BLACK+DECKER 32oz Electric Citrus Juicer, CJ625, Pressure Activated, Adjustable Pulp Control, Dishwasher-Safe

Thank you for taking the time to share your perspective. We understand how strongly you feel about this experience, and we’re sorry to hear that using the juicer was so frustrating—especially during a family gathering when you expected it to be straightforward and convenient. We appreciate you being candid about what didn’t meet your expectations, including how the product felt to you during use. We recognize that customers often compare today’s appliances to older models they’ve known and trusted for years, and we understand how that can shape expectations around materials and performance. While experiences can vary, we want to make sure feedback like yours is heard and addressed appropriately. We’d like to connect with you directly to better understand what you encountered and see how we can help. Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team would be glad to speak with you. Thank you again for sharing your honest feedback.

Thank you for providing your feedback regarding your Black+Decker Citrus Juicer. I'm sorry to hear of the experience you had with your juicer. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42598983 so that we may better assist you. We look forward to hearing from you.

Thank you for offering your feedback regarding your Black+Decker Citrus Juicer. I’m sorry to hear to hear of the experience you've had with your juicer. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your juicer has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.

Thank you for providing your feedback regarding your Black+Decker Citrus Juicer. I’m sorry to hear of the trouble you experienced with your original juicer, but I’m happy the replacement is working out well for you. I’m confident the new unit will continue to provide excellent performance, but should you need any further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42585190 so that we may better assist you.

Thank you for offering your feedback regarding your Black+Decker Citrus Juicer. I'm sorry to hear that you were somewhat disappointed in the design of your juicer, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new juicer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42529613, so I can address any of your concerns.

Thank you for providing your feedback regarding your Black+Decker Citrus Juicer. I’m sorry to hear of the trouble you experienced with your original juicer's container, but I’m happy the replacement is working out well for you. I’m confident the new unit will continue to provide excellent performance, but should you need any further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference 42458369 so that we may better assist you.

Thank you for providing your feedback regarding your Black+Decker Citrus Juicer. I’m sorry to hear that of the experience you had with your juicer and with registering your product. We do recommend holding onto your receipt for the warranty period. I'm also happy to advise you that we do have a part on order to send out to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42448773 so that I may better assist you. We look forward to hearing from you.

Thank you for providing your feedback regarding your Black+Decker Citrus Juicer. I’m sorry to hear of the experience you've had with your juicer. However, I'm happy to advise you that we are shipping out a new juicer to you under the two year warranty. If you have any further questions or concerns, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42357404 so that I may better assist you. We look forward to hearing from you.

Thank you for your feedback. I’m so glad to hear that you’re happy with your Black+Decker citrus juicer. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference 42334562 so that we may better assist you.