iTouch Air 4 Smartwatch - Black
$49.99
ColorBlack
In Stock
Eligible for registries and wish lists
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$249.99 - $329.99
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4.1 out of 5 stars with 277 ratings
Guests are saying
The Itouch Air 3 smartwatch impresses with its stylish design, user-friendly interface, and a wide range of health tracking features. Guests appreciate its comfortable fit, customizable watch faces, and the ability to receive notifications directly on the wrist. While some users experienced syncing issues and inaccuracies in tracking, many found it to be a great value for its price, making it an excellent choice for those seeking a functional smartwatch without breaking the bank.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 177 reviews
17% would recommend
34 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
20 January, 2026Verified purchase
NOT A SMART WATCH, A FITNESS WATCH
Not EXACTLY a SMART watch, more like a "Fitness Watch" Would have been many more stars but it would not connect to any other device by bluetooth.
4 out of 5 stars
Thumbs up graphic, would recommend
13 January, 2026Verified purchase
Fun & Accessible Fitness Tool
I’ve had this for a few days & since it’s my first wellness tracker, I’m having so much fun with it. My only two complaints are 1. that it’s not compatible with the iPhone Health app. And 2. the iTouch app can be annoying. It doesn’t auto-update and when it does update, it will not match the data in the watch. For i stance tight now, watch says 8209 steps, app says 7620? Anyway, I’m definitely planning to save up for an Apple watch for the app compatibility. But if you don’t mind the app being a bit glitchy, this gets the job done and makes building fitness fun!
1 reply from iTouch Team team - 4 days ago
Hi, Sadie! Thank you for providing your feedback about your experience. We are always looking for ways to enhance our products and improve the user experience. To ensure a reliable connection, please restart your phone, reset the watch, unpair the watch from your phone's Bluetooth, and then reconnect through the app. Since the watch is connected through Bluetooth, which is a wireless connection, there are a number of reasons why your watch is not syncing. This includes Bluetooth interference, like when the watch goes outside of the phone's Bluetooth range (typically 15 ft - 33 ft), OS updates, or when the phone or watch battery is completely drained, which causes the Bluetooth connection to accidentally drop. Turning off either the watch or your phone could also be one of the reasons why your watch could get disconnected from the app, and this also affects the syncing. As of this writing, our watches only work with their own designated applications. Connecting them to third-party apps is not yet supported. But this is something I'm taking as feedback and will be addressed to our developers for their consideration in the future. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2026Verified purchase
(no review title)
Difficult
1 reply from iTouch Team team - 11 days ago
Hi there! We sincerely apologize if the product did not meet your needs or perform as anticipated. Your satisfaction is very important to us, and we take your concerns seriously. We would like to learn more about the issues you encountered with the watch and the app so that we can address them directly. Please email us at reviews@itouchwearables.com to further assist. Our team is committed to helping you and appreciates your understanding and patience during this process.
2 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2026Verified purchase
Do not waste your money
Son loved at first but stopped working less than 2 weeks later
1 reply from iTouch Team team - 11 days ago
Hi there! Thank you for bringing this to our attention, and I'm sorry to hear about the watch that stopped working after two weeks. Your satisfaction is very important to us, and we take your concerns seriously. We would like to learn more about the issues you encountered with the watch and the app so that we can address them directly. Please email us at reviews@itouchwearables.com to further assist. Our team is committed to helping you and appreciates your understanding and patience during this process.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2026Verified purchase
(no review title)
Stop working after 2 weeks
1 reply from iTouch Team team - 11 days ago
Hi, Marquita! Thank you for bringing this to our attention, and I'm sorry to hear about the watch that stopped working after two weeks. Your satisfaction is very important to us, and we take your concerns seriously. We would like to learn more about the issues you encountered with the watch and the app so that we can address them directly. Please email us at reviews@itouchwearables.com to further assist. Our team is committed to helping you and appreciates your understanding and patience during this process.
1 out of 5 stars
Thumbs down graphic, would not recommend
31 December, 2025Verified purchase
Irritated
Strap broke first day worn. This was a Christmas gift but I can't return or replace.
1 reply from iTouch Team team - 21 days ago
Hi there! Thank you for reaching out. We’re so sorry to hear about the issue with your strap, especially since it was a Christmas gift. We’d love the opportunity to make this right for you. Please email us at reviews@itouchwearables.com, and our team will assist you as quickly as possible. Thank you for bringing this to our attention—we appreciate your patience and understanding.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 December, 2025Verified purchase
Never Paired to iPhone
Opened one to pair to elderly iphone. Total flop, over two hours trying and it never paired. Returning and getting the real watch for an iPhone, an Apple Watch!
