Ninja CREAMi Ice Cream Gelato and Sorbet Maker 7 One-Touch Programs Pink NC301PK
Highly rated
$229.99
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$11.99
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4.2 out of 5 stars with 155 ratings
4.4 out of 5 stars with 1507 reviews
75% would recommend
127 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026
Meh
Lasted just over a year and then the shaft broke. Great until then with light use.
1 reply from SharkNinja Product Expert team - 5 days ago
Hello there, thanks for sharing your feedback. We’re really sorry to hear your Creami only lasted a little over a year before the shaft broke. That definitely isn’t the experience we want for you, especially with light use. Please reach out to our Customer Support team with your model and purchase details so we can take a closer look and review your options. You can contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We’d love the chance to help make this right. Warm Regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
1 March, 2026Verified purchase
(no review title)
We have made smoothies and sorbet and it was so easy. It just requires a little planning ahead! Love our new Creami
2 out of 5 stars
29 January, 2026Verified purchase
(no review title)
Shipped only in the box it came in. Not another box to protect it. Typically I would not mind but the box was damaged. I hope the actual appliance is not damaged and works properly,
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Kori, Thank you for taking the time to write a review. We’re truly sorry to hear that your Ice Cream Maker arrived without additional protective packaging, resulting in damage to the box during delivery. We completely understand how frustrating and concerning that can be when you expect your unit to arrive in perfect condition. Once you’ve had a chance to inspect the item itself, we kindly recommend contacting Target, since the purchase was made through their store, so they can assist you further and help make this right. If you have any other questions or need additional support, please don’t hesitate to reach out to us directly at 1-800-365-0135. Our dedicated team is here to help Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen.
4 out of 5 stars
Thumbs up graphic, would recommend
25 January, 2026Verified purchase
Nice little machine.
I would have liked this better if a person didn’t have to freeze products to be used in the Creami ahead of time. I like the ability to make smaller servings ahead of time to place in the freezer. Be sure this is what you want before purchasing it.
2 out of 5 stars
Thumbs down graphic, would not recommend
3 January, 2026Verified purchase
Did not last long!
This machine was used often in the summer but not excessively and ours broke after 1 year. Reading reviews online there are many others with a similar experience.
1 reply from SharkNinja Product Expert team - 3 months ago
Hello there. Thank you for sharing your experience with the Ninja Creami. We’re sorry to hear that your machine stopped working after a year. That’s certainly not what we want for our customers. We recommend reaching out to Ninja Customer Support, as they can assist with troubleshooting or discuss warranty options if applicable. Kindly contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen.
5 out of 5 stars
Thumbs up graphic, would recommend
30 December, 2025Verified purchase
(no review title)
Works great! Smooth ice cream everytime. 😁
2 out of 5 stars
Thumbs up graphic, would recommend
27 December, 2025Verified purchase
(no review title)
Haven’t used this item yet but wanted to report on how I received it. The package was clearly mishandled in the process of being delivered to me. It’s not damaged enough to wear I think I need to return it but not happy with the dents and scratches on the appliance itself. I will be reporting to UPS as well.
1 reply from SharkNinja Product Expert team - 3 months ago
Hi there, Thank you for sharing your feedback. We’re truly sorry to hear your CREAMi arrived with dents and scratches due to mishandling during delivery. We understand how disappointing this must have been and appreciate you letting us know. For assistance with this issue, we recommend reaching out to Target directly. Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
27 December, 2025Verified purchase
(no review title)
Love this ! Such an amazing way of doing your own sweet treats at home
5 out of 5 stars
Thumbs up graphic, would recommend
16 December, 2025Verified purchase
Must have!
High recommend! Super easy to use and the outcome is great every time.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 December, 2025
don't waste your money if you already own a blender
It's super loud sounds like a helicopter taking off. Super big and clunky. Overly complicated, I wanted to make a milk shake and filled half the basin. But you can't click half and choose milk shake you have to choose full .. dumb. Didn't breakup the mix ins. The recipe used too much milk to ice cream ratio and was basically flavored milk. This machine doesn't chill or freeze anything. It only blends stuff together. Waste of money. Will be returning
1 reply from SharkNinja Product Expert team - 4 months ago
Hi there, Thank you for your feedback. This isn’t our usual standard, and we understand how frustrating this must be expecting a smooth milkshake experience and ending up with loud operation, complicated settings, and disappointing results is truly disheartening. This isn’t our usual standard and we’d appreciate the opportunity to make this right. If you still have the unit please contact our Ninja customer support team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Kind Regards, Ninja Kitchen
5 out of 5 stars
Thumbs down graphic, would not recommend
13 December, 2025Verified purchase
Disappointed
Didn’t appreciate it being sent in picture on box should have stayed it before ordering ship in original box I have not use it I’m sure the product is good it’s was packaged wrong
5 out of 5 stars
Thumbs up graphic, would recommend
12 December, 2025
Game changer!
