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Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface

Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface - 2 of 4Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface - 3 of 4Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface - 4 of 4
Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface - 1 of 4
$379.99 sale price when purchased online
$699.99 list price
Target Online store #3991

About this item

Highlights

  • First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
  • With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris delivering 30% better carpet cleaning*(*vs. RV2610WD single pass tested on level loop sand).
  • CleanEdge Detect uses blasts of air and corner recognition to remove debris from edges and corners pulling the debris into the cleaning path for 50% better edge cleaning*–reaching where others can’t (*vs RV2610WD with CleanEdge turned off).
  • True HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns) in the base.
  • Bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags.
  • Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6). Safe for use on all sealed hard floors including wood, tile, and laminate.
  • Self-Cleaning Brushroll digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
  • 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
  • With powerful suction, sonic mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.
  • With Recharge & Resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off.

Description

The Shark Matrix™ Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping™ for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean® app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
Dimensions (Overall): 1 Inches (H) x 1 Inches (W) x 1 Inches (D)
Weight: 1 Pounds
Features: Cordless, Pet Hair Pick-Up
Capacity (Volume): 10 Quart
Run Time: 100 Minutes
Includes: Charging Base, Cleaning Pads, Cleaning Solution
Wattage Required: 1000 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 10 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hard Floor, Hardwood
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 86794821
UPC: 622356591317
Item Number (DPCI): 329-00-6071
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 15.25 inches length x 11 inches width x 20 inches height
Estimated ship weight: 24 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: How do you get it to vacuum only? Mopping is nice but not every time. There is no option for me to do one or the other, the water resevoir is empty but vac won't even entertain working while empty.

submitted by LD - 6 months ago
  • A: This is confusing. The water reservoir is part of the robot dust bin. How would you take off just the Reservoir?

    submitted byKM - 4 months ago
  • A: I am trying to figure out the same thing- the AV2610WA (Amazon verson) vs RV2610WA (retail version) seems to have a difference in the dustbin and there is no support or for the Amazon version.

    submitted byJen - 12 days ago
  • A: To use this without the mop option, remove the reservoir from the robot.

    submitted bySharkNinja Product Expert - 6 months ago
    Brand expert

Q: Will it run on 5 GHz internet modem?

submitted by Jane - 1 year ago
  • A: We would like to let you know that shark robots require a 2.4 GHz network to complete the connection process, it will not connect to a 5GHz.

    submitted byShark Support Team - 1 year ago
    Brand expert

Q: Can you map out what rooms you want it to clean

submitted by Dmilos - 1 month ago
  • A: Yes, when you create the map, you can add the rooms you want to have cleaned.

    submitted bySharkNinja Product Expert - 1 month ago
    Brand expert

Q: Can you have it clean and mop the hardwood floors and at the same time just vaccuum the area rugs with no water?

submitted by KM - 4 months ago
  • A: Yes, it vacuums and mops at the same time. You can also set up the carpet zones on the app so it avoids them while mopping.

    submitted bySharkNinja Product Expert - 3 months ago
    Brand expert

Q: Will it only mop floors and not the scatter rugs on them?

submitted by Bill - 5 months ago
  • A: This unit will be compatible with any type of flooring.

    submitted bySharkNinja Product Expert - 4 months ago
    Brand expert

Q: By chance, will it avoid pet poop? Is there any guarantee if there’s a mishap?

submitted by Yorkiedog - 5 months ago
  • A: The unit will not avoid pet poop. If the unit sucks that substance it will make a damage and the warranty will no be valid.

    submitted bySharkNinja Product Expert - 4 months ago
    Brand expert

Q: Can you use this without wifi? Looking at getting this unit for my mother who does not have internet.

submitted by K - 5 months ago
  • A: Yes, this unit can work without WIFI. However, it is recommended to keep it connected to the WIFI in order that you don't have to use manually.

    submitted bySharkNinja Product Expert - 4 months ago
    Brand expert

Q: How can we use this to vacuum multiple floors? Does it work if I manually move it to another floor?

submitted by RK - 6 months ago
  • A: This is designed to be used on one floor, as it will only map one floor. You can move the robot only to a second floor to manually run it. With this said, this would be for dry vacuum only, as the mopping feature requires a map.

    submitted bySharkNinja Product Expert - 6 months ago
    Brand expert

Q: Does this really not come with the self empty dust bin or was mine missing from the box? The product picture clearly shows it.

submitted by hgunsch2 - 7 months ago
  • A: Nevermind. The user manual said the mop\vacuum bin will not self empty but in fact it does. Manual has incorrect info.

