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Primo Bottom Loading Water Dispenser with Single-Serve Brewing - Black

Primo Bottom Loading Water Dispenser with Single-Serve Brewing - Black - image 1 of 4
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Primo Bottom Loading Water Dispenser with Single-Serve Brewing - Black - image 1 of 4
$274.99 when purchased online

About this item

Highlights

  • Money-saving coupons for Primo® water included
  • Single serve coffee brewing – 6, 8, and 10oz.
  • Uses K-Cup® pods, or your own coffee grounds
  • Ice-cold water
  • Piping-hot water with child-resistant safety feature
  • Fast flow dispensing fills sports bottles in seconds
  • Built-in storage for 20 K-Cup® pods
  • Re-usable coffee filter included

Description

Enjoy great-tasting beverages and reclaim your valuable countertop and fridge space with the Primo® hTRiO Bottom Loading Water Dispenser with Single Serve Brewing. Access cold and hot water on demand and make your favorite cup of coffee all with one sleek and versatile water cooler. Its space-saving design includes built-in storage for 20 K-Cup® pods (not included) and a reusable coffee filter is included for use with your own coffee grounds. With 5 gallons of Primo® water at-the-ready you can enjoy cup after cup without refilling a reservoir, and the fast rate of dispensing allows you to fill glasses and sports bottles in seconds. Getting started is a breeze since the dispenser arrives fully assembled. Simply press the drip tray into place, load a 3 or 5-gallon bottle of Primo® water and you’ll be hydrating in no time, no plumbing or installation required! Whether you choose a 3 or 5-gallon bottle of Primo® Purified Water with Minerals or you refill your own bottle at a Primo® Self-Service Refill Station, our multi-step reverse osmosis process ensures you’ll be drinking high-quality water. To help you get started, we’ve included coupons with your dispenser purchase to try both options at one of the thousands of retail locations nationwide. Start drinking more water with this energy star rated, bottom loading water dispenser with single serve brewing today!
Dimensions (Overall): 43.5 Inches (H) x 14.2 Inches (W) x 12.2 Inches (D)
Weight: 41 Pounds
Capacity (Volume): 152.16 Ounces
Coolest Temperature Capability: 36 Degrees Fahrenheit
Water Temperature Capability: Cold, Hot
Water Source: Bottle
Hottest Temperature Capability: 194 Degrees Fahrenheit
Appliance Placement: Freestanding
Wattage Output: 500 watts
Material: Plastic
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 80207598
UPC: 817206012580
Item Number (DPCI): 072-00-9104
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 17.33 inches length x 16.15 inches width x 50.25 inches height
Estimated ship weight: 47.3 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
This item ships in its original packaging, revealing what’s inside. ·Details

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Maybe I missed it but very few of your bottom loading water dispenser. Show how tall of a bottle can be used to be able to fill without having to hold it tilted to fill.. Exactly in inches!!!

submitted by GPS - 1 month ago
  • A: Thanks for reaching out, GPS. The majority of our bottom load units have a 7.5 inch dispenser area from spout trip to tray.

    submitted byPrimoWaterCustomerService - 30 days ago
    Brand expert

Q: Is there a filter to change. Mine taste funny. Have had it for 3 years.

submitted by Fbprescher - 3 months ago
  • A: Hi - Thank you for providing us with your feedback. Below are the instructions for cleaning your dispenser. Time Required:  30 minutes.  There are 13 simple steps to cleaning your Primo Water Dispenser:  - Turn energy saving switches to OFF.  - Unplug power cord from wall outlet.  - Remove water bottle.  - Move appliance away from wall to gain access to the back.  - Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket.  - Remove the cap from a spare empty 5-gallon bottle. Pour the bleach (2 tbsp.) OR vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle.  - Apply the cleaning bottle to the dispenser.  - Power your dispenser back on to allow the cleaning solution to fill in the next step.  - Allow the cleaning solution to fill the reservoirs.  - Wait 10 minutes then drain the water from the reservoirs as described in step 5.  - Rinse the bottle and fill with only hot tap water and apply it to the dispenser.  - Turn the power on the dispenser back off for this next step.  - Place a two-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5).  - Replace the silicone plug and drain cap.  - Return the unit to its location, install a freshwater bottle, plug the power cord into the grounded wall outlet and turn the energy saving switch ON.  That's all there is to it! And, don't worry visual learners, we've also Good published a video version of these instructions to make cleaning your Primo Water Dispenser even easier: https://www.youtube.com/watch?v=QwdSPu2TYjo

    submitted byPrimoWaterCustomerService - 3 months ago
    Brand expert

Q: Where can I buy more of the re-usable coffee pods? THye seem to be specific to this type of machine.

