$8.99 when purchased online
Target Online store #3991
About this item
Highlights
- [ GENTLE ON SCALP & HAIR ] Allergy Tested and suitable for sensitive scalp.
- [ CARES FOR THE SCALP BARRIER ] CeraVe Gentle Hydrating Shampoo and Conditioner are gentle on scalp & hair and remove buildup without stripping away moisture. Each formula contains 3 skin identical ceramides, niacinamide, and hyaluronic acid to support the scalp & hair.
- [ DEVELOPED WITH DERMATOLOGISTS ] It is pH balanced, allergy tested, suitable for sensitive scalp, and free of sulfates, MIT, dyes, parabens & fragrance.
- [ SOFT & NOURISHED ] Use as a system with CeraVe Gentle Hydrating Conditioner for healthy and soft feeling hair.
- [ SUITABLE FOR ALL HAIR TYPES ] Suitable for all hair types, curl patterns, and color-treated hair. Ages 14+ years old
Description
Haircare reinvented with dermatologists.
This clinically tested Gentle Hydrating Shampoo cleans hair and removes buildup without disrupting the scalp barrier. The formula with 3 skin identical ceramides, niacinamide, and hyaluronic acid was developed with dermatologists and gentle on scalp and hair. It is pH balanced, allergy tested, suitable for sensitive scalp and free of sulfates, MIT, dyes, parabens & fragrance. CeraVe Gentle Hydrating Shampoo removes buildup without stripping away moisture and leaves hair feeling healthy and soft* Suitable for all hair types, curl patterns, and color-treated hair. Unisex. Age 14+ years old.
*with CeraVe Gentle Shampoo + Conditioner system use
This clinically tested Gentle Hydrating Shampoo cleans hair and removes buildup without disrupting the scalp barrier. The formula with 3 skin identical ceramides, niacinamide, and hyaluronic acid was developed with dermatologists and gentle on scalp and hair. It is pH balanced, allergy tested, suitable for sensitive scalp and free of sulfates, MIT, dyes, parabens & fragrance. CeraVe Gentle Hydrating Shampoo removes buildup without stripping away moisture and leaves hair feeling healthy and soft* Suitable for all hair types, curl patterns, and color-treated hair. Unisex. Age 14+ years old.
*with CeraVe Gentle Shampoo + Conditioner system use
Hair Type: Curly, All Hair Types, Colored
Health Facts: Silicone-Free, Contains Hyaluronic Acid, Sulfate-Free, Hypoallergenic, No Fragrance Added, Alcohol-Free, Dye-Free, Phthalate-Free, Formaldehyde-Free, Paraben-Free
Product Form: Liquid
Sustainability Claims: Recyclable
Recommended Use: Daily
Beauty Purpose: Basic Cleansing, Nourishing, Smoothing, Deep Hydration
Net weight: 12 Ounces
Features: Non-Drying, Alleviates Dry Scalp, Hypoallergenic, PH-Balanced, Dermatologist Tested
TCIN: 92463474
UPC: 3606000607019
Item Number (DPCI): 063-02-0220
Origin: Assem USA w/foreign/dom. parts
Ingredients:
aqua/water/eau, sodium c14-16 olefin sulfonate, disodium laureth sulfosuccinate, disodium cocoamphodiacetate, glycol distearate, amodimethicone, sodium chloride, sodium lauryl sulfoacetate, potato starch modified, cocamide mipa, ceramide np, ceramide ap, ceramide eop, carbomer, niacinamide, trideceth-6, triethyl citrate, sodium hydroxide, sodium benzoate, sodium lauroyl lactylate, salicylic acid, sodium hyaluronate, cholesterol, coco-betaine, citric acid, cetrimonium chloride, caprylyl glycol, phytosphingosine, xanthan gum, polyquaternium-10, acrylates copolymer, benzoic acid, ppg-5-ceteth-20 (code f,i,l, n70046499/1). 1218429cv51.
Shipping details
Estimated ship dimensions: 1.496 inches length x 2.913 inches width x 7.874 inches height
Estimated ship weight: 0.86 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is this fragrance free?
submitted by SA - 4 months ago
A: Hello SA! Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. We hope this information has been helpful and that you can use our products with great success!
submitted byCerave Product Expert - 4 months agoBrand expertA: Great question! Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 4 months agoBrand expert
Q: Does this shampoo lather well? I’m looking for low lathering shampoo.
submitted by Sugartown - 2 months ago
A: Hello Sugartown! Thank you for your inquiry about the CeraVe Gentle Scalp Care Shampoo. Our formula is designed to cleanse effectively while being gentle on the scalp, and it produces a low to moderate lather. We understand your preference for a low-lathering shampoo, and this product is formulated with that in mind, aiming to provide a gentle cleansing experience without excessive foam.