    submitted byhgunsch2 - 7 months ago

Q: What solution can you use to mop?

submitted by V - 7 months ago
  • A: For the best results, use water only or a mixture of water and Shark VACMOP surface cleaner.

    submitted bySharkNinja Product Expert - 6 months ago
    Brand expert

Related Categories

4.1 out of 5 stars with 778 reviews
34% would recommend
32 recommendations

Irobot killer

5 out of 5 stars
Matty - 9 days ago
originally posted on sharkninja.com
I have an IRobot vacuum, but became unhappy with it. When I saw that Shark had a robot vacuum I thought I'd give it a try. I have to say that I love this vacuum! The 2 in 1 cleaning on the vacuum does a fantastic job! I'm glad i made the switch.
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No longevity poor quality overtime

1 out of 5 stars
Disappointed.customer - 13 days ago
originally posted on sharkninja.com
Please do not buy unless you’re okay with a company that doesn’t stand behind their products. My shark vacuum randomly stopped charging and they said that happens overtime and offered me a 30% off coupon and to buy another one highly disappointed will never buy a shark product again. And just to mention the robot still turns on but no longer holds a charge and stays at 0% and there is NO fix just buy a new one. I’m beyond disappointed in this brand.
1 reply from SharkNinja team - 6 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Robot. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean
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Unsure

3 out of 5 stars
Kath - 24 days ago
originally posted on sharkninja.com
I'm not sure yet. It didn't map as well as the other one. Deleted the map and it's remapping now but it keeps revisiting the same places. It returned to the dock once and emptied and is roaming around again. It is taking longer than usual. Once it's mapped it's great. More specific videos would be helpful. 3 stars for now. If it Maps right I will increase stars
1 reply from SharkNinja team - 20 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having mapping troubles with your Robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
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Don’t waste money

1 out of 5 stars
None - 25 days ago
originally posted on sharkninja.com
Second warranty replacement this thing is terrible quality. Loud and awful don’t waste your money
1 reply from SharkNinja team - 20 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having noise issues with your Shark Matrix. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
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Very Disappointing

1 out of 5 stars
AliG - 26 days ago
originally posted on sharkninja.com
We got this about 6 months ago. It cleans well, but it ignores no-go zones which has resulted in several pieces of furniture being destroyed, including the legs of our dining room table that I got from my grandma. It also just stopped working out of the blue. I ran it twice in one day and the second time it didn't work and hasn't since. I was home all day so I know nothing happened to it during that time period. I'm not sure if we got a lemon or what, but I'm very disappointed, especially for how expensive it was.
1 reply from SharkNinja team - 20 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear of the troubles you're facing with our Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
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Awful- do not buy

1 out of 5 stars
Gloriak - 1 month ago
originally posted on sharkninja.com
I bought this half a year ago and I would never buy it again. The app is terrible and glitchy and it doesn’t matter how much I speak to their support team or try and work it through the app the robot still drives over the carpet with a mop and it doesn’t detect any obstacles like they advertise it too. Every morning it gets caught on something new and with the app so glitchy it never cleans more than one room. Not to mention I paid for the VIP lifetime guarantee and even when I told the support that it was glitching and tried working through the problems and said I either want an upgrade or to return it since I am not satisfied they refused. So what did I pay the extra money for vip service for? Worst waste of my money ever
1 reply from SharkNinja team - 29 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to learn of the difficulties you're facing with your Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
1 guest found this review helpful. Did you?

Sorry I bought it.

3 out of 5 stars
Cheetah - 1 month ago
originally posted on sharkninja.com
Stopped mopping after a sort time. Was sent a second one. Does not mop very well. Vacuum works well and the unit is quiet. Found it difficult to map my house so the unit would work efficiently.
1 reply from SharkNinja team - 29 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having mapping issues with your Robot vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
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I am very blessed and satisfying

5 out of 5 stars
Fawzia - 1 month ago
originally posted on sharkninja.com
I did receive my shark about a month ago I am extremely happy
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So sad

3 out of 5 stars
Michelle - 1 month ago
originally posted on sharkninja.com
I totally loved this vacuum until about three weeks ago when it just quit working. I’ve went through all the trouble shooting steps and cleaning steps over the past couple of weeks and it still doesn’t work even after a factory reset. I was going to call support but I looked up the warranty info and it’s only good for a year which unfortunately for me was two weeks ago. Seems like a short warranty for such an expensive product. I’m a professional housekeeper and have been using and recommending Shark products since their existence without an issue until now. Im very sad.
1 reply from SharkNinja team - 29 days ago
Hello Michelle, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
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Now model robot

4 out of 5 stars
Louie - 1 month ago
originally posted on sharkninja.com
Finally had the full functionality of the new model robot explained to me - So far - so good - Love the mopping capability
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Great features did not last long at all

1 out of 5 stars
Frahnk - 1 month ago
originally posted on sharkninja.com
Bought almost 2 years ago it did not hold up poor vacuum poor mopping wish I knew all they advertised was not going to help
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about your experience. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
1 guest found this review helpful. Did you?

