$34.99
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4.3 out of 5 stars with 3402 reviews
quality: 3.58 out of 5
value: 3.54 out of 5
53% would recommend
716 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
3 February, 2026Verified purchase
(no review title)
This broke after just a few months, the controller separated from the wire. Disappointed
1 reply from Pure Enrichment team - 7 days ago
Hi Patrice, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
3 February, 2026Verified purchase
only lasted 1 year
I've used this in and off quite a bit since 10/2024. In January, the heating lead stopped working. the light just flashes when I turn it on and it no money gets warm.
1 reply from Pure Enrichment team - 7 days ago
Hi Jessimaka, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
Thumbs up graphic, would recommend
31 January, 2026Verified purchase
Love love love
Perfect in every way. And only have to use the first 2 settings.
5 out of 5 stars
Thumbs down graphic, would not recommend
31 January, 2026
(no review title)
excellent service!!
1 out of 5 stars
Thumbs down graphic, would not recommend
29 January, 2026
Does Not Heat Up Enough Even On High Setting
Just bought this today but will be returning. At first, it was significantly warm on high heat and I was happy with it. Then, the second time I used it today it barely got warm even at high heat. I came to read the reviews and found out many people have had the same issue.
1 reply from Pure Enrichment team - 12 days ago
Hi Claire, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad not heating up enough and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2026Verified purchase
heartbreaker
Loved this heating pad, was just the right temp at the lowest setting and stayed warm consistently. I had read a lot of reviews that said this heating pad stopped working after washing so I just thought 'don't wash it' but just outside the 90 return window (4 months) it has stored working properly. It'll turn on for about 5 minutes then start flashing the red light and won't turn off or on again unless I unplug it, then it does the same cycle.
1 reply from Pure Enrichment team - 15 days ago
Hi Samantha, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5 year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
24 January, 2026Verified purchase
terabble
was broken when i got it and did not work, it felt used, and it was dirty
1 reply from Pure Enrichment team - 16 days ago
Hi Camille, We sincerely apologize for the experience you had with your PureRelief Deluxe Heating Pad. Receiving the item in the condition that you reported is not the standard we uphold. We’d like to make this right for you. Please reach out to us at 1-657-275-3737 or help@pureenrichment.com, and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
21 January, 2026
originally posted on Pure Enrichment
Long wear
This my second heating pad. The first one lasted more than 10 years even though I used it every night.
5 out of 5 stars
19 January, 2026
originally posted on Pure Enrichment
Super long lasting
I bought this heating pad in 2020 and it still works perfectly every time I pull it out from my closet 6 years later. I use it for cramps, for working at my desk in the winter, for warming up the bed. I love it so much. Never had the blinking light issue yet. And if it does break, I'll problaby just get the same one again. It's that good.
2 out of 5 stars
Thumbs down graphic, would not recommend
18 January, 2026Verified purchase
Nice features but erratic heat
At first I liked several things about this heating pad: It's a good size for wrapping around your lower back, it's soft, and it has enough cord length. For the first two weeks or so, I kept it on the lowest setting (out of four); after that, though, I noticed that it wouldn't stay as warm as it had, so I increased the heat to the next setting. That was good for a few minutes but then it got too hot, so I went back to the lowest setting; then it wasn't warm enough, so I went back up to the next setting, but it soon got too hot again. Repeat many times. This routine continued for the next week and a half or so and got very old, because I just wanted the heating pad to be at a nice, consistent, warm heat, and that wasn't happening. I don't know how anyone would be able to stand the highest two heat settings, because just going up one from the lowest was always too hot after a few minutes. Maybe I got a lemon, but I wasn't in the mood to try again, so I returned it. After reading about several other heating pads, though, I'm seeing that they all have problems eventually, so that may just be something we have to put up with in this day and age. I had an old heating pad years ago that lasted for decades and heated consistently—not sure that's possible anymore, unfortunately.