submitted byCerave Product Expert - 2 months agoBrand expert
Q: Has this product been tested on animals?
submitted by aptheowl - 3 months ago
A: Hello aptheowl! CeraVe, a brand of L’Oréal, does not test on animals. L’Oréal has not tested our products on animals since 1989. We care for animal welfare and we are for a world without animal testing.
submitted byCerave Product Expert - 2 months agoBrand expert
Q: Is this product vegan?
submitted by Laurab - 3 months ago
A: Hi Laurab. Thank you for reaching out to CeraVe regarding the Gentle Scalp Care Shampoo. This product is not vegan. We hope this information has been helpful!
submitted byCerave Product Expert - 3 months agoBrand expert
Q: Is this product safe to use on color treated hair?
submitted by TechMomRichfield - 4 months ago
A: Hey, Great question! Yes, the Cerave Gentle Scalp Care Shampoo is safe for color-treated hair. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 4 months agoBrand expert
Q: This product has several coconut derived ingredients. Coconut oil is highly comedogenic wouldn't that just irritate the scalp by clogging the pores?
submitted by Shannon - 7 months ago
A: Hello Shannon, Thank you for sharing your concerns regarding CeraVe Gentle Scalp Care Shampoo. eraVe Gentle Hydrating Shampoo is a clinically tested formula designed to remove buildup without stripping your hair of moisture.* The innovative formula with three essential ceramides, niacinamide, and hyaluronic acid was developed with dermatologists to be gentle on your scalp and hair. Paired with CeraVe Hydrating Conditioner, the hydrating shampoo leaves hair feeling healthy and soft. Both formulas are pH-balanced, non-comedogenic, and allergy-tested and suitable for sensitive scalps. They’re also phthalate-free, sulfate-free, paraben-free, fragrance-free, and formulated for all hair types, including curls and color-treated hair. We hope this information has been helpful and you will try our hair care products soon!
submitted byCerave Product Expert - 7 months agoBrand expert
CeraVe Hair Care Collection
About the collection
Haircare reinvented with dermatologists from the #1 dermatologist recommended skincare brand.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
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Guests are saying
This shampoo has received high praise for its ability to hydrate and nourish hair, leaving it feeling soft, clean, and manageable. Guests appreciate its gentle formula, which is suitable for sensitive scalps, and the absence of strong fragrances. Many have noted improvements in hair texture and moisture retention, making it a great choice for those with dry or curly hair. The quality packaging and effective lather further enhance the overall experience, making it a recommended product for daily use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1209 reviews
56% would recommend
23 recommendations
Hair loss!
1 out of 5 stars
Thumbs down graphic, would not recommend
Alyssa - 5 days ago, Verified purchaser
Do not recommend! I wanted to like this shampoo and thought it would be great for my psoriasis/dry scalp. After using it for 2~ weeks, I noticed significant hair loss.
Love this product!
5 out of 5 stars
Thumbs up graphic, would recommend
TargetMama09 - 10 days ago, Verified purchaser
I LOVE this product. I think shampoo is like an “everyone is different” product because this shampoo has been life changing for me. I have been breaking out all over my scalp for about 2 years and tried multiple different shampoos with no luck. With this shampoo I have been pimple free for 6 months! It does not leave my fine hair greasy as others have stated for them, and has honestly been a miracle worker.
Excessice hair loss
1 out of 5 stars
Thumbs down graphic, would not recommend
Mel - 10 days ago, Verified purchaser
I loved this product at first. But after a few months of using it, I noticed significant hair loss. Everytime I saw myself in the mirror, I thought it was grease weighing my hair down making it look flat but I was actually losing hair all on the sides of my head. I was shedding everywhere. It was ridiculous and I’m so sad. I hope my hair grows back.
1 reply from Cerave Product Expert team - 10 days ago
Hi Mel. Thank you for reaching out to CeraVe. We are sorry to hear about the experience you had with the Gentle Scalp Care Shampoo. We would like to speak with you directly about it. Please give us a call at 888-768-2915, M - F, 9am - 5:30 pm, ET for assistance and provide the case #42726654. Please have the product with you when you call. Looking forward to hearing from you!
Perfect & Simple
5 out of 5 stars
Bimjoker - 12 days ago
originally posted on cerave.com
This works so perfect. It’s simple and it really works. I’m going through menopause and sometimes my scalp gets so itchy and dry and this completely made it go away and it makes my hair feel soft and clean. It’s simple and it works.
