I bought stopped working after a couple of months so I’m on my second one! Now this one has stopped working! I’m so frustrated! I really love the size and softness of this heating pad, but it is not very durable. I do not recommend this heating pad. 😕
1 reply from Customer Service team - 3 months ago
Hi Dee, We’re sorry to hear that your PureRelief Deluxe has stopped working. This can indicate a connection issue within the pad, sometimes caused by pressure or bending while the pad is still warm. We’d be happy to help troubleshoot or find a solution. Please reach out to us at help@pureenrichment.com or 657-275-3737 so we can assist. Thank you, Jessica Pure Enrichment Customer Support
Dee H
3 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
1 June, 2026Verified purchase

Stopped working after five months

I’ve had this for five months and it has stopped working. It will heat for about 30 seconds and then shut off.
1 reply from Pure Enrichment team - 4 months ago
Hi Molly, Thank you for sharing your experience with your PureRelief Deluxe. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer Support
Molly
quality: 1 out of 5
value: 1 out of 5
4 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
28 May, 2026Verified purchase

(no review title)

When I bought it, it got warm enough. Now, after a month, it barely get warm even on high setting .
1 reply from Pure Enrichment team - 4 months ago
Hi, Thank you for your review. We’re sorry your experience with your PureRelief Deluxe heating wasn’t what you hoped for; we always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support
not good
quality: 1 out of 5
value: 1 out of 5
6 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
22 May, 2026Verified purchase

highest setting is barely warm

hd this thing almost a month now and even on thehighest setting it barely gets warm
1 reply from Pure Enrichment team - 4 months ago
Hi Calvin, Thank you for your review. We’re sorry your experience with your Pure Relief Deluxe wasn’t what you hoped for. We always want our customers to enjoy every item they purchase. Pure Enrichment products are backed by our warranty, and we’re happy to help with a replacement, tips, or guidance to get the best use from your product. Your feedback also helps us continue improving. Please contact us directly at help@pureenrichment.com or 657-275-3737, and having your order information handy will allow us to assist you quickly. Thanks again for letting us know, we appreciate the opportunity to make things right. Thank you, Jessica Pure Enrichment Customer Support
Calvin
quality: 2 out of 5
value: 2 out of 5
5 guests found this review helpful. Did you?

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