CeraVe Moisturizing Face & Body Cream with Pump for Normal to Dry Skin - 16 fl oz

A: Hi emmy! This moisturizer doesn't have a super heavy feel to it, but it does provide deep hydration. Hope this helps!

A: Hi there! Thank you for your inquiry. Yes, our Moisturizing Cream includes 3 essential ceramides that work together to lock in skin's moisture and help restore your skin’s protective barrier. We also recommend our Healing Ointment which is formulated to temporarily protect, soothe and hydrate skin as it recovers from cracking, chafing and extreme dryness. We hope this helps and that you see great results!

A: I tried that and it didn’t work. The old pump used to work fine. The newer one is impossible to open.

A: Hey, Great question! We recommend to 1. Hold the base firmly. 2. Hold the pump head and twist it left. 3. Let the pump pop up. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page. https://www.target.com/c/beauty/-/N-55r1x

A: Hey Ethan, Great question! We recommend to check out the Cerave SA Cream for Rough and Bumpy Skin as that cream will help smooth out keratosis pilaris or rough patches. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hello Ethan, Thank you for your interest in CeraVe Moisturizing Face & Body Cream with Pump for Normal to Dry Skin - 16 fl oz. CeraVe Moisturizing Cream is a rich, non-greasy, fast-absorbing moisturizer for normal to dry skin on the face and body. Formulated with three essential ceramides, it works to lock in skin's moisture and help maintain your skin’s protective barrier. Our moisturizing cream also features hyaluronic acid, petrolatum, and MVE Delivery Technology—which works by continually releasing moisturizing ingredients for long-lasting hydration. Developed with dermatologists, this barrier-restoring cream is gentle on skin, fragrance-free, and accepted by the National Eczema Association. We hope this information has been helpful and that you can use our products with great success!

A: Hi there, thank you for your interest in CeraVe Moisturizing Cream. This lotion is recommended to be used on the face and body. Most skin types can use CeraVe Moisturizing Cream, since this formula is fragrance-free, allergy-tested, and non-comedogenic (meaning it won’t clog your pores). Although it can be used by most skin types, CeraVe Moisturizing Cream is especially beneficial for those with normal to dry skin.

A: No. the pump lids are not interchangeable although I can't be more specific because I tossed the old one. If the cream jar doesn't fit the pump lid, dump the contents and keep using the same jar.

A: Hi Marie - Thanks for reaching out about CeraVe Moisturizing Cream for Normal to Dry Skin. This is a 16 oz container. We hope this is helpful!

A: Hello Carol. Thank you for your interest in CeraVe Moisturizing Face & Body Cream with Pump for Normal to Dry Skin - 16 fl oz. This moisturizer is not designed to help with skin discoloration, it can however sooth dry spots, but it will not address any skin pigmentation issues. We hope this information is helpful. Thank you for your interest in CeraVe.

A: Hello Dmrkc. We are sorry to hear you having trouble opening the pump to your CeraVE Moisturizing Face & body Cream with Pump for Normal to Dry Skin 16 fl oz. We recommend you try the following: Hold the plastic "collar" or neck of the pump (the part right below the rotating head) very firmly with one hand. It is important that the neck does not spin while you are trying to turn the top. Twist the head: With your other hand, turn the pump head counter-clockwise (to the left). The "Click": You may need to apply a surprising amount of pressure. You should feel a slight "pop" or see the pump head spring upward once it is unlocked. Look closely at the very top of the pump head. Most CeraVe pumps have a small embossed arrow or the word "OPEN" indicating the direction. Double-check that you are twisting in the direction the arrow points. Once the head has popped up, you may need to pump it 10 to 20 times to "prime" it. Because the cream is very thick, it takes a moment for the vacuum to pull the product up through the straw for the first time. Safety Tip: If the pump feels like it is going to break, do not force it to the point of snapping the plastic. If it truly won't open, you can always unscrew the entire lid to access the cream until you can swap it for a working pump or return it to the retailer.

A: Hello Dmrkc! Activating the pump on the Moisturizing Cream is simple once the locking mechanism is released. Hold the base of the pump neck firmly while rotating the nozzle counter-clockwise until it clicks upward into the open position. If the nozzle spins without popping up, applying a bit of downward pressure during the turn often helps the internal threads engage. Once open, several firm pumps will prime the tube and dispense the rich, hydrating formula.

A: Hello Col H. Thank you for sharing your experience with CeraVe Moisturizing Face & Body Cream with Pump for Normal to Dry Skin - 16 fl oz. We are are sorry to hear about the difficulties you are experiencing while getting this product to properly dispense. We recommend twisting the top counter clockwise, and then "priming the pump"-meaning pushing down gently to help the product release into the tube that connects the pump. We hope this helps. If you are still unsuccessful please give us a call at: at: 888-768-2915 M-F 9:00am-5:30pm EST and we will be happy to assist you further. Thank you again for taking the time to reach out!

A: Hello AMK The pump on the CeraVe Moisturizing Face & Body Cream with Pump for Normal to Dry Skin - 16 fl oz can be removed by gently twisting to the left. We hope this information is helpful and that you can use our products with great success!