BRIO Moderna Touchless Bottom Load Water Cooler
$275.99
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2.3 out of 5 stars with 4 reviews
2 out of 5 stars
20 February, 2025
originally posted on briocoolers.com
Dissapointed
Product is loud, pressure is low, pretty disappointed with this & dont know how to return or replace with another option. Feel stuck with it.
1 reply from Customer Service team - 1 year ago
We’re sorry to hear you’re having an issue with your Brio cooler. At Brio, we’re dedicated to creating high-quality, innovative water solutions with you in mind. Our team is passionate about providing you with the best experience possible, and we’re here to help make things right. Please reach out to us at cs@briowater.com—we’ll be more than happy to assist!
1 out of 5 stars
10 February, 2025
originally posted on briocoolers.com
Poor design, failing after a couple weeks use!
SO MANY FAILS. The design: it’s too short. You have to really bend over to watch the water going into the cup. The flow is much less than I expected based on other similar products. The space between the drip tray and water dispenser is too short for almost all of today’s water bottle sizes! The sensor to determine when a bottle needs changed worked for 1 week and then failed. Now it constantly blinks as if a bottle needs changed when it is full and should not be doing it. Seriously folks - go for a different brand cooler.
1 reply from Customer Service team - 1 year ago
Your feedback means the world to us! We’re sorry to hear you’re experiencing an issue with your Brio cooler. Brio is committed to providing top-quality, innovative water solutions with your needs in mind. Our team is passionate about ensuring you have the best experience with our products, and we’re here to help make things right. Please reach out to us at cs@briowater.com, and we’ll be happy to assist!