1 reply from iTouch Team team - 25 days ago
Hi Turquoise! Thank you for sharing your experience with us. We’re truly sorry to hear that pairing the watch with your iPhone was such a challenge and that it didn’t meet your expectations. This model is designed to work with iOS 13 and up devices, so we’d love the opportunity to understand what went wrong and assist you further. If you’re open to it, please reach out to us at reviews@itouchwearables.com, and we’ll provide step-by-step guidance or troubleshooting to help resolve the issue. We appreciate your feedback and will use it to improve our products and support experience moving forward.
1 out of 5 stars
Thumbs down graphic, would not recommend
9 December, 2025Verified purchase
(no review title)
Was delivered in a wrong address.
1 reply from iTouch Team team - 1 month ago
Hi, Josephine! Thank you for sharing your experience with us. We’re sorry to hear your order was delivered to the wrong address. We kindly recommend reaching out directly to the point of purchase for further assistance. They’ll be in the best position to check the status of your order or arrange a resolution. Your feedback is very important to us, and we’ll make sure it’s shared with the appropriate team to help improve our processes moving forward. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 December, 2025Verified purchase
Avoid
Stopped working in less than 6 months. No longer charges. Contacted customer support, emailed with a Rhea S who was very unhelpful. They wanted videos and more videos to prove it wasn’t working. Then me to pay to ship a product that is faulty back to them. Just terrible. Do not purchase anything from this manufacturer— you’re left with a faulty product after very little use.
1 reply from iTouch Team team - 2 months ago
Hi there! Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. As part of our warranty process, we do require proof of the issue—such as videos and a copy of the purchase receipt—to ensure proper evaluation and resolution. This helps us confirm the problem and provide the best possible support. We understand this can feel inconvenient, but it’s an important step to uphold quality standards. Your cooperation will help us resolve this matter as quickly as possible. We kindly ask that you continue the process via the reviews@itouchwearables.com email so we can assist you further.
1 out of 5 stars
4 November, 2025
Horible product
Horible product, do not buy. Very poor quality, doesn't cync with phone, band not secure, had to add a rubber band around to make it secure.
1 reply from iTouch Team team - 3 months ago
Hi Michelle! We’re sorry to hear that the watch did not perform as expected. We understand how disappointing that can be, and we appreciate your decision to return the item. To keep your devices synced, please restart your phone, reset the watch, remove it from your phone’s Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Your feedback is very important to us and has been noted for review by our product team. It helps us improve and ensure better experiences for our customers moving forward. Email us at reviews@itouchwearables.com for more help.
2 out of 5 stars
Thumbs down graphic, would not recommend
4 November, 2025Verified purchase
Not Worth It
It is difficult to pair the watch. It disconnects everyday. If it's not paired, then the data isn't stored to keep track of the features like sleep, blood pressure, workout,weather. I'm quite disappointed in this product
1 reply from iTouch Team team - 3 months ago
Hi, Katherine! We’re sorry to hear that the watch did not perform as expected. We are here to help. For a stable connection, please restart your phone, reset the watch, remove it from your phone's Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Email us at reviews@itouchwearables.com for more help.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 October, 2025Verified purchase
Poor synching-wrong time
This was great for a month. Now it won’t sync so the time is never correct. Even after full charge.
1 reply from iTouch Team team - 3 months ago
Hi, Jessica. Please kill the app to fix the time. Go to this link for a visual guide: (Android: https://vimeo.com/922532041 iOS: https://vimeo.com/922531462). You may also unpair the watch from your phone's Bluetooth and then reconnect through the app. Confirm that the watch is within a 33-foot range. Feel free to email us at reviews@itouchwearables.com for immediate support.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 October, 2025Verified purchase
Charging...
bought it for my sister and worked for two weeks and wouldn't hold a charge....
1 reply from iTouch Team team - 3 months ago
Hi, Sam! I'm sorry to hear that the watch doesn't hold a charge. Let me help. Kindly disable some default features that you feel you don't need for now to conserve battery. You may click this link for more battery or charging tips: https://tinyurl.com/exrrvuyp. Email us at reviews@itouchwearables.com if you need further assistance.
1 out of 5 stars
12 October, 2025Verified purchase
(no review title)
After 3 months of waiting never got this product.