This Ninja CREAMi is an absolute game changer for me. I use to spend anywhere from $60-85 per week door dashing or Uber eating ice cream from my local DQ. You can imagine the exorbitant cost adding up. Late one night I saw an infomercial for this ice cream maker and knew it was a sign to change my life around. After about 3 weeks of owning it I've already got my money's worth. I recommend this to any fellow ice cream lover!
1 out of 5 stars
Thumbs down graphic, would not recommend
12 December, 2025Verified purchase
poor shipping, no packing materials used
Box arrived very damaged, no packing materials....very disappointing as this was a gift!
1 reply from SharkNinja Product Expert team - 4 months ago
Hi Jody, Thank you for bringing this to our attention. We understand how frustrating it must have been to receive a damaged box, especially since it was meant to be a gift. Please contact Target directly for assistance if the unit itself is damaged with this issue, as they’ll be able to help resolve it for you. Kind regards, Ninja Kitchen
1 out of 5 stars
Thumbs down graphic, would not recommend
11 December, 2025Verified purchase
Do not Opt for Shipping
Terrible delivery. The outer box was obviously damaged and the person who packaged it tried to fix it by adding target branded tape. It definitely didn’t work! The box showed up on my doorstep falling apart and very damaged. I expect better.
1 reply from SharkNinja Product Expert team - 4 months ago
Hi there, Thank you for sharing your review. We truly regret the condition in which your delivery arrived. Receiving a damaged package is never acceptable, and we understand how frustrating this must have been. Thank you for bringing this to our attention. We recommend contacting Target’s Customer Service to report the delivery issue, as they can assist you further. Your feedback will also be shared with the appropriate teams to help prevent this from happening again. Kind regards, Ninja Kitchen
4 out of 5 stars
Thumbs up graphic, would recommend
9 December, 2025Verified purchase
(no review title)
I did not use yet! but it looks fantastic!
5 out of 5 stars
Thumbs up graphic, would recommend
7 December, 2025Verified purchase
Great product
Bought for our 19yr old granddaughter, and she loves it! Used it 3 times in 5 days, and our grandson loves it too!
1 out of 5 stars
7 December, 2025Verified purchase
Not worth the price tag.
Would not even work. Spun for about 10 seconds and quit. I tried everything. Letting the ice cream sit out for 15 plus minutes, ran some warm water over the container (yes I dried it off after), took blade out put blade back in, made sure everything was put together and secure. The screen won’t light up all options to use if it’s not put together correctly. Each time the machine would start and spin for 10 seconds tops. Returned. It is not special enough for that kind of hassle just to try to figure out how to make it work.
1 reply from SharkNinja Product Expert team - 4 months ago
Hello Cole, thank you for your feedback and for bringing this issue to our attention. We’re sorry to hear about your experience with the Ninja NC301. You mentioned that the machine only spun for about 10 seconds before stopping, even after you tried various troubleshooting methods like letting the ice cream sit, warming the container, and making sure everything was properly secured. This is not typical of our standards, and we completely understand your frustration. Please reach out to our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we will do our best to resolve this for you. Best regards,Ninja Kitchen NA
1 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2025Verified purchase
Terrible shipping
This is not about the actual product, but Target’s shipping methods. No cardboard box, just the box it sits in on the shelf. Box was completely wet, and pretty much opened. They taped over ripped parts of the box. Very disappointed in the shipping method used for this expensive product.
1 reply from SharkNinja Product Expert team - 4 months ago
Hello Kyle, Thank you for sharing your experience with us. We understand how disappointing it must be to receive your product in those shipping conditions, as this isn’t the experience we want for our customers. Since the order was fulfilled by Target, we recommend reaching out to them directly regarding any shipping improvements they can make or concerns. If you need any assistance with the unit itself once you’ve inspected it, please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists will be happy to help. We’re available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. Kind regards, Ninja Kitchen NA
3 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2025Verified purchase
Dissatisfied with shipping, not the product
I ordered 4 of these Ninja Creamis. I am happy with the produce but not the shipping. Two came in shipping boxes, and they are great. Two came shipped just in the product box and both of those have a torn box and does not look appropriate to give as a gift. I was disappointed that they were not all four in shipping boxes to protect the product.
1 reply from SharkNinja Product Expert team - 4 months ago
Hello Eloise, Thank you for sharing your experience with us. We understand how disappointing it must've been to receive the CREAMi units in damaged boxes, especially when they were intended as gifts. We’re happy to hear that the products themselves arrived safely. If you experience any issues with the units, please feel free to give our team a call at 1-800-365-0135. We’d be happy to assist you as we truly hope this experience doesn’t affect your view of our brand. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET. Kind regards, Ninja Kitchen NA
4 out of 5 stars
Thumbs up graphic, would recommend
5 December, 2025
(no review title)
Love it didn’t like how target didn’t have it in a box so the person I was buying for saw their Christmas gift!!!