Seventh Generation Free & Clear Natural Dishwasher Detergent Packs - 45ct

A: Hi Sam, We really appreciate your query, and we would like to inform you that kindly email at unileverconsumercare.usa@unilever.com with your details, and reference ID 53929197 we’ll make sure to assist you promptly.

A: 3 boxes bought on 5/20/2025 for delivery had "03045MCLB 23:33" and yellow plastic. Prior box had "08154MCLB 18:03" and clear white plastic. Based on the numbers, 3 very old boxes were delivered.

A: Thank you for reaching out. Containers made from PCR tend to be lightly tinted with a gray/ yellow hue. This is simply due to the recycled nature of the plastic and is not directly related to the quality or safety of the container itself. The distinct tint of PCR plastic is most prevalent in containers that are made from 100% recycled materials. When PET (plastic) is processed for recycling, a yellowing of the material often occurs. Sometimes, additives are used to correct this so that the color of the recycled content will be clear, but Seventh Generation does not use dyes in any products or packaging. We hope this helps!

A: Hi Asley, We appreciate you for your query and we want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 55805190 we’ll make sure to assist you promptly.

A: Hi HC, We really appreciate you to bring this concern to our attention. We would love to help you to resolve your query. We request you to kindly connect with our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 54732648 so we can better understand your experience and work to improve as soon as possible.

A: Hi JS, thank you for sharing your concern with us. We appreciate your inquiry about whether the pod casing contains PVA film. We’d like to let you know that the pack contains PVA (Polyvinyl Alcohol). Additionally, the type of PVA used in unit does home care products is water soluble and biodegrades in wastewater treatment plants (WWTPs) and the environment. We hope the information is helpful to you.

A: Hi OhReg, thank you for sharing your question. We're sorry for any confusion about whether these tabs are wrapped in plastic, we can understand how important this information is before using the product. Our dishwasher tabs now come in 90% plastic‑free packaging, using a cardboard box after switching from the previous plastic pouch. For more info, please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 52586454, so we can address your concerns promptly.

A: Thank you for asking. We're sorry these directions are confusing. You can definitely wash your stainless-steel cutlery with our product, alongside your normal dishes, plates, cups, etc. This "Mixed Metals" disclaimer means you should not mix different types of metals in the same load together. For example, we advise against washing stainless steel flatware and sterling silver in the same load, since softer metals can redeposit into harder metals in the dishwasher, causing discoloration. This is called mixed metals chemistry. In this case, we would advise running a cycle with your regular dishes, glasses, plastic, etc and only the stainless steel OR only the silver. It does not mean that this product cannot be used at all to clean metal silverware. This has nothing to do with our product specifically, but a general dishwasher usage reminder. We hope this clears up any questions and please let us know if you have any more. We hope this helps!

A: Thank you for asking about our Free & Clear Natural Dishwasher Detergent Packs. We stopped using microplastic beads in our products in 2014, one year in advance of the government ban in 2015. We made this decision in response to concerns about the build-up of microplastics in oceans and lakes. Our products now contain alternative exfoliating ingredients such as apricot kernels, cornmeal, ground pumice, silica and walnut shells. To learn about our stance on microplastic beads, please visit: https://www.unilever.com/about/innovation/Our-products-and-ingredients/Your-ingredient-questions-answered/Plastic-scrub-beads.html - we hope this helps!

A: That is a great question. We have the Zero Plastic Fragrance Free Dishwasher Detergent Powder that is in a steel canister. Steel is the easiest recyclable material.

A: Thanks for reaching out! We're happy to say that our Free and Clear Dishwasher detergent packs are the same great Seventh Generation product you know and love, just with an updated look. If you have any questions or concerns, please reach out to our team at SVG.support@unilever.com, and share ref ID: 42789383. Have a great day.