Primo Deluxe Bottom Load Dispenser Stainless

Hi Ramos, we're sorry to hear your dispenser is no longer cooling properly, especially after such a short time. This is certainly not the experience we want for our customers. Please contact our Customer Service team at 1-866-407-7873 or visit www.water.com/support for assistance with troubleshooting and warranty options. We appreciate your feedback and look forward to helping resolve this for you.

Hi, thank you for taking the time to share your experience. We're sorry to hear that the tubing is not reaching the bottom of your Primo 5-gallon bottle and causing water to remain in the bottle before it's detected as empty. We understand how frustrating this must be, especially when using standard Primo water bottles and accessories. We'd like the opportunity to learn more about your setup and help troubleshoot the issue. Please contact our Customer Service team at 1-866-407-7873 or contact Primo Support at PBdigital@primobrands.com so we can assist further and gather additional details about your dispenser and bottle configuration. We appreciate your feedback, as it helps us improve our products and customer experience. Thank you for bringing this to our attention.

Hi Yvette, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your dispenser has made staying hydrated more convenient and that you're enjoying features like the bottom-loading design, fast water flow, cold and hot water options, and built-in night light. It's especially great to know that the unit operates quietly and was easy to set up right out of the box. We appreciate your recommendation and are thrilled that your dispenser has exceeded your expectations. Thank you for choosing Primo, and we hope you continue to enjoy your dispenser for years to come!

Linda" Copilot said: Hi Linda, thank you for your wonderful review! We're delighted to hear that you're enjoying the convenience of the bottom-loading design, the refreshingly cold water, and the great value of your dispenser. It's especially rewarding to know that the unit has been durable and easy to use. We appreciate your feedback and thank you for choosing Primo. We hope you continue to enjoy your dispenser for years to come!

For help with your order please visit https://contactus.target.com

For help with your order please visit https://contactus.target.com

Hi, thank you for your wonderful review! We're thrilled to hear that you're enjoying the convenience of your Primo Deluxe Bottom Load Dispenser. The bottom-loading design makes replacing bottles much easier, and it's great to know that your 40 oz. Stanley cup fits comfortably for filling. We're also glad you're enjoying the versatility of having hot, cold, and room-temperature water available whenever you need it. Thank you for continuing to choose Primo and for sharing your experience with us. We appreciate your feedback and hope you enjoy your new dispenser for many years to come!

Hi Brooke, thank you for sharing your feedback and for choosing Primo. We're sorry to hear that some of the dispensers you and your sister purchased were dented or damaged. We understand how disappointing that can be, especially when purchasing a new appliance. While we strive to ensure our products arrive in excellent condition, occasional damage can occur during shipping or handling. We appreciate you bringing this to our attention and your suggestion to inspect the product before leaving the store. If you received a damaged unit or need assistance with your dispenser, please contact our Customer Service team at 1-866-407-7873. You may also reach out to Primo Support at PBdigital@primobrands.com and have your model number ready so our team can assist you further. Thank you for your feedback. It helps us continue improving the customer experience. 😊

Hi Zorayda, thank you for your wonderful review! We're delighted to hear that you're enjoying the convenience of having hot, room-temperature, and cold water available at the touch of a button. It's also great to know that you found the dispenser to be a great value. We truly appreciate your recommendation and are grateful that you chose Primo. Thank you for sharing your experience, and we hope you continue to enjoy your dispenser for years to come!

Hi T, thank you for your review! We're glad to hear that you're enjoying the ease of use of your Primo Deluxe Bottom Load Dispenser. Our goal is to provide convenient, hassle-free hydration, and it's great to know the dispenser is meeting your expectations. Thank you for choosing Primo and for taking the time to share your feedback. We appreciate your support and hope you continue to enjoy your dispenser for years to come!

Hi Lis, we're sorry to hear that your dispenser is not heating or cooling the water as expected. If the unit was recently installed, please ensure it has been plugged in long enough to reach the proper temperatures and that the heating and cooling switches are turned on according to the setup instructions. If the water remains at room temperature after setup, we'd be happy to help troubleshoot the issue. Please contact our Customer Service team at 1-866-407-7873. You may also reach out to Primo Support at PBdigital@primobrands.com and have your model number ready so our team can better assist you. Thank you for bringing this to our attention. We appreciate your feedback and look forward to helping resolve the issue.

Hi TarjayTX, thank you for taking the time to share your detailed feedback. We're pleased to hear that your dispenser arrived on time, is functioning well, and that you're enjoying the convenience of the hot, cold, and room-temperature water options. It's also great to know that the bottom-loading design leaves very little water remaining in the bottle. We're sorry to hear that a component of the door hinge was damaged upon arrival. While we're glad the dispenser is otherwise performing well, this is not the experience we want for our customers. We appreciate you bringing this to our attention, as feedback like yours helps us improve our products and packaging. Thank you for choosing Primo and for sharing your experience. We hope you continue to enjoy your dispenser for years to come!

Hi Puerto Rock, thank you for your wonderful review! We're delighted to hear that you're enjoying your Primo Deluxe Bottom Load Dispenser. It's great to know that you find it convenient to use, appreciate the hot and cold water features, and love how it looks in your home. We strive to provide products that combine both performance and style, so we're pleased to hear that the dispenser is meeting your expectations. Thank you for choosing Primo and for taking the time to share your experience with us. We appreciate your feedback and hope you continue to enjoy your dispenser for years to come!

For help with your order please visit https://contactus.target.com

Hi Tas5424, thank you for sharing your feedback. We're sorry to hear that you've experienced loud grinding and whistling noises from your dispenser after less than a week of use. We understand how frustrating and disappointing that must be, especially with a new product. This is not the experience we want for our customers. We'd like the opportunity to learn more about the issue and help determine whether there may be a solution. Please contact our Customer Service team at 1-866-407-7873. You may also reach out to Primo Support at PBdigital@primobrands.com and have your model number ready so our team can better assist you. Thank you for bringing this to our attention. We appreciate your feedback and apologize for the inconvenience.

Hi Cierra, thank you for your feedback. We're very sorry to hear that your dispenser arrived severely damaged and that you had to return it. We understand how disappointing and inconvenient that must have been. This is not the experience we want for our customers. While damage can occasionally occur during shipping or handling, we take concerns like yours seriously and appreciate you bringing this to our attention. If you need any further assistance, please contact our Customer Service team at 1-866-407-7873. You may also reach out to PBdigital@primobrands.com and have your model number ready so our team can better assist you. Thank you for your feedback and for considering Primo.

Thank you for providing your feedback, Cathy. We’re sorry to hear you’re encountering this problem with your Primo Dispenser. Please contact us at PBonlinereviews@primobrands.com for further assistance.

Hi Dorothy, thank you for your review and for sharing your feedback. We're delighted to hear that you love your Primo Deluxe Bottom Load Dispenser and that it was received as a gift. We're sorry to learn that the product did not arrive wrapped as you expected, and we understand your disappointment. We appreciate you bringing this to our attention, as customer feedback helps us improve the overall experience. Thank you for choosing Primo. We value your feedback and hope you continue to enjoy your dispenser for years to come!