submitted by Noe - 4 months ago
  • A: Thank you for reaching out. To research your options for parts and replacements, as well as warranty questions, you will need to contact customer service. You can call (844) 237-7466 between the hours of 8am and 9pm EST, Monday-Friday.

    submitted byPrimoWaterCustomerService - 4 months ago
    Brand expert

Q: My wife bought one like this,when I change the bottle it start sucking the water to the reservoir but it gets to a point that fills up all the way and starts dripping a lot, is it damaged already or awaytofixit

submitted by Juanito - 9 months ago
  • A: Thank you for reaching out, Juanito. We sincerely apologize for the issues you have experienced. Please contact us at social@primowater.com so we can provide further assistance.

    submitted byPrimoWaterCustomerService - 9 months ago
    Brand expert

Q: what is the largest size cup I can use with the k-cup dispenser?

submitted by Craig Duck - 9 months ago
  • A: Hi Craig, there are options on the dispenser for 6, 8, and 10 oz cup sizes for KCup dispensing.

    submitted byPrimoWaterCustomerService - 9 months ago
    Brand expert

Q: can you use your own coffee grounds in the k cup dispenser ?

submitted by Dr AJ - 11 months ago
  • A: Thanks for reaching out, Dr AJ. This dispenser comes with a reusable K Cup to use ground up coffee.

    submitted byPrimoWaterCustomerService - 11 months ago
    Brand expert

Q: Our disp cold temp is 46 deg, How do I get it to the 36-deg temp answered here- "Primo dispensers only will dispense cold water at 36 Degrees Fahrenheit there is no adjustment. Best Regards, José R."

submitted by GPS - 1 year ago
  • A: Thank you for reaching out. Primo Water dispensers range in temperatures. Cold water will generally be between 37F and 50F while hot water is generally between 182F and 210F. Model number 601144 has a slightly lower hot temperatures ranging between 176F and 198F.

    submitted byPrimoWaterCustomerService - 1 year ago
    Brand expert

Q: The cold water side no longer works. We just got this for christmas would the pump have gone out that fast?

submitted by dgrandstaff - 1 year ago
  • A: Thank you for contacting us regarding your dispenser issues, dgrandstaff. We sincerely apologize for the problems you have experienced. Please contact us at social@primowater.com so we may provide further assistance.

    submitted byPrimoWaterCustomerService - 1 year ago
    Brand expert

Q: the water dispenser has night light?

submitted by Destiny - 1 year ago
  • A: This dispenser does not include a night light.

    submitted byPrimoWaterCustomerService - 1 year ago
    Brand expert

Q: how does the k cup work I hit 8 oz and the button is stuck a d mot dispensing coffee

submitted by Bev - 1 year ago
  • A: The issue could be that there are coffee grounds that have caused it to stop flowing. Try taking the drawer completely out and washing it, it is dishwasher safe as well. Then take a warm wet cloth and gently wipe around the top needle and make sure that it is clean. You then can take a toothpick and gently insert into the top needle to make sure coffee grounds are not blocking the water flow. After you have done this and the drawer is back in place, run through 3 – 6oz cups of water through the K-cup dispenser without any coffee in it. Just run water. If this does not relieve the issue, please contact us at social@primowater.com so we may provide further assistance.

    submitted byPrimoWaterCustomerService - 1 year ago
    Brand expert
4.2 out of 5 stars with 76 reviews
47% would recommend
21 recommendations
quality: 3.24 out of 5
value: 3.1 out of 5

Do. Not. Buy.

