Hefty 13.3 Gallon Touch Top Trash Can with Spring Loaded Lid, 4 Pack, White
$60.99 reg $90.99
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Guests are saying
This trash can has received high praise for its functionality and customer service. Guests appreciate the ease of use, especially the touch lid feature that allows for quick disposal without hassle. Many have reported positive experiences with the company's responsive customer service, which promptly replaces broken parts like lids and springs. The product's durability and design make it a great fit for various kitchen spaces, ensuring it meets the needs of families and individuals alike.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.8 out of 5 stars with 63 reviews
5 out of 5 stars
31 May, 2025
originally posted on hmsmfg.com
Love the trash can and support we got.
Love this trash can, and even after we had an issue with the lid breaking within the first year, HMS sent us out a replacement lid and were extremely helpful and accommodating. Will certainly continue to deal with Hefty and HMS in the future. THANKS YALL!
5 out of 5 stars
26 September, 2023
originally posted on hmsmfg.com
5 starts for customer service
After a few months the grey latch broke. After contacting customer service they sent a replacement latch for free! So far it’s working well!
5 out of 5 stars
2 August, 2023
originally posted on hmsmfg.com
Great product and great customer service
Have two of these trash cans in my kitchen, one for regular trash and the other for recycleables. The lid springs on one broke. The customer service department sent me replacements and it works like new again. Thank you!
5 out of 5 stars
19 May, 2023
originally posted on hmsmfg.com
replacement of broken lid
I was quickly provided a new replacement lid at no charge upon notification that mine was broken. Thank you for your prompt response
5 out of 5 stars
16 April, 2023
originally posted on hmsmfg.com
Best Large Capacity Trash Can!
Easy to clean and fits well on our original trash can (we needed a replacement lid). Hefty/HMS was so kind to replace the original lid with this one—thank you!!
5 out of 5 stars
23 March, 2023
originally posted on hmsmfg.com
Great products
Lid catch broke off you replaced it quickly thank you very much. Ed C.
2 out of 5 stars
19 February, 2023
originally posted on hmsmfg.com
Lid broke after two months use
Bought the lid two months ago and it broker faster than the original
4 out of 5 stars
1 December, 2022
originally posted on hmsmfg.com
Happy to Get a New Lid!
I just want to say how glad I am that I was able to order a replacement lid for this trashcan. I was afraid I'd have to buy a whole other trashcan plus the lid, but I called the customer service number, and for about six bucks, a lid came to my door. Yay!
5 out of 5 stars
28 November, 2022
originally posted on hmsmfg.com
Love the Touch Lid
I bought this pail for the size and ease of opening and closing of the lid. It suits my family’s needs perfectly. The lid lock broke after only having pail for a few months but the customer service representative that responded to my issue was quick in responding and had a new lid sent to me in a very timely manner.
5 out of 5 stars
31 October, 2022
originally posted on hmsmfg.com
Excellent Value
We've owned this trash can for almost a full year, and it has worked perfectly for our large family. The lid is very easy to open and close. It holds the bag in place, too. This is a great value, and works great!
5 out of 5 stars
6 October, 2022
originally posted on hmsmfg.com
Product very good - Service even better
I purchased this bin on a Tuesday and received it the very next day. The unfortunate part is that it arrived lacking the springs which make the lid functional. I wrote the company asking where I could find these exact springs. I assumed I would never hear back (And I didn’t), but to my surprise, just 4 days later 2 springs arrived in the mail ! It is this kind of customer service (Rare these days) which will make me a lifetime customer. Thank you Hefty and HMS!
5 out of 5 stars
18 September, 2022
originally posted on hmsmfg.com
Love the color and the convenient style
This is a great product but unfortunately, the touch lid broke after many uses. I called to report the problem and was told the lid could be replaced...and within a few days I received a new lid in the mail. I was very, very pleasantly surprised! Great Service!!
5 out of 5 stars
15 March, 2022
originally posted on hmsmfg.com
Excellent trash can
Bought this trash can and it’s the best we ever had. It fits into smaller spaces but holds a lot.
4 out of 5 stars
8 March, 2022
originally posted on hmsmfg.com
Sleek, easy to operate
I bought this eight months ago. It has worked out well, but unfortunately the peg broke that held one of two springs of the lid. And I reordered the lid. Glad it was still available. Service was fantastic. Replaced lid free, since it didn’t last a year.
5 out of 5 stars
19 February, 2022
originally posted on hmsmfg.com
Love it
We bought this trashcan a few years ago because it fits perfectly in my hairy small kitchen and with the lid it makes it easy for cooking and also keeps the cats and the dog out of the trash unfortunately the one spring broke but I decided to contact you to get a replacement and lo and behold you not only sent me one but for now I am beyond happy thank you so much for making a great product and have a wonderful day
4 out of 5 stars
19 February, 2022
originally posted on hmsmfg.com
13.3-gal Hefty Touch Lid Trash Can - WM Seashell
This is the correct trash can I have in my kitchen, not the black one. I'm in a wheelchair. After I cook or fix a plate or bowl of food to eat, it's great to place the food in the container on the flat top of this trash can. Food would spill onto the floor if the trash can had a slanted or round top. The touch lid is nice as well so I can quickly throw away stuff. Thanks so much for providing this nice trash can! Dwan
5 out of 5 stars
30 January, 2022
originally posted on hmsmfg.com
Customer Service
I had bought this barrel a few months back and LOVED it, recently the handle broke. I emailed customer service about this issue and they quickly sent me out a new handle no questions asked. I have since replaced the handle and continue to love the this product.
5 out of 5 stars
29 January, 2022
originally posted on hmsmfg.com
large and wonderful closing lid
I bought this trash can a few months ago. I love, love, love it. It holds a lot, keeps trash out of site and odors out of room. The lid started to pop open, and this Company replaced the lid. I couldn't believe it. A Company that does not forget their customers, and cares.
5 out of 5 stars
28 January, 2022
originally posted on hmsmfg.com
thanks HMS !
I have had the 13.3 touch lid trash can a long time. It served well many years, but we lost spring recently that lifts lid. Customer service was great. They sent me new set of springs at no charge. Thanks!
5 out of 5 stars
13 November, 2021
originally posted on hmsmfg.com
Nice looking can
We bought this and had trouble with the lid and Jennifer in customer service immediately replaced it! She was a huge help and acted very quickly!