Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface
$369.99 sale price when purchased online
$699.99 list price
Target Online store #3991
About this item
Highlights
- First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
- With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris delivering 30% better carpet cleaning*(*vs. RV2610WD single pass tested on level loop sand).
- CleanEdge Detect uses blasts of air and corner recognition to remove debris from edges and corners pulling the debris into the cleaning path for 50% better edge cleaning*–reaching where others can’t (*vs RV2610WD with CleanEdge turned off).
- True HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns) in the base.
- Bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags.
- Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6). Safe for use on all sealed hard floors including wood, tile, and laminate.
- Self-Cleaning Brushroll digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- With powerful suction, sonic mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.
- With Recharge & Resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off.
Description
The Shark Matrix™ Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping™ for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean® app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
Dimensions (Overall): 1 Inches (H) x 1 Inches (W) x 1 Inches (D)
Weight: 1 Pounds
Features: Cordless, Pet Hair Pick-Up
Capacity (Volume): 10 Quart
Run Time: 100 Minutes
Includes: Charging Base, Cleaning Pads, Cleaning Solution
Wattage Required: 1000 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 10 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hard Floor, Hardwood
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 86794821
UPC: 622356591317
Item Number (DPCI): 329-00-6071
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 15.25 inches length x 11 inches width x 20 inches height
Estimated ship weight: 24 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: How do you get it to vacuum only? Mopping is nice but not every time. There is no option for me to do one or the other, the water resevoir is empty but vac won't even entertain working while empty.
submitted by LD - 9 months ago
A: This is confusing. The water reservoir is part of the robot dust bin. How would you take off just the Reservoir?
submitted byKM - 7 months agoA: I am trying to figure out the same thing- the AV2610WA (Amazon verson) vs RV2610WA (retail version) seems to have a difference in the dustbin and there is no support or for the Amazon version.
submitted byJen - 3 months agoA: To use this without the mop option, remove the reservoir from the robot.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
Q: Will it run on 5 GHz internet modem?
submitted by Jane - 2 years ago
A: We would like to let you know that shark robots require a 2.4 GHz network to complete the connection process, it will not connect to a 5GHz.
submitted byShark Support Team - 2 years agoBrand expert
Q: Does the mop use steam to disinfect?
submitted by Reb - 10 days ago
A: The Shark Matrix Plus 2-in-1 uses sonic mopping, not steam. It vibrates a damp microfiber pad to scrub and lift soils—it does not heat water to produce steam and therefore doesn’t disinfect via high-temperature vapor.
submitted bySharkNinja Product Expert - 7 days agoBrand expert
Q: Can it be used without a smartphone?
submitted by liz - 14 days ago
A: Yes, the vacuum can be used without a smartphone. While the app allows for advanced features like mapping and customization, the unit can be manually started using the onboard Clean button, and it will clean in Matrix mode by default. For full functionality, including mopping and customizing settings, the app is recommended but not strictly required.
submitted bySharkNinja Product Expert - 14 days agoBrand expert
Q: Does it vacuum all types of carpers including shag carpet
submitted by Dee Cee - 2 months ago
A: The Matrix can clean most carpets with a precise matrix grid, taking multiple passes over dirt and debris and delivering 30% better carpet cleaning.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Are the pads self cleaning ?
submitted by sammy - 2 months ago
A: No, the pads are not self-cleaning. They need to be removed and washed according to the care instructions.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Can you map out what rooms you want it to clean
submitted by Dmilos - 3 months ago
A: Yes, when you create the map, you can add the rooms you want to have cleaned.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Can you have it clean and mop the hardwood floors and at the same time just vaccuum the area rugs with no water?
submitted by KM - 7 months ago
A: Yes, it vacuums and mops at the same time. You can also set up the carpet zones on the app so it avoids them while mopping.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: Will it only mop floors and not the scatter rugs on them?
submitted by Bill - 7 months ago
A: This unit will be compatible with any type of flooring.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: By chance, will it avoid pet poop? Is there any guarantee if there’s a mishap?
submitted by Yorkiedog - 7 months ago
A: The unit will not avoid pet poop. If the unit sucks that substance it will make a damage and the warranty will no be valid.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
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Guests are saying
The product has received mixed feedback from guests, highlighting both its innovative features and significant drawbacks. Many appreciate its cleaning capabilities, especially the vacuuming and mopping functions, as well as the self-emptying feature. However, concerns about reliability, app functionality, and navigation issues have been frequently mentioned. Guests have experienced problems with the robot getting stuck, failing to detect obstacles, and the app being glitchy, which detracts from the overall experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 809 reviews
33% would recommend
39 recommendations
There are better options.