1 out of 5 stars
Thumbs down graphic, would not recommend
honestreviewer - 15 days ago
We got this thing because of it's 3-in-1 features and because it was a bottom load. It worked great the 12 months, while in warrenty. By 13 month, it stops dispensing cold water. I look online and do the troubleshooting steps online. Still confused and questioning how or why, we call. They give us troubleshooting tips, that I did before hand and basically just waisting the water and it doesn't work. When it doesn't fix it, they say there's nothing else we can do. I say, so it doesn't give cold water anymore, which is the most common use for the machine, how else can we fix it? Is there nothing that can be done, a replacement? They say no and "You're out of warrenty too". So if the machine had stopped working a month and days before they would have replaced the whole machine? Doubt it. They probably would've made me pay for the shipping etc. It was great while it worked but not anymore. It should last more than a year and honestly, better troubleshooting steps. I don't reccomend unless you only plan on having it short term. Now I only use it for coffee and hot water. The "cold" water gets dispensed into a water jug and placed in the fridge to get cold. Don't waste your time, Invest in something better.
1 reply from PrimoWaterCustomerService team - 14 days ago
Thank you for providing your feedback. We're sorry to hear about the experience you've had. Please contact us at social@primowater.com with a picture of your receipt so we can look into this matter.
quality: 1 out of 5
value: 1 out of 5
Did you find this review helpful?

Missing Part

3 out of 5 stars
Spers - 3 months ago, Verified purchaser
Item works well but it is missing a bottom piece for the machine to stand on. Package was not damaged, I am assuming that it was just mispacked. In order to get the part, I have to return the entire thing, waste of time. The coupons inside of the machine were all expired, December of 2023.
1 reply from PrimoWaterCustomerService team - 3 months ago
Thank you for providing your feedback, Spers. We are sincerely sorry to hear your dispenser arrived damaged. Please contact us at social@primowater.com should you require any additional assistance.
quality: 3 out of 5
value: 3 out of 5
2 guests found this review helpful. Did you?

Freezes up!

2 out of 5 stars
Thumbs down graphic, would not recommend
Chris G - 3 months ago
I was warned that these lasted only 2 years and sure enough, ours only lasted 2 years. The cold water reservoir freezes and has to be disconnected and wait for the ice to melt, takes about 2 days. Customer service won’t help and they try to sell you one at a discounted price. It’s great while out last but for the price I want better quality or a better fix.
1 reply from PrimoWaterCustomerService team - 3 months ago
Hi Chris - Thank you so much for sharing your feedback and we are sorry to hear of the issues you have encountered with your Primo dispenser. If you currently still require assistance, please do not hesitate to email us your contact information to social@primowater.com. Thanks!
value: 2 out of 5
quality: 2 out of 5
3 guests found this review helpful. Did you?

Great when it worked.

3 out of 5 stars
Thumbs down graphic, would not recommend
Purse Lover - 6 months ago
Had this model for almost 2 years now. Unfortunately there is a known issue of the cold water freezing up and thus no longer dispensing. Seen this all over the internet and no one has found a solution. Called customer support and they said that there is not a fix for this issue. Out of warranty and out of luck for me.
1 reply from PrimoWaterCustomerService team - 6 months ago
Hi Purse Lover, thank you for reaching out. If you have not tried it, turn off switches on the back and unplug your machine(UNLESS YOU HAVE MODEL 601242 or 601264). While the machine is turned off , dispense about 4 cups of water from the cold dispenser. Then, plug the machine back on and turn on only the green switch. Allow one hour for the unit to cool the water before checking the temperature.
quality: 3 out of 5
value: 3 out of 5
2 guests found this review helpful. Did you?

It's no cold water anymore

1 out of 5 stars
Thumbs down graphic, would not recommend
Primo - 6 months ago
It’s a broke down already
1 reply from PrimoWaterCustomerService team - 6 months ago
Thank you for reaching out. We're sorry to hear about the issues you've experienced and would be happy to assist you. If you have not tried it, turn off switches on the back and unplug your machine(UNLESS YOU HAVE MODEL 601242 or 601264). While the machine is turned off , dispense about 4 cups of water from the cold dispenser. Then, plug the machine back on and turn on only the green switch. Allow one hour for the unit to cool the water before checking the temperature. If this does not work, please email us at social@primowater.com for further assistance.
quality: 1 out of 5
value: 1 out of 5
Did you find this review helpful?

Great machine!

5 out of 5 stars
Thumbs up graphic, would recommend
Tomas - 8 months ago
Best water dispenser on the market hands down and I’ve bought several different brands and I’ve had this one for going on 5years and it’s only barely started to show some signs of wear. It can only serve medium and small cup of keurig now but other than that works fine
1 reply from PrimoWaterCustomerService team - 8 months ago
Thank you so much for your positive feedback, Tomas! We're happy you're enjoying your Primo dispenser!
value: 5 out of 5
quality: 5 out of 5
Did you find this review helpful?

