Kim - 4 months ago, Verified purchaser
Bought these for my 2 year old granddaughter. I saw they were advertised as hard to break, and being from Crayola (a brand I grew up~ and I'll be 60 next month), I expected them to be as advertised. I would like to state also, that Crayola is the only brand I bought for my children when they were growing up. The first time my granddaughter used the crayons, some fell and there was no breakage. Several uses later and we now have multiple crayons broken at the tips and a couple have broken in half after falling on the floor. Very disappointed.
1 reply from Crayola team - 4 months ago
Thank you for being a loyal Crayola consumer through the years. We understand this isn’t the quality you’ve come to expect from Crayola, and we will be sure to share your experience regarding the Jumbo Crayons with our Quality Assurance Team. We want to make this right for you and your granddaughter! Please call our Crayola Consumer Care Team at 1-800-CRAYOLA. They would be happy to hear from you!