1 reply from Pure Enrichment team - 23 days ago
Hi K, Thank you for your honest feedback! We’re sorry to hear about your experience with your PureRelief Deluxe Heating Pad and any inconvenience it caused. We’d love the opportunity to learn more about your experience—please feel free to reach out to us at 1-657-275-3737 or help@pureenrichment.com. We look forward to assisting you! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
18 January, 2026
originally posted on Pure Enrichment
My heating pad does not warm up
I just got one and it doesn't warm up. I am disappointed.
1 reply from Customer Service team - 23 days ago
Hi Shan, Thank you for sharing your feedback. We’re sorry to hear that your PureRelief XL Heating Pad isn’t warming up as expected. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or by email at help@pureenrichment.com so we can troubleshoot the problems you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2026
Heat Output is AWFUL
Very disappointing. Hardly heats up.
1 reply from Pure Enrichment team - 23 days ago
Hi CC, Thank you for sharing your feedback. We’re sorry to hear that your unit isn’t warming up as expected. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or by email at help@pureenrichment.com so we can troubleshoot the problems you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
17 January, 2026Verified purchase
Low Heat Setting
The heat setting of this product is low. The high setting feels like it is on low in comparison to that of other brands. Disappointing, I will be returning and not purchasing this brand in the future.
1 reply from Pure Enrichment team - 23 days ago
Hi fashion mom! Thank you for sharing your feedback. We’re sorry to hear that the heat level didn’t meet your expectations. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or by email at help@pureenrichment.com so we can troubleshoot the problems you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
17 January, 2026Verified purchase
(no review title)
😍😍😍😍😍😍
5 out of 5 stars
Thumbs up graphic, would recommend
15 January, 2026
Absolutely
Just buy it. It gets warm soooo fast. I know my cat will be fighting me for it for her naps lol
1 out of 5 stars
14 January, 2026
originally posted on Pure Enrichment
Shuts Down, Display letter F on Screen
Less than 6 month using occasionally and Today 01/13/2026, STOPPED WORKING, and screen had letter F. I unplugged it, after 15 minutes, it turned back-on. Few minutes later SHUTS-OFF ans displays letter F.
1 reply from Customer Service team - 27 days ago
Hi Jose, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRelief XL – King Size Heating Pad. The blinking "F" may indicate a connection error caused by damage in the heating coils. Rest assured, this heating pad is backed by Pure Enrichment’s industry-leading 5-Year Warranty, and we’re committed to ensuring your satisfaction. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you further and resolve this issue as quickly as possible. We look forward to hearing from you and making this right! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
10 January, 2026
originally posted on Pure Enrichment
SO much better than the rest, with a warranty!
When I say that I ALWAYS use my heating pad, I don't mean for a couple of hours every day. I mean every minute that I'm home sitting or lying down (and when I'm not, I'm missing it!). With this amount of use, it lasted almost three years. Since I registered for the warranty, I tried emailing them a few times, for about a month (in case they were swamped since it was initially around Black Friday). I wasn't getting an answer, and, one day, included my phone number, too. I almost immediately got a call that their replies kept being returned and weren't reaching me! I'm not sure what happened, but that just goes to show how far they back their warranty! After switching to a different email address, a new one was on the way... On Christmas Eve! Since I sent the pictures later in the day on the 23rd, I assumed I'd hear back on the 26th or 27th. Nope! Scott A at Pure Enrichment, the one who called me got back to me that morning letting me know that my new one was on the way already! I had tried two of the "Sun" brand in the meantime, and they didn't get hot AT ALL! Neither of them! Needless to say, I'm a customer for life!
2 out of 5 stars
9 January, 2026Verified purchase
Not quite ready for primetime
Great idea for so many settings and auto turn off. Unfortunately, didn’t heat up much, will be returning. Soft cover wonderful.
1 reply from Pure Enrichment team - 1 month ago
Hi S, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your Pure Enrichment PureRelief Deluxe Heating Pad not heating up enough and our customer service team will be happy to further address this. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
Thumbs up graphic, would recommend
8 January, 2026
(no review title)
Great Service
4 out of 5 stars
1 January, 2026
originally posted on Pure Enrichment
Works great for a while
Worked great but started to flash “F” after a few months