Bodum Bistro Conical Burr Electric Coffee Grinder Black: 12 Settings, Stainless Steel, BPA-Free, Coarse to Fine Grind

We’re sorry to hear that you’re not completely satisfied with your BISTRO Conical Burr Grinder. Frequent cleaning is recommended, particularly when grinding oily or hard beans on a fine grind setting, as these can lead to build-up and affect performance. We suggest grinding a smaller volume of beans initially to test and adjust the grinder for optimal results. If you continue to experience issues or wish to share your feedback directly with our customer service team, please feel free to contact us at support@bodum.com. Thank you for your review!

We’re sorry to hear that you’re having trouble with your BISTRO Conical Burr Grinder. Please ensure that there are no blockages inside the grinding chamber or grinding chute by following the cleaning instructions provided in the manual. Keep in mind that overloading the hopper, grinding particularly oily or harder beans on finer settings, or any moisture inside the device can all lead to clogs, which will prevent the device from functioning. We recommend grinding smaller amounts of beans at first, to calibrate the machine and the grind setting. If the issue persists, please reach out directly to our customer service team at support@bodum.com and share more details about how exactly the device failed, so we can better investigate the issue. Thank you for your review!

We’re sorry to hear that you’re having trouble with your BISTRO Conical Burr Grinder. Please ensure the grinding chamber and chute are clear by following the cleaning instructions in the manual. Grinding particularly oily or hard beans, especially on fine settings, can lead to buildup and jams, so frequent cleaning is recommended for optimal performance. Be cautious not to overfill the hopper or allow moisture to enter the grinder, as this can also cause blockages. For best results, start by grinding a smaller amount of beans to test and adjust the settings as needed. If the issue persists, please feel free to contact our customer service team at support@bodum.com. Thank you for your review!

We’re sorry to hear that you’re having trouble with your BISTRO Conical Burr Grinder. Please check for blockages in the grinding chamber or chute by following the cleaning instructions in the user manual. Grinding particularly oily or hard beans on finer settings, as well as moisture inside the device, can cause clogs that prevent the grinder from operating. After cleaning, we recommend starting with smaller amounts of beans to recalibrate the machine and the grind setting. If the issue continues, please contact our customer service team at support@bodum.com with details about the problem so we can investigate further. Thank you for your review!

We’re sorry to hear that your experience with the BISTRO Burr Grinder has been less than ideal. To prevent jamming and overpressure, please avoid overfilling the hopper. Ensure that no moisture is coming into contact with the beans or the machine, and clean the burrs and grinding chute regularly to prevent buildup, especially when grinding on fine settings. Different types and roasts of beans can vary in consistency, with harder or oilier beans more likely to cause buildup and jams. We recommend starting with a smaller amount of beans to experiment with the grind and performance. If you would like to share your experience directly with our customer service team, please feel free to reach out at support@bodum.com. Thank you for your review!

We’re sorry to hear that you weren’t fully satisfied with your BISTRO Electric Conical Burr Grinder. To prevent jamming, please ensure the grinding chute is cleaned after each use to avoid buildup, particularly when grinding on fine settings. Overloading the hopper can create excessive pressure leading to blockages, so it’s best to load a smaller amount of beans to start. Additionally, operating the grinder in a cool, dry environment helps prevent humidity from causing grounds to clump. Keep in mind that different types and roasts of coffee beans can vary in hardness and texture, which may impact performance. If you’d like to share more details about your experience, feel free to contact our customer service team at support@bodum.com. Thank you for your review!

We’re sorry to hear about your experience with your new BISTRO Electric Burr Grinder, and understand how frustrating this must have been. Our grinders are designed for reliability and ease-of-use, so it’s disappointing to hear that yours jammed so quickly. It’s important to avoid overfilling the grinder or using it for items other than coffee beans, as this can lead to clogging. The lack of a timer is intended to give users greater control over grinding time, but we understand that this may not suit everyone’s preferences. If your grinder still will not operate after removing and cleaning the burrs and grinding chute according to the steps provided in the instruction manual, we encourage you to reach out to our customer service team at support@bodum.com for additional assistance. Thank you for your review!

We’re sorry to hear you weren’t fully satisfied with your BISTRO Conical Burr Coffee Grinder. To help prevent jams and blockages, avoid overfilling the grinder, and make sure both the interior and beans are completely dry, as excess pressure and moisture can cause clumping. Bean types vary in hardness, particularly light roasts, so adjusting the grind setting regularly can improve performance. To secure the grinds catcher, align it beneath the chute and push gently until it’s in place, with the slightly raised lid fitting snugly under the chute to hold it steady. If you’d like to share more about your experience, please reach out to our customer service team at support@bodum.com. Thank you for your feedback!

We're sorry to hear you’re not fully satisfied with your BISTRO Burr Coffee Grinder. We’d like to understand more about where the grounds may be escaping. The BISTRO is designed with an anti-static grinds catcher and rubber lid to guide grounds directly into the container. Please double-check that these components are properly in place. Buildup around the outlet can also sometimes affect the seal, so a gentle cleaning with a soft brush or towel around this area can also help restore the anti-static effect. We hope this enhances your experience, but if the issue continues, feel free to reach out to our customer service team at support@bodum.com. Thank you for your feedback!

Thank you for your feedback, and we're sorry to hear about the difficulties you're having with your BISTRO Burr Grinder. You’re correct that the bean hopper doesn’t have a closure at the bottom, so we recommend emptying any beans into a jar or bowl before removing it. For blockages and overheating, regular cleaning is essential. Please follow the cleaning instructions for the grinding chamber, chute, grinder head, and burrs, as coffee residue build-up can cause obstructions. Additionally, operating the grinder in a cool, dry environment is important, as moisture can make the grounds cling and affect performance. If you're grinding particularly hard or lightly roasted beans, try reducing the amount of beans in the hopper to avoid jams and overheating from excess pressure on the burrs. If the issue persists, feel free to reach out to our customer service team at support@bodum.com.