2 out of 5 stars
Thumbs down graphic, would not recommend
Stace - 9 days ago, Verified purchaser
Works for the most part. Small water tank, so it’s not suitable for my larger downstairs without refilling numerous times. I have to clean it pretty thoroughly after each use or it gets a funky smell. That’s probably because of the dog hair though. The mapping technology worked very well. I do like how I can set it to clean only certain rooms. It seems to get stuck often. Overall, I wouldn’t recommend this. There are probably better options at affordable prices.
1 reply from SharkNinja Product Expert team - 6 days ago
Hello Stace, Thank you for taking the time to leave a review. We truly apologize for your dissatisfaction with the water tank of your Matrix Plus, and we understand that you have to maintain the robot after every use to avoid any unpleasant odors. Rest assured, we will definitely pass along your feedback to the appropriate teams for their consideration in future products. Kind regards, Shark Clean
Used product
1 out of 5 stars
Angry customer - 10 days ago
I purchased this item unboxed the first one it was used and missing parts. I returned it to the store to exchange it the second one used and dirty how does a store not go through its returned products and make sure they are clean or return them to the manufacturer.
1 reply from SharkNinja Product Expert team - 7 days ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop. We're very sorry to hear that both units you received appeared used and incomplete. We completely understand how frustrating and disappointing this must have been. While retailers handle product fulfillment and returns, your feedback is incredibly important to us and will be shared with our retail partners. If you need any assistance verifying that your unit is complete and functioning as intended, or if you require support with setup, please contact our Robot Support Team at 1-888-228-5531. Kind regards, Shark Clean
Eh
2 out of 5 stars
Zoey - 15 days ago
originally posted on sharkninja.com
Bought this item about a month ago. Kind of regret it because when you select certain rooms the robot will still clean areas not selected which can be a problem when there’s objects not meant to be suctioned in those spots. It has frequent errors, dust bin doesn’t empty fully, and just overall the battery life-suction ratio makes this item not worth it to me.
1 reply from SharkNinja team - 14 days ago
Hello Zoey, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the mapping feature for your Shark Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
(no review title)
2 out of 5 stars
Sally - 15 days ago
originally posted on sharkninja.com
Battery doesn't last I was really expecting more from this product.
1 reply from SharkNinja team - 14 days ago
Hello Sally, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Do not get one
1 out of 5 stars
Thumbs down graphic, would not recommend
Jbl5review - 18 days ago, Verified purchaser
Mine completely died after 1 year and when it was “working” there were multiple issues with it getting stuck, not being able to charge, just not worth the hassle
1 reply from SharkNinja Product Expert team - 15 days ago
Hello, Thank you for taking the time to leave a review. We're very sorry to hear that your unit was getting stuck and died after a year. We will absolutely share your feedback with the relevant teams for consideration on future products. Could you please give our team a call at 1 800 668 9600? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Godsend!!
5 out of 5 stars
Thumbs up graphic, would recommend
Julie R - 20 days ago, Verified purchaser
Man do I love my Shark robot vacuums on both floors of our house! It’s helped keep the floors cleaner than ever and I love that it mops at the same time! Best robot invention ever!
worst ever
1 out of 5 stars
chummy - 21 days ago
originally posted on sharkninja.com
Have the regular matrix and love it. This 2 in 1 not so much! Was three times the money and not worth it. Called and they sent me a replacement. It is worse than the first one. Just want a nother without the mopping
1 reply from SharkNinja team - 19 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Unhappy
1 out of 5 stars
Thumbs down graphic, would not recommend
Not satisfied - 25 days ago, Verified purchaser
It has a lot of errors. And it gets stuck a lot. App for the unit is basic. Its to expensive for it not to work properly.
1 reply from SharkNinja Product Expert team - 22 days ago
Hello, Thank you for taking the time to leave a review. Based on the performance you’ve described, it sounds like there’s a chance the Matrix may not be working as it should. Could you please give our team a call at 1-888-228-5531? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
(no review title)
3 out of 5 stars
brian26 - 1 month ago
originally posted on sharkninja.com
Vacuum robot do fine job, but it need more vacuum power. Mop is worst and I had do finish mopping.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the mopping feature of your Shark Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Randomly stopped working. Can’t turn back on.
