Primo Deluxe Bottom Load Dispenser Stainless

A: There is a bottom door and a giant straw like thing with a cap that you insert into your water jug. The jug must fit in the dispenser with the door closed otherwise it will not run.

A: Hi Debirolle, thank you for your question. The Primo Deluxe Bottom Load Dispenser is designed for easy bottle loading. Simply open the lower cabinet door, place a compatible 3- or 5-gallon water bottle inside, insert the probe into the bottle, and secure it according to the setup instructions. Once connected, close the door and allow the dispenser to prime and cool or heat the water as needed.

A: Hi SC, thank you for your question. The bottom-loading compartment is designed to accommodate standard 3- and 5-gallon water bottles. Compatibility with rectangular bottles may vary depending on the bottle's dimensions and design. For assistance confirming whether your specific bottle will fit, please contact our Customer Service team at 1-866-407-7873. You may also reach out to Primo Support at PBdigital@primobrands.com and have your model number available so our team can provide the most accurate information. Thank you for your interest in Primo products!

A: Hi Beth, thank you for your question. The hot water reservoir in the Primo Deluxe Bottom Load Dispenser is made of stainless steel, which helps provide durability and maintain water quality.

A: Hi Cheryl Lynn, thank you for your question and for being a longtime Primo customer. We're sorry to hear that your previous dispenser recently stopped working after six years of use. The Primo Deluxe Bottom Load Dispenser Stainless does not include a self-sanitizing feature, as Primo does not currently offer self-sanitizing dispensers. Regular cleaning and maintenance are recommended to help keep your dispenser performing at its best.

A: Hi Dex, thank you for your question. The overall dimensions of the Primo Deluxe Bottom Load Dispenser Stainless are 40.9 inches (H) x 12.2 inches (W) x 14.2 inches (D). Thank you for your interest in Primo products!

A: Hi Celia, thank you for your question. Yes, the Primo Deluxe Bottom Load Dispenser is compatible with both standard 3-gallon and 5-gallon water bottles, making it a convenient option for a variety of household and office needs. Thank you for your interest in Primo products!

A: Hi Target Shopper, thank you for your question. No, you do not have to use only Primo water bottles with this dispenser. The Primo Deluxe Bottom Load Dispenser is compatible with most standard 3-gallon and 5-gallon water bottles, regardless of brand, as long as they fit the dispenser's specifications.

A: Hi Rod, thank you for your question. The Primo Deluxe Bottom Load Dispenser Stainless is not self-cleaning or self-sanitizing. To help maintain optimal performance and water quality, we recommend following the cleaning and maintenance instructions outlined in the owner's manual.

A: Hi Laura, thank you for your question. Yes, the Primo Deluxe Bottom Load Dispenser is compatible with both standard 3-gallon and 5-gallon water bottles, making it a flexible option for a variety of hydration needs.

A: Thank you for reaching out, Larry. Our dispensers are rated 500 W (420 hot/80 cold). They are rated for 6 Amps. Daily average consumption (24 hour period) is less than 0.87 kWh/day when at idle. Power consumption will vary based on the consumer. Our dispensers are designed for the NA standard 120V. They cannot be plugged directly into a 220V receptacle. They also are Energy Star Certified. The length of the power cord is 6 feet.