Graco DuetConnect Deluxe Multi-Direction Baby Swing and Bouncer - Britton: 5-Point Harness, Maximum 25 lbs Weight Capacity, Adjustable Speed Settings
$229.99
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Eligible for registries and wish lists
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3.2 out of 5 stars with 769 reviews
design: 3.3 out of 5
ease to install: 3.71 out of 5
quality: 2.81 out of 5
39% would recommend
193 recommendations
3 out of 5 stars
6 April, 2026Verified purchase
(no review title)
Randomly stopped working.
1 reply from Graco Consumer Care team - 3 days ago
Hello, thank you for your feedback on our DuetConnect Deluxe Multi-Direction Baby Swing and Bouncer and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
5 out of 5 stars
Thumbs up graphic, would recommend
18 March, 2026
(no review title)
Thanks so much everything!!!
5 out of 5 stars
Thumbs up graphic, would recommend
8 March, 2026
(no review title)
This is the best swing. I’ve been having it since 2022 with my first child, used it in 2025 for my second child, and will be using it again for my third. Love it! Very durable and worth the money.
1 out of 5 stars
30 January, 2026Verified purchase
(no review title)
Please don’t buy it baby will fall I strap my baby on all straps and he would kick push his feet and the straps would end up getting loose and today he fell at 7 months
1 reply from Graco Consumer Care team - 2 months ago
Hello, thank you for your feedback on our raco DuetConnect Deluxe Multi-Direction Baby Swing and Bouncer and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Teaam
1 out of 5 stars
16 January, 2026
(no review title)
Missing parts tried to return was denied
1 out of 5 stars
Thumbs down graphic, would not recommend
6 January, 2026Verified purchase
(no review title)
Only lasted 9 months since it won’t turn on anymore
1 reply from Graco Consumer Care team - 3 months ago
Hello, thank you for your feedback on our DuetConnect Deluxe Multi-Direction Baby Swing and Bouncer and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
5 out of 5 stars
Thumbs up graphic, would recommend
5 January, 2026
Awesome
Received this swing from my registry and I absolutely love it. Specially how it detects into a bouncer very convenient.
5 out of 5 stars
Thumbs up graphic, would recommend
2 January, 2026
Versatile swing
We loved this swing!! It was nice you can turn the seat to change direction, or take it off completely which is nice when you need something to set baby in that is small and easy to move. I loved the music settings and speed settings as well. We used this daily for the first few months and loved it.
1 out of 5 stars
22 December, 2025Verified purchase
HORRIBLE
HORRIBLE if I could give it zero stars I would. We’ve tried two of these and they slow down and stop after a week of use and wake our baby up. Truly horrible and come to find out Graco discontinued these and I can see why. Do not waste your money
1 reply from Graco Consumer Care team - 3 months ago
We're sorry to hear about your experience. We're committed to assisting you. Please follow us via the support tab on gracobaby.com or via phone at 1-800-345-4109, so that we can further assist you. -The Graco Team
5 out of 5 stars
Thumbs up graphic, would recommend
21 December, 2025
(no review title)
Just received the right item after texting the driver a few times he claimed that the app glitched
5 out of 5 stars
9 December, 2025Verified purchase
(no review title)
Easy to assemble and my grand baby really enjoys it!
1 out of 5 stars
6 December, 2025Verified purchase
(no review title)
My baby cries incessantly as soon as I sit on it; even the smallest rocking baby cries.
1 reply from Graco Consumer Care team - 4 months ago
Hello, We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time. Thank you! Graco Team
1 out of 5 stars
Thumbs down graphic, would not recommend
4 December, 2025
Misleading description
Very misleading description. This is not “multi directional”. It only swings side to side. Or “sways”. Read the reviews. Graco makes another swing that has a switch or knob that changes the direction to swing head to toe which most babies prefer. Returned the swing
1 reply from Graco Consumer Care team - 4 months ago
Thanks for your feedback! The DuetConnect Deluxe Multi- Direction Baby Swing has a multi - directional pivoting seat that allows baby to swing side to side, or front to back. -Graco Team
5 out of 5 stars
Thumbs up graphic, would recommend
29 November, 2025
This one was it!!
I bought the munchkin swing for my newborn and he was okay with it for the last 3 weeks. He liked it but wasn't in LOVE with it like he is with this Graco one. I realized all baby swings have horrible reviews even the one I originally bought and this one. anyways... my son was super upset as my husband put this swing together and nothing was soothing him but as soon as he finished and we sat him in it. it felt like a hug, luxurious, and soft. He immediately calmed down and I was able to take a shower and he was awake and happy when I got out and I am writing this review as we speak. I'm telling you I bought a rocking bassinet, a bouncer, toys but nothing came close to a peaceful shower as when I sat him in this swing. I hope this review helps someone out.
4 out of 5 stars
Thumbs up graphic, would recommend
8 November, 2025Verified purchase
Wish the seat was locked in
Baby isn’t here yet to know how well it works but upon putting it together, the seat is only resting on the swing. It’s not latched or anything. With that being said we nudged the side of the seat a bunch with different levels of force and it didn’t move.
5 out of 5 stars
8 November, 2025
originally posted on gracobaby.com
Great swing
[This review was collected as part of a promotion.] We got this as a hand me down, but it has been wonderful. Love the feature that the seat can rotate to face different directions, allows us to keep him from looking at the tv screen, but depending on where we are sitting in the living room he can always be turned toward someone to look at.
5 out of 5 stars
Thumbs up graphic, would recommend
7 November, 2025Verified purchase
Mom hack
Swing of many surprises! Absolutely love that it doubles as a bouncer too. its incredibly padded and comfortable for littles. Upgraded to this one and definitely wont look back. Putting it together was very straightforward and took maybe all of 2 minutes
2 out of 5 stars
8 October, 2025
originally posted on gracobaby.com
vibration inoperative
[This review was collected as part of a promotion.] We were gifted this for our daughter 3 years go, and she LOVED the swing. I did have to change batteries in the bouncer quite often in order to use the vibration option. I just stopped using that all together because I was going through so many. We are due with our second baby next week, so I took the swing out to get it ready for this baby. I put new batteries in to see if it would work, and the vibration part doesn't work at all now. We have had no other issues with this swing though.
1 reply from Graco Consumer Services team - 6 months ago
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your DuetConnect Deluxe Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
2 out of 5 stars
Thumbs down graphic, would not recommend
30 September, 2025
Disappointed
My baby really likes this swing, but sadly I’ve only been using it for 2 months and its already falling apart. It started making a super loud creaking sound when swinging and one of the legs now lifts which isn’t very safe! Also the vibration feature is completely pointless - it barely vibrates at all.
1 reply from Graco Consumer Care team - 6 months ago
Hello, thank you for your feedback on our DuetConnect DLX Multi- Directional swing and Bouncer, and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us Thank you! Graco Team
1 out of 5 stars
19 September, 2025
originally posted on gracobaby.com
Not happy
My child loves the swing but sadly after using it for 2 months it started skipping and not swinging right
1 reply from Customer Care team - 7 months ago
We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team. - Graco Team