CeraVe Gentle Scalp Care Shampoo - 12 fl oz
$8.99 ($0.75/fluid ounce)
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CeraVe Hair Care Collection
About the collection
Haircare reinvented with dermatologists from the #1 dermatologist recommended skincare brand.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
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Guests are saying
The Cerave Gentle Hydrating Shampoo and Conditioner duo has garnered positive feedback for its ability to cleanse without stripping moisture, making it ideal for sensitive scalps. Guests appreciate its lightweight formula, which leaves hair feeling soft, clean, and hydrated. Many have noted the absence of strong fragrances, making it suitable for those with sensitivities. Overall, this product is praised for its effectiveness in maintaining healthy hair and scalp, making it a great addition to any hair care routine.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1562 reviews
69% would recommend
56 recommendations
5 out of 5 stars
22 October, 2026Verified purchase
No scent-suds up leaving hair feel clean.
First time using this CeraVe shampoo. Johnson and Johnson baby shampoo is no longer available in store. CeraVe is a good product so decide to purchase. I shampoo every night. 76 years old with gray hair.It's a good product for me.
5 out of 5 stars
22 October, 2026
originally posted on cerave.com
Amazing
[This review was collected as part of a promotion.] Honestly this shampoo was great on my scalp it gave me a good cleanse and lather. It really got rid of all extra oils on my hair and scalp. While also keeping my skin healthy and moisturized
4 out of 5 stars
21 October, 2026
originally posted on influenster.com

Good Shampoo
Doesn't have a strong smell after use and once the hair is dry but it gets the job done. I like that it's a clean and simple product leaving my hair feeling fresh
5 out of 5 stars
20 October, 2026
originally posted on cerave.com
Great product!
I have been trying to find a shampoo and conditioner that work for my fine hair that is oily in like a day in the scalp and dry on my ends and also very sensitive to fragrance and perfume products and seems like that is all there is on the market. This product cleaned my hair and also helps it hydrated after without weighing it down. I used to the conditioner as well. I could feel how soft my hair was after and 48 hours later and it is still feeling light, soft and not itching or feeling dry on my scalp. The price is not horrible either. 100% will continue to use these products. Love their other skin products as well, Cerave Eczema relief creamy oil, works on different kinds of itchy skin from eczema, psoriasis and even after shaving my legs.
5 out of 5 stars
Thumbs up graphic, would recommend
20 October, 2026Verified purchase
(no review title)
This is my third bottle. Excellelnt shampoo. Gentle on my hair while thoroughly leaving my hair shiny and clean. Great price point.
1 out of 5 stars
3 October, 2026
originally posted on cerave.com
Excessive hair shedding after use
I bought this about a year ago and began losing a lot of hair after washing. I wasn't sure if it was the shampoo or something else. I stopped using it. I ran out of my regular shampoo and decided to give it another try and sure enough huge amounts of hair coming out. My scalp is also slightly burning. I rinsed well for an extra 5 minutes to try to get it all off of my head and I will not be using it again
From Consumer Care Center team
Hello. We are very sorry to hear about your experience with the Gentle Hydrating Shampoo. We would like to discuss this further with you to document your experience. Would you be so kind to contact our team at 888-768-2915 9:00 am - 5:30 pm EST Monday - Friday and provide the reference #48554478. We look forward to connecting with you soon.
27 days ago
5 out of 5 stars
Thumbs up graphic, would recommend
1 October, 2026Verified purchase
At the first wash turns like new.
After the very first wash, it felt my scalp and hair new! My scalp was sore, dry, and flaking from hair dye, and my hair felt like total straw because it’s 100 degrees where I live. But after washing my hair just once and leaving it on for 2 minutes, it brought my scalp back to life. The pain and itching are completely gone, the flakes are cleared up, and my hair is now as soft as a baby’s
5 out of 5 stars
28 September, 2026
originally posted on influenster.com

This is a great cleansing shampoo
I have been using the CeraVe hydrating shampoo for several months now and I can tell that my hair is healthier and the consistency of it feels so good. My hair is super shiny now and I love that this is sulfate and paraben free. I have scalp psoriasis and this has just really helped my scalp feels so clean and refreshed.
5 out of 5 stars
25 September, 2026
originally posted on influenster.com

So Good! So Refreshed!
I am absolutely amazed. I had an angry scalp and decided to try this shampoo as a way to eliminate fragrances and other heavy oils and botanicals from my products. I have curly hair (4a) and I truly doubted this shampoo’s ability to feel moisturizing for me. HOWEVER, my scalp feels refreshed and soothed. My hair feels moisturized. I am truly pleased.! Not once did my hair feel overly stripped. I followed up with the accompanying conditioner.
5 out of 5 stars
18 September, 2026
originally posted on influenster.com

Good For Sensitive Scalp
I waited a while to purchase Cerave Shampoo but when I finally tried it I was hooked. I am sensitive to strong scents and this shampoo is unscented. It doesn’t bother my sensitive scalp at all. It is also a great value. will keep this in my shampoo rotation.
5 out of 5 stars
15 September, 2026
originally posted on influenster.com