Don't Buy

1 out of 5 stars
Thumbs down graphic, would not recommend
Please read before buy - 8 months ago, Verified purchaser
this dispenser is junk. The water doesn't get cold it goes in and out from room temperature to cold and back to room temperature. The hot water works fine. Maybe I received a defective item but it's going back.
1 reply from PrimoWaterCustomerService team - 8 months ago
Thank you for reaching out. We apologize for the issues you've experienced with your dispenser. If you have not tried it, turn off switches on the back and unplug your machine(UNLESS YOU HAVE MODEL 601242 or 601264). While the machine is turned off , dispense about 4 cups of water from the cold dispenser. Then, plug the machine back on and turn on only the green switch. Allow one hour for the unit to cool the water before checking the temperature. If this does not work, and you still need further assistance, please contact us at social@primowater.com
quality: 1 out of 5
value: 1 out of 5
1 guest found this review helpful. Did you?

Do not buy

1 out of 5 stars
Thumbs down graphic, would not recommend
April - 8 months ago, Verified purchaser
This item came with the door broken. We did both to take it back bc it took so long to get. We tape the door for the water. It is very loud and works when it feels like it. Do not buy.
1 reply from PrimoWaterCustomerService team - 8 months ago
Thank you for your feedback, baker. We apologize for any inconvenience you may have faced. Please contact us at social@primowater.com so we may provide further assistance.
value: 1 out of 5
quality: 1 out of 5
1 guest found this review helpful. Did you?

Just not what i expected

2 out of 5 stars
Thumbs down graphic, would not recommend
Jmh - 10 months ago
We bought this a year ago and now it’s keeps going off and on. Stop dispensing water. Can’t figure what’s wrong but for this price I expect this would last a few years..
1 reply from PrimoWaterCustomerService team - 10 months ago
Thank you for reaching out, Jmh. I’d love to help you find a solution to this issue.    If you reach behind the bottle, there is a small elbow. Press the pipes tight into the elbow, and the elbow on to the pump. Watch the video below for step-by-step instructions: https://www.youtube.com/watch?v=_ZV36EQnj4A https://www.youtube.com/watch?v=VFDzrWIscpo&feature=youtu.be Please contact us at social@primowater.com if this does not fix the issue.
quality: 4 out of 5
value: 3 out of 5
1 guest found this review helpful. Did you?

One of favorite purchases.

5 out of 5 stars
Thumbs up graphic, would recommend
HomebodyMami - 1 year ago, Verified purchaser
Upgrading to the K-cup machine was a great decision. I love the convenience. HOWEVER, if you haven’t used the k-cup part in a few days make sure you clean it out before using it again. Hot chocolate for example could be dried up at the spout.. it won’t stream out smoothly and it WILL make a mess all over your floor. Speaking from experience. Outside of that, I’ve had it for like 6 months and still very much love it.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for watering us with love, HomebodyMami. We are thrilled that you are enjoying your dispenser!
value: 5 out of 5
quality: 5 out of 5
2 guests found this review helpful. Did you?

Love this Water dispenser!

5 out of 5 stars
Thumbs up graphic, would recommend
No More Burns - 1 year ago, Verified purchaser
I like that it does hot, cold, & kcups. The kcup function heats mor quickly than my Keurig. The hot water function has a safety button which will be awsome when my grandson visits.
1 reply from PrimoWaterCustomerService team - 1 year ago
Thank you for watering us with love. We are thrilled that you are enjoying your dispenser!
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?

won't recommend, unless you purchase extended warranty!

1 out of 5 stars
Thumbs down graphic, would not recommend
tara - 2 years ago
We brought this item back in Oct 2021 and failed cold water dispenser after a year and 2 months. We called the warranty company and the product only has limited waranty for a year.
1 reply from PrimoWaterCustomerService team - 2 years ago
Thank you for your feedback. We apologize for the issues you have experienced with your dispenser. Please contact us at social@primowater.com so we may provide further assistance with this issue.
quality: 1 out of 5
value: 1 out of 5
8 guests found this review helpful. Did you?

