GE Profile 24lb Opal 2.0 Nugget Countertop Ice Maker Black: Stainless Steel, 38lb Daily Production, 3lb Storage, 1440W

When it's working it's amazing. I had some issues, but I will say, a company replaced my unit twice. Third time is a charm knock on what we're working like a champ.

Great product! The first one we lasted about 6 months and just got the new one! Not sure what went wrong. Stuff happens no big deal but they replaced it with a new one so I’m satisfied !

Love my new ice maker! Had experience using it for at least a year and loved it so much I just had to buy one of my own. Before I used one of the two they got for us at work. Cleaning is easy and with my cerebral palsy i couldn’t get just any ice maker. I had to be able to physically be able to drain the water, rinse it out, clean it, and get the ice. The long drain tubes at the back was such a god send. I didn’t have to pick up the machine and unplug the little thing on the bottom. I just unsnap the back and pull the gray plug off and put back when done. The noise level to me isn’t bad and it’s not super loud as some say. Sounds like my frig ice maker. I absolutely love it!!!

Way too much ongoing maintenance, cleaning, descaling frequency. Why would you not improve the unit and make it self cleaning?

This product is great...when it works (which is rarely). The amount of troubleshooting and pain this ice maker has caused is NOT worth it. I honestly expected more from a company like GE.

Unit was easy to install, it made ice right away. Makes plenty of ice for a family of four. Machine is very quiet, compact, and slick looking. My family loves the nugget ice just like the one we get from Sonic.

This machine is so expensive for what it does/the amount of hassle required. The amount of ice it makes is really small (plus it just remelts and remakes it over and over?!), plus it has to be cleaned every 2-3 weeks, which involves a multi-step process where you have to move the machine around multiple times. Sonic sells their ice for $3/bag - it would take years to make this $400 machine worthwhile and judging from reviews, they don’t last that long!

I want to really like this Opal ice maker, and I’m still holding out to like it, BUT removing the filter is next to impossible. It should not be as hard as it is to remove a simple filter. I gotta crank it with all my might, with rubber gloves on AND STILL is a major struggle. I LOVE the ice-so seriously GE, put an Engineer on this and FIX IT! Your products should be user friendly.

Love the machine but something was wrong with it from the start. Made loud noises, sounded like it was dying. Finally gave up and purchased a new one.

This is our 2 nd one, they are so nice to have nugget ice, especially for the size of the unit!

I have wanted a GE opal ice maker for a very long time. I'm very happy with how quickly it was to set up, do the initial cleaning and stated making ice.

Easy set up with clear instructions. The app was also user friendly and picked up on the device to pair it right away. Definitely only worth buying direct from the website to make sure you have all of the right warranty.

We love all aspects of our Opal Nugget Ice maker, I would highly recommend it to anyone looking for a countertop ice maker

I love my Opal Nugget Ice Maker. This is actually my 2nd one. I had the first one for 4 years. I use it every day all day long because this is my FAVORITE ice. Everyone that comes to my house loves it too. Yes, it squeaks occasionally, but I just clean it according to the directions and that takes care of the issue. I highly recommend this product if you are willing to take care of it!

The ice maker makes great tasting ice. The unit is big and cleaning so often is a hassle and takes time. Several times the unit kept being loud (see YouTube complaints) and was returned/replaced while under warranty. GE said new unit is only covered until original warranty expires. Expect it will get noisy again and need to be returned.

Love, love, love my “good ice” maker! Every drink is a luxury!

The ice made by the Opal is the best on the market. We had an original Opal from FirstBuild that eventually stopped working after many years of enjoyment, and switched to a less expensive brand. While it made decent ice, it wasn’t quite as chewy as the Opals, but it did have an important feature that is somehow missing on Opal 2.0 - a direct water connection. There are work arounds with special lids, but they require an external tank to operate. Other brands you just hook up the water source like you would for a refrigerator. Refilling the tank is truly a pain, and while we are buying a third party lid for an old tank to make it work, this shouldn’t be required on such an expensive unit Otherwise, the aesthetics are nice, the lighting in the ice drawer is a great touch, and the WiFi notifications integrate with Home Assistant. But really… why no water line hookup? That’s just a terrible oversight.

It’s so quiet. Installing was easy and only took a few minutes for the initial clean. Once ready, it was satisfying to watch the ice production happen right away. The size of the pebble ice is perfect and I love the soft crunch. The capacity is big enough for my little family.

It was hard to choose a topic because the capacity dimensions installation noise, and product production are all fantastic!! I’ve had this since May 20 of 2024 and it’s still chugging along perfectly! It works beautifully with Alexa. I have mindset to turn off at 11 PM and it turns back on at 9 AM. It even dims the light for me when it turns off. It gives a nice ambience.

Love the ice and ease of use! This product is sleek and fits perfectly in my home. It’s the perfect size. The ice machine sounds like what an ice maker would so the sound doesn’t bother me. It produces a decent amount of ice for a party. Installation, instructions to clean were easy to understand.