Oral-B Clic Toothbrush Ultimate Clean Replacement Brush Heads - Black - 2ct

We appreciate you taking the time to leave your review. We're sorry to hear that the bristles have detached from your Clic Toothbrush head, and we fully understand your concerns. At Oral-B, we prioritize safety and quality in all our products. We conduct thorough evaluations to ensure that our products are safe when used as directed and arrive in perfect condition. We regret that this was not the case with your recent purchase of the replacement brush heads. If the bristles from your brush are getting stuck between your teeth, we recommend discontinuing its use. Additionally, brushing twice a day with less pressure may help alleviate this issue. Your feedback is important to us and will be shared with our Safety and Quality Team. We know that you've already attempted to contact us, but when you have a moment, please call us at (800) 566-7252. We'd love to assist you further and gather more details about your experience for our review.

This doesn't sound like the quality we expect, Bella, and we're sharing this feedback with our Quality Team to look into what happened with your Clic brush head. Our toothbrush bristles should last at least three months with regular use twice a day for two minutes, and we perform diligent checks in manufacturing to ensure this. We're sorry this wasn't the case for you, and we'd like a chance to learn more and see how we can help further. Please call us at 1-800-566-7252, M - F, 9 a.m. to 6 p.m. EST for additional assistance.

For your peace of mind, Gabby, we check the quality of our brushes many times during the manufacturing process so that you receive a good quality toothbrush that will last, and we're sorry to hear this is happening. We'd love to help with your purchase and learn more about your Clic brush and daily routine to see how we can best help. When you can, please contact us at 1-800-566-7252, M-F, 9 AM to 6 PM EST, and we'll be happy to discuss this further.

We understand your concern and assure you this is not the quality we expect with our Clic Toothbrushes! After thorough quality controls to ensure the brushes reach you in perfect condition, we'd like to learn more about your product details and help make this right. Call us anytime M-F, 9 AM to 6 PM EST, at 1-800-566-7252, to discuss this further!

We're sorry you're unhappy with your Clic toothbrush, and are finding the bristles wearing too quickly and fraying. Our products go through many quality checks and we try our very best to make sure that each performs to our high standards. The Oral-B clic features a replaceable brush head, with patented technologies and a high-value, beautifully designed and durable handle made from a unique composite material, largely based on natural minerals. Equipped with the unique CLICfit™ mechanism, people only need to exchange and replace the brush head. After 3 months of normal use, toothbrush bristles can become worn down and lose their original alignment. Toothbrush bristles can also accumulate residue and debris, so we recommend using a fresh brush head every 3 months for general performance and cleanliness. A brush head wearing faster than expected could be caused by brushing too hard -- too much pressure makes the bristles wear faster. Also rinsing a toothbrush under hot water, or soaking it in a solution, will soften the bristles and cause them to wear out more quickly. Your satisfaction is very important to us, and we’d like to learn more details to help. Please give us a call at 1-800-566-7252 from 9AM -- 6PM EST Monday -- Friday.

We're sorry the brush heads were not compatible to your brush. Our Clic manual toothbrush has a unique CLICfit mechanism in which the brush head simply clicks on and off the handle by simply pulling off the old head and pushing on the new brush head. No buttons to release the head. We recommend that the brush head be replaced every 3 months. Prior to each use, ensure the brush head fits well, and discontinue toothbrush use if brush head no longer fits properly. If you need any further assistance, please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.

We can understand your disappointment if your tooth brush heads are not lasting as long as expected. Our products go through many quality checks and we try our very best to make sure that each performs to our high standards. We recommend replacing a toothbrush head every 3-4 months. This could be caused by brushing too hard -- too much pressure makes the bristles wear faster. Also rinsing a toothbrush under hot water, or soaking it in a solution, will soften the bristles and cause them to wear out more quickly. Your satisfaction is very important to us, and we’d like to learn more details to help. Please give us a call at 1-800-566-7252 from 9AM -- 6PM EST Monday -- Friday.

The Oral-B clic features a replaceable brush head, Equipped with the unique CLICfit™ mechanism, people only need to exchange and replace the brush head, enabling use of 60% less plastic The brush heads are different from our standard brush heads because the clic uses Oral-B’s next generation of CrissCross technology with X-Filaments providing exceptional reach and plaque removal. Next Gen CrissCross angled bristles provide exceptional reach between teeth. The X-Filament Technology features Oral-B’s advanced filaments for plaque removal, and Perfectly Angled Bristles providing outstanding reach and cleaning coverage per stroke. If you have questions or if we can help you further please give us a call at (800) 566-7252.

Designed to exceed your expectations, our Oral-B Clic was designed to last at least 3 months and not the three weeks you experienced. We're sorry to hear about this Jack, but please know this isn't normal. However, this can still happen if too much pressure is applied while brushing, or if rinsed under really hot water. We'd love to hear from you about this and help, so please give us a call at (800) 566-7252.