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Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA
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- First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
- With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris delivering 30% better carpet cleaning*(*vs. RV2610WD single pass tested on level loop sand).
- CleanEdge Detect uses blasts of air and corner recognition to remove debris from edges and corners pulling the debris into the cleaning path for 50% better edge cleaning*–reaching where others can’t (*vs RV2610WD with CleanEdge turned off).
- True HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns) in the base.
- Bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags.
- Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6). Safe for use on all sealed hard floors including wood, tile, and laminate.
- Self-Cleaning Brushroll digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- With powerful suction, sonic mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.
- With Recharge & Resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off.
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Q: How do you get it to vacuum only? Mopping is nice but not every time. There is no option for me to do one or the other, the water resevoir is empty but vac won't even entertain working while empty.
A: I am trying to figure out the same thing- the AV2610WA (Amazon verson) vs RV2610WA (retail version) seems to have a difference in the dustbin and there is no support or for the Amazon version.
submitted byJen - 8 months agoA: To use this without the mop option, remove the reservoir from the robot.
submitted bySharkNinja Product Expert - 1 year agoBrand expert
Q: Will it run on 5 GHz internet modem?
A: We would like to let you know that shark robots require a 2.4 GHz network to complete the connection process, it will not connect to a 5GHz.
submitted byShark Support Team - 2 years agoBrand expert
Q: Does this really not come with the self empty dust bin or was mine missing from the box? The product picture clearly shows it.
A: Yes, the Matrix includes a self-emptying dust bin as part of its design. If yours was missing, please get in touch with our Shark Customer Service team at 1-855-427-5127. We're available Monday to Friday from 9 AM to 9 PM ET and Saturday from 9 AM to 6 PM ET.
submitted bySharkNinja Product Expert - 2 months agoBrand expertA: Nevermind. The user manual said the mop\vacuum bin will not self empty but in fact it does. Manual has incorrect info.
submitted byhgunsch2 - 1 year ago
Q: DOes this robot automatically return to the base when battery is dying
A: Hey Nicole. Yes, the robot vacuum is designed to automatically return to its base when the battery runs low. However, if the battery level drops too much before it can reach the dock, it may not have enough power to complete the return. In that case, the robot will need to be manually placed on the charging base to recharge.
submitted bySharkNinja Product Expert - 2 months agoBrand expertA: Yes, it goes back to its station to charge when battery is low and then continues where it left of when charged.
submitted bytatiana - 1 year ago
Q: Do you have to pay for the app and to use it?
A: No, you don’t need to pay for the application; however, its required to access the robot’s features.
submitted bySharkNinja Product Expert - 6 days agoBrand expert
Q: does this device require Wi-Fi in order to function?
A: The Shark RV2610WA Matrix Plus 2-in-1 Robot Vacuum and Mop can clean without Wi-Fi, but Wi-Fi is required to access smart features like app control, home mapping, voice assistant integration, and firmware updates. If you just want it to be clean, Wi-Fi isn’t mandatory, but to unlock all advanced features, you’ll need to connect it to Wi-Fi.
submitted bySharkNinja Product Expert - 7 days agoBrand expert
Q: How well does it deal with cords on the floor?
A: The Matrix Plus should not be used around cords or small items under 4.5 inches tall. For best performance, remove these obstacles before cleaning to prevent tangling or navigation issues.
submitted bySharkNinja Product Expert - 12 days agoBrand expert
Q: How is this on long hair? Does it get wrapped around the brushroll?
A: The Shark RV2610WA is designed with a self-cleaning brushroll that actively prevents hair wrap, making it a great choice for homes with long hair.
submitted bySharkNinja Product Expert - 13 days agoBrand expert
Q: Is the mop safe for hardwood? Is the vac safe for hardwood or does the roller scratch?
A: Yes, both the mop and vacuum functions of the Matrix are safe for sealed hardwood floors. The vacuum features a self-cleaning brushroll designed to engage hard surfaces without scratching, and the sonic mopping system is engineered to clean effectively without damaging wood, tile, or laminate surfaces.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Can I use it on vinyl flooring?
A: Hi there. Yes, the Shark RV2610WA robot vacuum is safe to use on vinyl flooring. This model is designed for multi-surface cleaning, including hard floors like vinyl, hardwood, and tile. It uses a multi-surface brushroll and Matrix Clean technology to effectively clean various floor types without causing damage.
submitted bySharkNinja Product Expert - 2 months agoBrand expert