Would not recommend
1 out of 5 stars
Thumbs down graphic, would not recommend
Diana - 12 days ago, Verified purchaser
I would not recommend it. Hair gets greasy very quickly. After using it, my hair started falling out a lot.
1 reply from Cerave Product Expert team - 10 days ago
Hello Diana. Thank you for sharing your experience with CeraVe Gentle Scalp Care Shampoo - 12 fl oz. We’re sorry to hear that this product did not work with your hair and we would like to assist you further. Please give us a call at: 888-768-2915 M-F 9:00am-5:30pm EST. It would be helpful if you have the product available when you call. We look forward to speaking with you soon.
Love this shampoo!!!
5 out of 5 stars
Laura23 - 13 days ago
originally posted on cerave.com
I love this shampoo! I was struggling with dandruff and a severely itch and dry scalp. I tried several medicated shampoos but they only worked for a few weeks. As a last ditch effort I grabbed this shampoo assuming it wouldn’t work and to my surprise it did! CeraVe shampoo doesn’t leave my scalp feeling stripped and itchy and it does a decent job moisturizing the ends of my hair as well!
Read review above.
1 out of 5 stars
Tina - 17 days ago
originally posted on cerave.com
I have used Cera Ve skin care products and have been satisfied with them. I recently order the Gentle Hydrating Shampoo which states on the front of the bottle "no sulphates". This is the reason that I bought it. However, on the ingredient list, it clearly states "sulfates". The word has been manipulated with other letters, but this is still "sulfates". This is deceiful and dishonest and I believed that this was a company with integrity. I am now rethinking the skin care products that I am using.
1 reply from Consumer Care Center team - 14 days ago
Thank you for your feedback regarding the CeraVe Gentle Hydrating Shampoo. We understand your disappointment with the "no sulfates" claim versus the ingredient list. "Sulfate-free" typically refers to the absence of harsh cleansing sulfates like SLS/SLES. Some ingredients may contain "sulfate" in their chemical name but function differently as milder alternatives or other components, not the harsh ones usually avoided. We apologize for any confusion and assure you of our commitment to integrity. For a precise explanation of the specific ingredient, we recommend contacting CeraVe's customer service directly.
Not good for sensitive scalps like mine
1 out of 5 stars
MissyG - 25 days ago
originally posted on cerave.com
I have sensitive skin and scalp. I was excited to try this shampoo when I saw it at the grocery store as I am looking for one that includes niacinamide. Unfortunately it really irritated my scalp in just one use. After looking into the ingredients many sources said SODIUM C14-16 OLEFIN SULFONATE, the main surfactant in this product, is not for sensitive skin. I do not know why Cerave would use this surfactant.
1 reply from Consumer Care Center team - 23 days ago
Hi MissyG! We are sorry to hear about the experience you had with our Gentle Hydrating Shampoo. We would like to speak with you directly about it. Please give us a call at 1-888-768-2915 Mon - Fri 9am - 5:30pm EST for assistance and provide the case #42523478. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
Not for oily hair
3 out of 5 stars
sydneyc169_5002 - 29 days ago
originally posted on influenster.com
[This review was collected as part of a promotion.] Nice shampoo, lathers well and feels clean. I don’t recommend to people who are prone to having oily hair, as I feel like mine got greasy quick after using. Probably better for people with dryer scalps.
1 reply from Consumer Care Center team - 28 days ago
Hello there! Thank you for reaching out. We’re sorry to hear about your experience with the Gentle Hydrating Shampoo and would like to speak with you directly to address your concerns. Please give us a call at 888-768-2915, Monday through Friday, 9:00 am – 5:30 pm ET, and provide case number 42491661 when you call. If possible, having the product available during your call will help us assist you more efficiently. We look forward to speaking with you and working to resolve this issue.
Won't buy again
2 out of 5 stars
Thumbs down graphic, would not recommend
Sara - 1 month ago, Verified purchaser
I have had to use more dry shampoo using this bottle than I have with any other shampoos the last 10 years. I dont have terribly oily hair, but this does not keep my hair looking clean for more than 24 hours. While using it, I have to use a lot to feel like I'm cleaning well enough, and I'm needing to shampoo more often.
1 reply from Cerave Product Expert team - 1 month ago
Hello Sara. Thank you for sharing your experience with CeraVe Gentle Scalp Care Shampoo - 12 fl oz. We're sorry to hear that this product did not meet your expectations. We appreciate your feedback as it helps us to better understand how we can improve our products. We will be sure to pass your comments along. Thank you for trying CeraVe!
