SheaMoisture Manuka Honey & Mafura Hair Oil Intensive Hydration Shampoo - 13 fl oz
$10.99 ($0.85/fluid ounce)
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Guests are saying
The shampoo has garnered mixed feedback from guests, with many praising its hydrating properties and pleasant scent. It effectively moisturizes hair, making it feel soft and manageable. However, some guests have expressed concerns about a recent formula change that has led to issues like scalp irritation and hair loss. Despite these concerns, many guests still find it beneficial for dry and curly hair, highlighting its creamy texture and nourishing ingredients.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1344 reviews
effectiveness: 3.69 out of 5
quality: 3.57 out of 5
value: 3.51 out of 5
68% would recommend
107 recommendations
4 out of 5 stars
12 October, 2026Verified purchase
(no review title)
Got to be in my fav top shea moisture shampoo But only thing that's pretty annoying is that it leaves my face really itchy..
5 out of 5 stars
Thumbs up graphic, would recommend
19 September, 2026Verified purchase
(no review title)
I love these smell of this shampoo
5 out of 5 stars
Thumbs up graphic, would recommend
5 September, 2026Verified purchase
Has help me restore my dry hair its a bit pricey
Best hydration
5 out of 5 stars
Thumbs up graphic, would recommend
28 August, 2026
(no review title)
Chefs kiss. Moisturizes hair while shampooing
1 out of 5 stars
Thumbs down graphic, would not recommend
11 August, 2026Verified purchase
No
Cause itching
From SheaMoisture team
We are sorry to hear that you're having itching after using the product, as it's not the experience we want you to have. We will make things right for you. Could you please email us at unileverconsumercare.usa@unilever.com with your reference number 55806495 so that we can assist you promptly?
2 months ago
1 out of 5 stars
30 July, 2026
originally posted on sheamoisture.com

New formula, causing lots of damage/thinning
My son and I have been using this line for years. He noticed his hair thinning and his scalp irritated with excess dandruff. I had stopped using this for a bit, but bought bottles with the new labels. After a couple weeks of use, my hair and scalp are harmed. I have waxy buildup and scalp sores. My hair is also dry after use. Once I realized this, I called my adult son and made the connection to what he experienced. This new formula is damaging. Expect hair loss, scalp sores, dandruff. Very concerning.
From Sheamoisture Consumer Service team
Hi, thank you for sharing your feedback. We sincerely apologize for the distress and discomfort you and your son have experienced. We are very sorry to hear about the scalp irritation, buildup, dryness, and hair concerns you've described, and we appreciate you bringing this matter to our attention. We’re committed to delivering high-quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 55670417, so that we can address your concerns promptly.
3 months ago
2 out of 5 stars
Thumbs down graphic, would not recommend
12 July, 2026Verified purchase
Disappointed - formula changed
Not liking the formula change, please go back and let me know. . Will look for another shampoo and conditioner :(
From SheaMoisture team
Hi, thank you for sharing your feedback. We are sorry to hear SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Shampoo did not meet your expectations. We’re committed to delivering high-quality experiences, and your input is valuable to us. Your feedback is greatly appreciated. Rest assured, your comments have been forwarded to our product and quality teams for further review.
3 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
18 June, 2026Verified purchase
(no review title)
great natural shampoo. my hair always feels so hydrated after shampooing .
5 out of 5 stars
Thumbs up graphic, would recommend
31 May, 2026Verified purchase
The Best Shampoo
This shampoo accompanied with the hydration leave in conditioner is a must to maintain my locs. I highly recommend this product for dry hair and it's very reasonably priced.
4 out of 5 stars
21 April, 2026
originally posted on sheamoisture.com

