Nine Stars 21gal Motion Sensor Oval Shape Stainless Steel Trash Can Silver: Fingerprint-Resistant, Quiet Closing Lid
$105.99
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- $9.49 - $20.99Lower price on select items4.8 out of 5 stars with 1170 ratings
- $139.99 - $249.99reg $239.99 - $349.99 Sale4.3 out of 5 stars with 31 ratings
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Guests are saying
This automatic trash can has received mixed feedback from guests, with many expressing disappointment over its durability and functionality. While some appreciate its attractive design and size, numerous guests report issues with the lid and sensor failing after a short period of use. Guests looking for a reliable and long-lasting trash can may want to consider alternatives, as the performance does not meet expectations for the price.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
2.8 out of 5 stars with 31 reviews
quality: 1.73 out of 5
value: 1.86 out of 5
14% would recommend
14 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
24 June, 2025Verified purchase
daily use should last long term
stopped working after less than 6 months of use would really like a refund. LID DOES NOT OPEN AT ALL but the sensor shows it does.
1 reply from Nine Stars team - 11 months ago
Sorry to hear the lid stopped working. While we’re unable to offer a refund, the lid is covered under our 2-year warranty. Please email us at info@ninestarsusa.com so we can assist you with a replacement. We’re here to support you with transparent service and reliable, hygienic products.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 January, 2025Verified purchase
Sensor Failed
The sensor stopped working after just one year of use. Very disappointing for a product at this price point. Not recommended.
1 reply from Nine Stars team - 1 year ago
Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
3 out of 5 stars
30 September, 2024Verified purchase
Ninestar trashcan with sensor
Worked well for 6 months then would not open
1 reply from Nine Stars team - 1 year ago
We're sorry to hear that your trash can stopped working after 6 months. If you're experiencing any issues, please reach out to us at info@ninestarsusa.com, and we'll be happy to assist you with a solution or warranty claim. We want to make sure you're fully satisfied with your purchase!
1 out of 5 stars
Thumbs down graphic, would not recommend
24 September, 2024
Lid DOES NOT WORK
We have had this trashcan for 1year. The lid stopped working properly. This trashcan deserves to be garbage. Do not buy if you want longevity
1 reply from Nine Stars team - 2 years ago
Hi Customer, Please be assured that our goal is not to inconvenience our customers or force unnecessary expenses. We are committed to providing quality products and exceptional service. We apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
1 out of 5 stars
Thumbs down graphic, would not recommend
4 June, 2024Verified purchase
Opener diesnt work
The automatic lid stopped working right after we got it.
1 reply from Nine Stars team - 2 years ago
Hi Diane, We are so sorry to hear you are experiencing issues with your trash can. We would be happy to help get your unit to function properly once again. Please try the 24-hour factory reset to your unit. The 24-hour factory reset goes as follows: Start by switching off the unit. Then remove the batteries from the compartment for a full 24 hours. During the 24 hours while the unit is off, you can wipe down the sensor and the inside of the battery compartment with a damp cloth or disinfecting wipe. Please also adjust the liner ring by removing it from the base of the unit and placing it back on. Once the 24 hours have passed you can insert good working batteries into the unit and switch it back on. The unit should be reset and work properly. Thank you and have a wonderful day!
1 out of 5 stars
Thumbs down graphic, would not recommend
25 April, 2024Verified purchase
Junk!
It worked for about 2 months, then the motor wouldn’t open the lid anymore. The fact that it automatically turns itself off after a certain amount of time was also super annoying. Why would you add that feature to an automatic trash can?? Pretty much defeats the purpose when you have to push the button to turn it back on several times a day! Absolutely do not recommend this junk!
1 reply from Nine Stars team - 2 years ago
Hi Lynn, Thank you for the feedback as it helps us improve our services. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we can further assist you. Thank you and have a wonderful day!
2 out of 5 stars
Thumbs down graphic, would not recommend
25 March, 2024Verified purchase
Don't Buy
I’ve purchased two of these and both have had issues with the lid. The lid will not go down. We are now stuck with a broken lid and very dissatisfied.