Cerave
5 out of 5 stars
Thumbs up graphic, would recommend
Wtx - 1 month ago, Verified purchaser
Good product excellent packaging
Not a good product
1 out of 5 stars
loryg3_7139 - 1 month ago
originally posted on influenster.com
[This review was collected as part of a promotion.] Did not like this product at ALL! Did NOT clean your hair, has a weird scent, and may have caused a bit shedding. I don’t recommend this creamy product.
1 reply from Consumer Care Center team - 1 month ago
Hello loryg3_7139! We are very sorry to hear about your experience with our Gentle Hydrating Shampoo. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #42330621. We look forward to speaking with you!
If you have a dry, sensitive, or easily irritated
5 out of 5 stars
damiena9_5711 - 2 months ago
originally posted on influenster.com
[This review was collected as part of a promotion.] I've been using CeraVe Gentle Hydrating Shampoo for a few weeks now, and overall, I'm impressed. As someone with a sensitive scalp and dry, wavy hair, finding a shampoo that cleanses without stripping moisture has been a challenge — but this one genuinely lives up to its claims.
Soft hair without the heavy scent!
5 out of 5 stars
Thumbs up graphic, would recommend
ShadowCat - 2 months ago, Verified purchaser
This leaves my hair soft without weighing it down, and is great for my scalp, too. Best part is no strong smell!
Wish it worked for me
2 out of 5 stars
Vero - 2 months ago
originally posted on cerave.com
I love the conditioner I will keep buying it .. the shampoo burns the back of my scalp I get this weird sensation and my scalp feels a little dry no flakes or anything just feels crispy if that makes sense .. I do lose a lot of hair with this shampoo idk why .. I’m not sure why there is salicylic acid in it .. my skin is sensitive already and I don’t think I am oily at all so maybe it makes me produce even less oil . I was so excited for this shampoo .. I think it has way to many ingredients.. I just want something that would wash my hair good , and not leave it so frizzy or dry … I’ve tried a lot of shampoos and they either cause weird sensations my scalp like this one or give me major headaches from the fragrance in them.. or the ones with oils itchy my scalp or leave a residue on my Scalp from not washing my scalp good.. so far the only one that is ok is suave essentials and I feel like it’s so cheap and I feel bad using it on my head because i hear it’s so bad for you .. but the smells don’t bother me or the shampoo doesn’t cause weird sensations on my head :( . Idk what I’m suppose to do.
1 reply from Consumer Care Center team - 2 months ago
Hello Vero! We are very sorry to hear about your experience with our Gentle Hydrating Shampoo. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #42142570. We look forward to speaking with you!
Greasy
1 out of 5 stars
Thumbs down graphic, would not recommend
Marissa - 2 months ago, Verified purchaser
Leaves my hair feeling very greasy like I didn't wash it at all.
1 reply from Cerave Product Expert team - 2 months ago
Hello Marissa. Thank you for sharing your experience with CeraVe Gentle Scalp Care Shampoo - 12 fl oz. We're sorry to hear that this product did not meet your expectations. We appreciate your feedback as it helps us to better understand how we can improve. We will be sure to pass your comments along to the appropriate department. Thank you for trying CeraVe!
Hair loss
1 out of 5 stars
73momma - 2 months ago
originally posted on cerave.com
I lost a lot of hair using this product. As soon as I stopped using it my hair stopped falling out. I use other cerave products so thought this would be gentle like the rest. I do not recommend.
1 reply from Consumer Care Center team - 2 months ago
Hello! We're sorry to hear about your experience with our Gentle Hydrating Shampoo. We would like to speak to you directly, if you can please give us a call at 888-768-2915 with case number 42106733. Our hours of operation are Monday through Friday 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
Great shampoo
5 out of 5 stars
Thumbs up graphic, would recommend
lex - 2 months ago, Verified purchaser
Started using this after discovering some skin allergies and love it. I’m on my 4th bottle. There was a bit of an adjustment period where I worried my hair wouldn’t do well with it, but it’s been several months and it works so well.
LOVE THIS GENTLE HYDRATING SHAMPOO!!!
5 out of 5 stars
JodyLovesCeraVe - 2 months ago
originally posted on cerave.com
I am really loving this gentle hydrating shampoo along with the conditioner. I have natural silver wavy hair that is somewhat dry and this shampoo and conditioner work wonders on my hair. My only wish is that you will come out with a fragrance free leave in conditioner as well. I’m having a hard time finding a fragrance free leave in conditioner so I’m hoping you listen to your customers and come out with one soon with moisture and shine.
Excellent for fine, dry, frizzy color treated hair
5 out of 5 stars
LainaBabes - 2 months ago
originally posted on cerave.com
The shampoo and conditioner are fantastic. I have baby fine, color treated and DRY, frizzy hair.