Keurig K-Supreme Single Serve K-Cup Pod Coffee Maker

A: It looks great on our kitchen counter and uses very little counter space. HOWEVER, our machine had some type of fire because it was smoking. I cannot get any help from Keurig.

A: Thanks for your question. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. We hope this helps!

A: DEFINITELY NOT QUALITY MADE! Horrible machine. This thing burned out not even a week after purchase. Tried going through 3 of these exact models. Each time I’d set it up and get it ready for the work week to have a cup of coffee and never failed that I’d set my pod and puncture the seal and press the brew button and the machine would turn off and smell of smoke. Not only is it a potential fire hazard. It’s a horrible product for the price point. I would expect the product to last at least a couple years (or even one brew) before burning out. It was really disappointing that I had the same experience 3 times in a row with the exact same model.

A: Thank you for your question. The K-Supreme coffee maker is made up of the following materials: Polypropylene (PP) Acrylonitrile Butadiene Styrene (ABS) Polystyrene (PS) We hope this helps!

A: Thanks for your question! Keurig coffee makers are designed to extract the full amount of flavor from the grounds in the K-Cup pod regardless of the brew size chosen. For the most robust-tasting cup of coffee, we would suggest choosing a smaller beverage size option and selecting the Strong brew option. We aim to create a unique beverage experience for every consumer’s preference and hope you find your perfect cup!

A: The details state it is 66oz. Also states you can brew 6, 8, 10, or 12oz cups.

A: The K-Supreme coffee maker has a removable water reservoir that holds up to 66oz of water and can brew 6, 8, 10, and 12oz sizes.

A: Thanks for your question! STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!

A: Yes, the K-Supreme coffee maker can dispense hot water when you run a brew cycle without inserting a pod. Thank you for your question!

A: Hi Rosie, thank you for your question. All Keurig home coffee makers have a one-year warranty from the date of purchase. If you have any other questions or if you need any help with your brewer, please do not hesitate to reach out to our Consumer Care team at 866-901-2739.

A: In this case, we strongly suggest that you reach out to our Consumer Care team directly for assistance. Our representatives are available to assist you at 866-901-2739. We look forward to your call!

A: Yes, to dispense hot water simply follow the normal brewing process without a pod in place. We hope this helps!

A: Thank you for your question. The K-Supreme coffee maker can hold up to 66 oz in the water reservoir and will not need to be refilled for each brew. We hope this helps!