Poor features

3 out of 5 stars
- 2 months ago
originally posted on sharkninja.com
Not impressed. Works below average. Don't recommend for the price.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about your experience. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean
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Disappointed

1 out of 5 stars
BH34 - 2 months ago
originally posted on sharkninja.com
Very disappointed with this. I have a shark vacuum and was excited for this. The fluid reservoir broke after a month so I am waiting for a replacement on that. Meanwhile the app randomly deletes the map of my house so I am continually spending time remapping the house. Not worth the money.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. This isn’t the experience we want our customers to have, and we’re eager to help here. We will share your feedback regarding the warranty policies and the app with the relevant teams internally. If you need any further assistance with your product and to check on the replacement order, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean
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Don't buy this model!!

1 out of 5 stars
Not so happy customer - 2 months ago
originally posted on sharkninja.com
Great when it worked but not reliable!! Worked for a year then something called the Lidar sensor is not working properly. I have cleaned as instructed done everything I can reset the machine multiple times. Nothing. There is not very good support nor is there good instructions on the lidar sensor after using a can of compressed air. I would stay away from this model and don't get the ones with the sensor that spins under the turret. Problem is there is no easy access to fix. You have to get under the protective cover to fix which is basically impossible.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the Lidar sensor for your Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
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WoW What a Vacuum

5 out of 5 stars
Matrix 2-1 - 2 months ago
originally posted on sharkninja.com
Product is amazing does as it should, easy to use and set up. Minor tweaking after setting up carpet zones and this thing works flawlessly. I highly recommend this vaccum for any household. The Shark/Ninja family support team is amazing and will help with any and all situations and stand by their product 110%. Again Highly recommended
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(no review title)

5 out of 5 stars
Sharkira - 2 months ago
originally posted on sharkninja.com
I love my shark robot vacuum. it cleans even the smallest debris.
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No correct owner's guide for this machine

3 out of 5 stars
Steve - 3 months ago, Verified purchaser
The unit works reliably as a vacuum...but little or no instruction for setting up and running the mop/vacuum operation. Downloaded the owner's guide from Shark website...close but not for the same machine. Took a long time to figure out where to put the mop solution - and mo real step by step instructions for a first run setup.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi Steve, Thank you for sharing your experience with the Shark Matrix Plus Robot Vacuum & Mop. We’re glad to hear that it works well as a vacuum, but we understand how frustrating it can be when setup instructions aren’t as clear as they should be. For help setting up and running the mop function, we recommend ensuring the water tank is correctly installed and using the SharkClean app, which provides guided setup instructions and controls. If you’re still having trouble, our robot-specific support team would be happy to walk you through the process. Please reach out to us at 1-888-228-5531 for assistance. We appreciate your feedback and the opportunity to improve your experience. Kind regards, Shark Clean
1 guest found this review helpful. Did you?

Wouldn't recommend

2 out of 5 stars
Bin64 - 3 months ago
originally posted on sharkninja.com
I've had this robot for about a year, it consistently runs into the furniture, it can't detect my cats in front of it, good thing they run or the vacuum would run over them, it always says there something in the roll bar, or around the wheel I never find anything, when it does run it wobbles, I tried mapping for the wet cleaning it always goes onto the carpet, I wish I would have returned it when I first got it, but I really thought after awhile it would get better, when it does work it does a nice job.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having detection troubles with your Robot vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
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Parts required

3 out of 5 stars
Cash - 3 months ago
originally posted on Shark Ninja
I got this month and it was working perfectly today i find out his dust cleaning part broken by hit to wall and i am unable to place order of the part in Canada , its only showing me part buying option in USA
1 reply from Shark Clean team - 3 months ago
Hello Mukesh, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-520-7816 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you. Kind regards,
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Do Not Buy!

1 out of 5 stars
Unsatisfied100 - 3 months ago
originally posted on sharkninja.com
The absolute worst if you have dogs. I have to remove and disassemble the brush roller every time I use it to remove the dog hair. So frustrating. False advertising to the limit for such an expensive product that was suppose to save me time. Do not buy this.
1 reply from SharkNinja team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Robot vacuum. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you. Kind regards, Shark Clean
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