Swiffer Wet Jet Multi-Purpose Cleaner - Fresh - 84.4 fl oz/2ct

Thanks for sharing your thoughts on your Swiffer Sweeper Wet Mopping Pad Refills, with Open Window Fresh Scent, Linn. If you're not getting the performance from your Wet Mopping Pad Refills you expect, it may help to sweep up your floor before you begin mopping. Another tip is to give our Sweeper Heavy Duty Wet cloths a try. These sturdier cloths are made to get even more grime broken up and wiped away. Our Swiffer Quality Team wants to learn more about your experience, and help you as much as possible. Please, give us a phone call any Monday through Friday, from 9 AM to 6 PM, EST, to tell us more and get all the help we can give. Our number is 1 (800) 214-8734.

When the wet Swiffer cloths are pressed into each corner of the mop head, it should stay in place, and we're sorry to hear that isn't the case with the many quality checks we have in place, Brenda. We'd like to get more information to help get you Swiffering, so when you have a minute please get in touch with us at (800) 214-8734.

We are so sorry your family had this experience. Please know safety is our top priority, and we thoroughly check the safety of all the ingredients in our products when used as directed. Because we want to ensure your comments get the attention they deserve, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Thank you so much for your years of loyalty. With the many quality checks we have in place the pad should stay in place, and we're sorry to hear that hasn't been the case. We'd like to help, as well as share your experience with our Quality Team, so when you have a minute please get in touch with us at (800) 214-8734.

We're dedicated to making cleaning easy and convenient, and appreciate your feedback on the Open Window Fresh Sweeper Wet Mopping Pad Refills. A lot of thought and research goes into the design of our products to create features that appeal to our consumers, and we're passing along your observations that you found the fragrance too strong, to the point where you kept the used and unused pads elsewhere. We're sorry this was the case, and we'd like to gather more details of your experience to see how we can further help. Please give our team a call at 1-800-214-8734 from 9AM — 6PM EST Monday – Friday.

There are a number of quality checks to ensure the Wet Mopping cloths leave your floor clean with ease, so we're sorry to hear this. We'd like to make sure you get the most out of your Swiffer Sweeper, as well as getting more information for our Quality Team, so when you have time please reach out to us at (800) 214-8734.

We are sorry you didn't get the expected results, JP. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. Here are a few other helpful tips: * Make sure the green strip is around the edge of the mop, not on the floor, while mopping. This should ensure there is enough material to tuck into the grippers. * For best results, use both hands while mopping. One hand should be placed on the top of the mop, and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use. So we can get you back to Swiffering away with ease, please call us at (800) 742-9220 when you have a moment.

Thank you, Trey, for sharing your concern about your Swiffer Sweeper Wet Mopping Pad Refills, with Open Window Fresh Scent. We assure you, our Safety Team performs extensive testing on our products, making sure they're safe when used as directed. There's no need to rinse your floors after using the wipes. Swiffer products have been extensively evaluated for safety, and our products have been used in millions of homes, many with pets, for more than 20 years. Be sure to allow any surfaces that your pet may come into contact with to dry before your pet returns to the area.