2 out of 5 stars
BummedOut - 1 month ago
originally posted on sharkninja.com
Really wanted to love this robot vacuum. Worked pretty well for the most part and the self emptying aspect of it was a game changer. However, we just crossed the one year threshold and it suddenly stopped working. The “low battery” lights will not stop flashing and the robot no longer turns on. We maybe used it once a week so I would’ve expected this to last much longer. I know technology nowadays doesn’t last as long but our old Roomba brand robot vacuum lasted us about 4 years. Will be going back after this experience and pay the higher price tag.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
Pretty awesome
4 out of 5 stars
Ap1313 - 1 month ago
originally posted on sharkninja.com
Bought this robot in November and had issues with it. Under shark's warranty they gave me a whole new unit, so far so good, hopefully this one lasts.
Poor features
1 out of 5 stars
Tara - 1 month ago
originally posted on sharkninja.com
Not at all happy with it .. retuned 3 times for the same defective issue . Would not recommend this at all Have a few shark products in my home but I will never purchase another one again
1 reply from SharkNinja team - 1 month ago
Hello Tara, Thank you for taking the time to leave a review. We're so sorry to hear of the troubles you've faced with your Shark Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Great product!
5 out of 5 stars
Sharklover - 1 month ago
originally posted on sharkninja.com
I bought this a few weeks ago and now I can’t live without it. I have two indoor dogs who constantly shed, and the vacuum does AMAZING! If you have pets, I recommend the base as my vacuum empties itself at least once every session.
Waste of money
1 out of 5 stars
Walle - 2 months ago
originally posted on sharkninja.com
This product refuses to clean individual rooms, it leaks, it won’t connect to the dock when done cleaning then it dies. We have remapped the house, factory reset the machine, and disconnected and reconnected it the app. It still has the same issues. When it decides to work it works well, but that’s rarely.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear of the troubles you're facing with your Robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
See above
4 out of 5 stars
Thumbs up graphic, would recommend
WBMN - 2 months ago, Verified purchaser
It works extremely well. Hard to setup. Had to call tech support. They did an update and then it went well. They don't tell you ot takes awhile for the robot to respond when setting up maps. Up to 45 minutes which is important to understand. Works very well now.
Redesign mop plate
3 out of 5 stars
Mess - 2 months ago
originally posted on sharkninja.com
Vacuum works well. Mop plate breaks easily. Hard to prime for mopping.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having some trouble with the mop plate for your Shark Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Sure! Here's a concise and Disappointing – Stopped Working After a Year
1 out of 5 stars
Thumbs down graphic, would not recommend
Alex - 2 months ago
I had high hopes for this vac mop, but unfortunately, it turned out to be a wa
1 reply from SharkNinja Product Expert team - 1 month ago
Hi Alex, Thank you for taking the time to share your thoughts on the Shark Matrix Plus Robot Vacuum & Mop. We’re sorry to hear it hasn’t met your expectations—we understand how disappointing that can be when you’ve looked forward to using a new product. We’d really like the chance to understand more about what went wrong and see how we can help turn this around for you. When you're ready, please give our dedicated Robot Support team a call on 1-888-228-5531, and we’ll be happy to assist further. Kind regards, Shark Clean
Third time ain’t the charm… unfortunately :(
1 out of 5 stars
Hfewins - 2 months ago
originally posted on sharkninja.com
I have given up… this is my third Shark and they have all not worked out. Mapping issues… sent the robot back, same problem happened, sent that one back they sent me an updated model (I thought this one should be good, right? wrong!) it decided to stop working as well. I’ve had other good Shark vacuums and really had high hopes, but for me this was a no.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear of the troubles you've faced with you Shark Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
Don’t waste your money
1 out of 5 stars
Angry - 2 months ago
originally posted on sharkninja.com
Mopping worked once, have had it for about 6 months and suction motor is already dead. Can’t find anything replacements
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the suction and mopping feature of you Shark Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
So far so good!
5 out of 5 stars
Katt - 2 months ago
originally posted on sharkninja.com
So far so good! I got this to help with my boyfriend’s cat allergy, which is why I specifically went for a robot vac with a HEPA filter. I schedule it to run everyday before we’re home from work, and I have it mop every couple days. It’s very good at getting itself out of tight areas (between kitchen chair/table legs) over thresholds, doesn’t chuck itself down the stairs and easily cleans under beds and other furniture. I empty the bin about once a week and it looks like the exact amount of pet hair I would expect from a stand up vacuum. The app is a bit glitchy and it took me a while to get it to “register” on it, and I have to re-log in everytime to check on it, but the vacuum itself has been very nice so far!