(no review title)
I have to say this brand has been a surprise for me, a good one. I am used to having dried hair and a "straw" feeling to it. I would consider my hair to have high porosity. I have tried this shampoo and the black castor oil shampoo. They were the first shampoos to ever feel adequate for my hair, i have only been using them for 2 months now, só it might be to early to call them perfect. I have notice more hair coming out when applying shampoo, after start using the black castor oil shampoo but nothing to severe to worry about. Just wanted to leave my review, every hair is different, but mine enjoyed this product. Also i am a boy, never took my hair care seriously till a year ago. But my hair really was damaged, my hair is quite specific. Anyway just think that hair products should also be marketed for men, we have to stuck around with linic and head and shoulders shampoo kkkkkkkkk. To be boy and use this type of shampoo and also conditioner, around me is seen as quite strange
1 out of 5 stars
Thumbs down graphic, would not recommend
5 April, 2026Verified purchase
Not Good for My 4C Hair
My short and gracefully aged salt and pepper 4C hair began to shed after the first shampoo, and within a week my scalp began to itch badly. After the second shampoo, more hair shed and while shampooing my scalp itched again. I immediately washed the product out and returned to my previous product. I will be returning this shampoo, and the conditioner too.
3 out of 5 stars
30 December, 2025
Oily scalp
The product works great initially, but after using my third bottle, my scalp started to become oily.
From SheaMoisture team
Hi, We're disappointed to hear that our product SheaMoisture Manuka Honey & Mafura Hair Oil Intensive Hydration Shampoo didn't meet your expectations. Please connect with our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 53662598 so we can better understand your experience and work to improve.
10 months ago
5 out of 5 stars
Thumbs up graphic, would recommend
26 November, 2025
Don't forget the shampoo
High intensity deep cleaning shampoo to get the ragamuffin dankness out with very pleasent scent. Leaves your hair cleansed and scented with wispy notes.
5 out of 5 stars
12 September, 2025
originally posted on influenster.com

Excellent shampoo
This shampoo, is very effective with a gorgeous mild scent, the texture is thick and creamy. Packaging is ideal for the product. The Product leaves hair and skin super soft, conditioned and well balanced, it is excellent value for money.
5 out of 5 stars
13 August, 2025
originally posted on influenster.com

Restores my hair
One of my favorite products. I have dry hair and this helps to bring my hair back to life. Love love love this product. And it smells amazing! Will never stop recommending this
5 out of 5 stars
Thumbs up graphic, would recommend
12 August, 2025Verified purchase
Review
Love feel and smell! Works great!
5 out of 5 stars
6 August, 2025
originally posted on influenster.com

Amazing
The SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Shampoo is super nourishing and leaves my hair feeling clean but still soft and moisturized. It lathers nicely without stripping my curls, and the formula feels rich and creamy. The scent is warm and slightly sweet, which makes washing my hair feel a bit luxurious. If your hair tends to be dry and needs extra hydration, this shampoo is a solid pick—it makes my curls look healthier and more manageable after each wash.
3 out of 5 stars
31 July, 2025
originally posted on influenster.com

Good scent and packaging, but not great for oily o
I tried this shampoo for two weeks. It’s okay, but not my favorite. The bottle looks pretty and natural. It’s easy to open and use in the shower. The smell is warm and sweet, like honey 🍯 with a soft floral note. The shampoo is thick and creamy, but hard to rinse out. It doesn’t clean my hair very well. My hair felt heavy and oily after one day. I like that it has honey and oils, and it says it’s sulfate-free. But maybe it’s too heavy for fine hair.
From SheaMoisture Consumer Services team
Thank you for sharing your experience with us. While we're glad you found the scent and packaging great, we're disappointed to hear that our Manuka Honey & Mafura Oil Intensive Hydration Shampoo didn't meet your expectations. Please connect with our Consumer Services team at support@sheamoisture.com with your contact details and the ref id: 51979595 so we can better understand your experience and work to improve.
1 year ago
5 out of 5 stars
17 July, 2025
originally posted on influenster.com

Deeply hydrating and leaves hair soft and healthy
This shampoo is a game-changer for dry or damaged hair. The creamy texture feels luxurious and spreads easily, creating a rich lather that cleanses without stripping natural oils. The scent is warm and comforting—perfectly balanced, not overpowering. After just a few washes, my hair felt softer, smoother, and more manageable. It’s also packed with great ingredients like manuka honey and mafura oil, which add deep moisture and nourishment. The bottle is sturdy and easy to use. Excellent value for the quality
5 out of 5 stars
13 July, 2025
originally posted on influenster.com

Highly recommended
Just as I wrote regarding the conditioner, combining it with the shampoo is a 100% worth the job! I highly recommend to girls who love the smell, ingredients and have thick frizzy hair like me! Just like the conditoner it came together quickly and was wrapped perfectly!