Water dispenser with Keurig

5 out of 5 stars
Michele - 2 years ago, Verified purchaser
Works great in the college dorm for constant access to water and reasonable coffee, tea and soup. Would not recommend using the Primo brand water. The taste is mediocre, you are charged a fee for the bottles that are not returnable if you use another provider.
1 reply from PrimoWaterCustomerService team - 2 years ago
Thank you for providing your feedback
2 guests found this review helpful. Did you?

I love it

5 out of 5 stars
Thumbs up graphic, would recommend
Snowflyer - 2 years ago, Verified purchaser
Great for Coffee or tea.
1 reply from PrimoWaterCustomerService team - 2 years ago
We are so thrilled to hear you are loving your dispenser!
value: 5 out of 5
quality: 5 out of 5
Did you find this review helpful?

Our little water machine

5 out of 5 stars
Thumbs up graphic, would recommend
Luxsalon - 2 years ago
Easy to set up, super quick delivery.
1 reply from PrimoWaterCustomerService team - 2 years ago
We are so glad to hear you are enjoying your Primo dispenser!
quality: 5 out of 5
value: 5 out of 5
Did you find this review helpful?

So convenient!

5 out of 5 stars
Thumbs up graphic, would recommend
BusyLife - 2 years ago, Verified purchaser
So convenient! I love that I don't have to have a separate coffee maker because I can make my coffee with this dispenser. I saw another review that said the water is warm but the one I bought keeps my water cold. So much better than having water bottles laying around because of the kids.
Did you find this review helpful?

Love it!!

5 out of 5 stars
Thumbs up graphic, would recommend
Reina - 2 years ago, Verified purchaser
This dispenser has been an excellent addition to our home. Perfect for my kids to fill up their thermos before sports practices and they can make their own hot chocolate in the mornings using the hot water. The coffee maker is so much more convenient than my other coffee maker as well. Definitely worth the price!
1 reply from PrimoWaterCustomerService team - 2 years ago
Thanks for the kind words! We're so glad to hear that. It means a lot to us when we hear from customers, like yourself, that you're enjoying your Primo dispenser!
1 guest found this review helpful. Did you?

Nice aesthetically but the BASIC function lacks

3 out of 5 stars
Thumbs down graphic, would not recommend
JH - 2 years ago
Looks very nice in my kitchen at home and does it's job but not as well the cheap generic water cooler in the office at work. Meaning the BASIC thing you want from a water cooler is COOL WATER. This water gives a kinda lukewarm to cool water. The water cooler at my job gives close to ice cold water out of their water cooler machine. The primo machine doesn't. The most annoying thing is a water cooler machine that doesn't produce really cold water. I mean....isn't that the point?
1 reply from PrimoWaterCustomerService team - 2 years ago
Hi! - Thank you for providing your feedback. To better assist you, can you please message us your contact information to the following email: social@primowater.com? We look forward to hearing from you! – Michael P.
value: 1 out of 5
quality: 3 out of 5
9 guests found this review helpful. Did you?

Great!

5 out of 5 stars
Thumbs up graphic, would recommend
LisaR - 2 years ago, Verified purchaser
Works great. Makes it easier to have it all in one and not have to deal with a keurig on the counter. Takes reusable, or even the disposable paper liners too. No issues so far. Hot water stays hot. It’s easier to reload and fill.
1 reply from PrimoWaterCustomerService team - 2 years ago
Hello, Thanks for watering us with love, LisaR! We appreciate the compliment and comments, and we're so happy to hear about your positive experience. Best Regards, Michael P.
value: 5 out of 5
quality: 5 out of 5
3 guests found this review helpful. Did you?

It's OK, but I'm on my third one in two years!

2 out of 5 stars
Corporate Recruiter DE - 2 years ago, Verified purchaser
I love this cooler, especially the Keurig feature, but unfortunately it's my third one in two years. The first one stopped working after about a year, and the second one started leaking all over the place just under a year. I'm guessing these were only built to last a year because that's been my luck. If I were you, I would purchase the Allstate Protection Plan; thank me later.
1 reply from PrimoWaterCustomerService team - 2 years ago
Hi Corporate Recruiter DE, and thank you for contacting us. We are glad to hear you are enjoying your dispenser. If you happen to need any assistance, please contact us at social@primowater.com and we will be happy to help. Best regards, Michael P.
quality: 2 out of 5
value: 2 out of 5
13 guests found this review helpful. Did you?

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