AMAZING
MY FAV SHAMPOO! It’s literally the best and it makes my hair so full and thick. I have bought this serval times and rave about it. 10/10!!!! You need to try!
5 out of 5 stars
Thumbs up graphic, would recommend
13 September, 2026Verified purchase
Best Shampoo and Conditioner I've Ever Used
I am not one to review products ever. I either like it or don't, and I'll either just keep it or quietly return the item. I have just used this shampoo and conditioner for the first time, and when I tell you this is the best stuff I have ever put in my hair, I beg you to believe me. I've been using Monday shampoo and conditioner, but it dried out my scalp and hair so bad it made me itchy and I thought I might've been allergic to something in it so I went looking for another one shampoo conditioner combo that moisturises but doesn't make my hair oilier than a prospector who just struck black gold. Stumbled upon this, have used cerave before but for skincare so I thought I'd give it a go. This duo here might be my new all time favorite. The shampoo lathers very well, and for the first time in a long, long time, my scalp feels actually clean. Not just "Not oily", clean. My hair was instantly so much more soft using the conditioner, the little tangles I usually get at the base of my neck melted away when I put it on. I was genuinely standing in my shower in awe petting my own hair because of how soft it was after the first wash. It also rinses out really well, so you don't feel like you still have half of the conditioner in your hair after rinsing for 10 minutes. It smells like skincare, which I actually really love. It's not strong by any means (you can barely smell it even when your nose is in a fist full of your own hair) and it kinda just smells like clean. There's no harsh fragrances and it doesn't dissolve your nose hairs with chemicals, it's really really nice. Compared to the mountain of other shampoos and conditioners I've tried in this price range, this set takes the cake no questions asked.
4 out of 5 stars
Thumbs up graphic, would recommend
10 September, 2026Verified purchase
No perfume
Love this shampoo. It cleans pretty well with no perfumes,,,,a real life saver. Of course you need a conditioner because it Will dry your hair out if used everyday. The rinse has no perfume, too! It seems to be a lot of work to rinse my hair with this stuff,but the results are good enough for me…. I have gray hair. I hope it doesn’t get recalled for some health reason. It is pricey, but it doesn’t give me a headache.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 September, 2026Verified purchase
(no review title)
Horrible, even cheap drug store shampoos are better than this. Smells nasty, doesn't lather, and doesn't clean the scalp. I didn't know it could do this but even my scalp is breaking out! Nasty stuff. Avoid.
5 out of 5 stars
Thumbs up graphic, would recommend
5 September, 2026Verified purchase
Would think it cost 3x as much!
I have a chin length straight bob with fine hair. I love this shampoo. It makes my hair so soft and no static flyaways. Most importantly, it isn’t remotely greasy, even by day 2. Fantastic shampoo!
1 out of 5 stars
Thumbs down graphic, would not recommend
1 September, 2026Verified purchase
Leaves hair frizzy with leftover residue
I was hoping for a gentle, scalp-soothing wash, but this shampoo didn't work for my coily hair. It left a strange residue behind instead of rinsing clean, which ended up drying out my strands and causing a lot of unwanted frizz. Definitely not ideal for curly or textured hair.
From Cerave Product Expert team
Hello Ash. We are sorry to hear about your experience with CeraVe Gentle Scalp Care Shampoo 12 fl oz Deep Hydration, Basic Cleansing, Curly & Dry Hair, Paraben-free. We understand how frustrating it can be when a product does not meet your expectations. A shampoo like CeraVe Gentle Scalp Care (or similar sulfate-free, scalp-focused cleansers) can sometimes leave the mid-lengths and ends of curly or dry hair feeling dry and frizzy due to several factors: Focus on Scalp Health vs. End Hydration: Scalp-care shampoos are primarily formulated to cleanse the scalp, balance sebum, and protect the skin barrier (often using ceramides, niacinamide, or mild exfoliants). They may lack the heavy conditioning agents or rich emollients that dry or curly hair needs along its lengths. Surfactant Distribution and Rinsing: As you rinse the shampoo down your hair, it cleanses the lengths. If your hair is naturally porous or dry, even gentle cleansers can strip away the remaining surface oils that curls rely on to stay clumped and smooth. Lack of Slip / Detangling Agents: Curly and dry hair needs "slip" during washing to prevent friction and cuticle roughening. Scalp-focused formulas often prioritize lightweight rinsing over heavy conditioning polymers, which can lead to friction-induced frizz. Porosity and Moisture Absorption: Curly hair often has high porosity, meaning cuticles are raised. If moisture isn't immediately locked back in with a rich conditioner or leave-in product after washing, the hair quickly loses hydration to the air, resulting in frizz. Again we appreciate your feedback as it helps us to better understand how we can improve. Thank you for trying CeraVe.
2 months ago
5 out of 5 stars
30 August, 2026
originally posted on influenster.com

Fresh and clean shampoo
I’ve tried several shampoos in the last year with Cerave being my favorite. It has a great lather and leaves my hair and scalp feeling fresh and clean.
5 out of 5 stars
27 August, 2026
originally posted on influenster.com

Amazing for sensitive scalp
My scalp was having trouble using scented shampoo. It’s unscented and it cleans my hair very well. If your scalp is super sensitive try this shampoo out. I’ve been using it for over a year.
1 out of 5 stars
20 August, 2026
originally posted on cerave.com
Hair loss
Major hair loss. I used the hydrating shampoo/conditioner for 5 days and discontinued but was too late. One month later, still hair falling out. Do not use this unless you want to be bald. I pray my hair goes back to normal.
From Consumer Care Center team
Hello Lucy! We are very sorry to hear about your experience with our Gentle Hydrating Shampoo. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #48112329. We look forward to speaking with you!
2 months ago
5 out of 5 stars
19 August, 2026
originally posted on influenster.com

Suaviza el volumen en el pelo
Its packaging is eye-catching and easy to use, it softens the volume, the rinse is very good and it produces a lot of lather Therefore, its cleanliness is optimal.