1 reply from Nine Stars team - 2 years ago
Kate, We sincerely apologize for the inconvenience you've experienced with our garbage can. We would like to make things right for you. Please feel free to head to our website at https://ninestarsusa.com/ and fill out a claim so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!
5 out of 5 stars
16 March, 2024Verified purchase
Mrs
Shower gift for friends future daughter-in-law
1 reply from Nine Stars team - 1 year ago
What a thoughtful shower gift, Mary! I'm sure your friend's future daughter-in-law will love it. If you ever need anything else or have any questions, feel free to reach out. We're here to help!
2 out of 5 stars
Thumbs down graphic, would not recommend
1 February, 2024Verified purchase
More like None Stars
I like the size of this trashcan and that's about it. The motion sensor is a nightmare. Every time I try to throw something away, and it doesn't open, I think "Nine stars? More like NONE stars". It is so bad my four year old has asked for a new trashcan for his birthday.
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty, you can have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is simple, please just email us at support@ninestarsusa.freshdesk.com. -Nine Stars Group
1 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2024Verified purchase
Unhappy Customer
I was super excited when I ordered this trash can until I received the product and the lid did not work!! Would not recommend this product! Very unhappy!
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
1 out of 5 stars
Thumbs down graphic, would not recommend
16 December, 2023Verified purchase
Sad Can Man
We were so excited to receive such a great deal on a motion sensor trash can…that excitement quickly diminished once we unpacked the can and discovered the lid was inoperable. It simply makes a weird sound and refuses to open. I’ve reached out to Ninestars, with no reply received. Very disappointed
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at support@ninestarsusa.freshdesk.com. -Nine Stars Group
1 out of 5 stars
Thumbs down graphic, would not recommend
1 December, 2023Verified purchase
Motion sensor doesnt work
I ordered this and the lid motor didn’t work. Replaced it with a new one and that motion sensor broke within a week.
1 reply from Nine Stars team - 2 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
3 out of 5 stars
Thumbs up graphic, would recommend
10 November, 2023Verified purchase
Unlucky
I think I was unlucky, my safacon arrived with a defect, it didn't open or close, the motor seems to have been damaged. I just returned it, but I loved the design, so I'll give it another chance.
1 reply from Nine Stars team - 1 year ago
Thanks for sharing your experience. We’re sorry to hear about the motor issue and hope it’s been sorted out. If you ever need assistance, feel free to reach out at info@ninestarsusa.com. We appreciate your support and hope you’re still enjoying the lid! Our focus is always on hygiene, technology, and transparency.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 April, 2023Verified purchase
Not durable enough for price
Trash can is not durable at all. Broke in a month..
1 reply from Nine Stars team - 3 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
1 out of 5 stars
Thumbs down graphic, would not recommend
6 April, 2023
Have to replace it after 12 months
Lid hangs up when opening. Waste of money.
1 reply from Nine Stars team - 3 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. We would like to advise you that we do have a 2-year warranty service from the purchase date. Via our warranty you are able to have your lid replaced so that your unit will continue to function as intended. Filing a warranty claim is really simple, please just email us at info@ninestarsusa.com. -Nine Stars Group
5 out of 5 stars
Thumbs up graphic, would recommend
2 March, 2023Verified purchase
Great
Works great. Also very attractive.
1 reply from Nine Stars team - 11 months ago
Glad to hear it’s working great and looking good too! That balance of function and style is what we aim for. Feel free to visit our website anytime if you want to explore more products designed with hygiene and technology in mind.
1 out of 5 stars
26 July, 2021
Do not buy
Motor went out quickly, tried to fix the problem, didn’t work. Then it started to fall apart even more. Junk product.
1 reply from Nine Stars team - 3 years ago
Hello, Thank you for reaching out to us via your review. We are saddened to hear this. We do appreciate your feedback. If there is anything that we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group
5 out of 5 stars
23 May, 2021Verified purchase
Perfect Garbage Can
Great update to previous version. Sleek and keeps garbage out of sight. Smooth open and close. Large for big family and/or less trips.
1 reply from Nine Stars team - 1 year ago
Dear RA, Thank you for your review! We are excited that you are happy with this trash can! 😊 Should you ever have any questions, or concerns, please feel free to contact our customer service department at info@ninestarsusa.com.-Nine Stars Customer Service