1 reply from iTouch Team team - 3 months ago
Hi, Randy! Thank you for sharing your experience with us. I’m truly sorry to hear that you haven’t received your product after such a long wait—that’s incredibly frustrating, and we completely understand your disappointment. We kindly recommend reaching out directly to the point of purchase for further assistance. They’ll be in the best position to check the status of your order or arrange a resolution. Your feedback is very important to us, and we’ll make sure it’s shared with the appropriate team to help improve our processes moving forward. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
5 October, 2025
Incorrect item
I received the wrong watch. What will be the right process to replace the one received. I cannot recommend the product since I received the wrong one.
1 reply from iTouch Team team - 4 months ago
Hi Kendra! Thank you for reaching out, and I’m sorry to hear you received the wrong watch. We understand how frustrating that can be. If you purchased directly from iTouchWearables.com, I can assist you with your return. Otherwise, returns must be handled through the retailer where you purchased your watch. They’ll be able to assist you with the correct replacement process based on their policies. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 October, 2025Verified purchase
App didn't wirk for me
I’ve used a Fitbit for years. But you can’t get new batteries for them So I wanted something cheaper. If I can’t get a new battery and have to buy a new watch I’d try iTOUCH. Watch works great but the app has NEVER worked. I installed the app on my iPhone 11, no problem, got an account. Tracks everything on the watch but won’t pair with the app. Yes I’ve de and reinstalled twice. Still not connecting. No I shouldn’t have to contact their help desk. If I could do the Fitbit on my own, iTOUCH should just as easy. Since it tracks my steps and thats mainly what I want it for. I’ll use this until Fitbit goes on sale and go back. I didn’t get rid of my Fitbit app so my info is still there. Frustrating
1 reply from iTouch Team team - 4 months ago
Hi there! Thank you for sharing your experience, and we truly appreciate your continued support and feedback. We understand how frustrating it can be when a device doesn’t perform as expected. It’s great to hear that the iTOUCH watch itself is tracking your steps accurately, which is your main priority. However, we’re sorry to hear that the app has not paired successfully despite multiple reinstall attempts. For a stable connection, please restart your phone, reset the watch, remove it from your phone's Bluetooth, and then reconnect to the app. Also, ensure the watch is within a 33-foot range. Email us at reviews@itouchwearables.com for more help.
1 out of 5 stars
26 September, 2025
Terrible product
My wife purchased this watch for me on August 27,2025 as a birthday gift. I wore it for 3 weeks and put it on charge a week ago and went to put it back on my wrist and nothing illuminated. The watch wouldn’t even turn on. I tried to go through the warranty process with ITouch website and have heard nothing back. It’s been 3 days since I submitted the warranty information and haven’t heard anything. I expected this watch to last maybe a year but not even lasting a full month is insane. Do not buy this smartwatch
1 reply from iTouch Team team - 4 months ago
Hi, Josh! I'm sorry to hear about your watch not powering on. Rest assured, I'm here to help. We strongly recommend connecting your charger to an indirect source of power, like the USB port of an active (not idle or in sleep mode) laptop or computer. Make sure that the charging pins are properly aligned and engaged with the metal contacts on the back of the watch. Check the contacts on the back of your watch for any dirt or debris and check the charging pins to be sure they are not bent or damaged. Once the charging indicator appears, wait for the watch to show fully charged before powering on. Press and hold the side button to power on the watch. Please visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. Email us at reviews@itouchwearables.com for more help.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 September, 2025Verified purchase
Terrible customer service
Ordered a black air 4 and it came blue and it doesn’t let you return it.
1 reply from iTouch Team team - 4 months ago
Hi, Ak! Thank you for sharing your experience with us. We’re truly sorry to hear that you received a different color on your order and that the return option wasn’t available. We understand how frustrating this must be, and we appreciate you taking the time to let us know. Your feedback is very important to us, and we’ll make sure it’s shared with the appropriate team to help improve our processes moving forward. For any other inquiries or if you require assistance, please feel free to reach out to us via email at reviews@itouchwearables.com.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 August, 2025Verified purchase
Itouch watch
Stopped charging after 2 months!
1 reply from iTouch Team team - 5 months ago
Hi there! I'm sorry to hear about your watch not charging. Rest assured, I'm here to help. We strongly recommend connecting your charger to an indirect source of power, like the USB port of an active (not idle or in sleep mode) laptop or computer. Make sure that the charging pins are properly aligned and engaged with the metal contacts on the back of the watch. Check the contacts on the back of your watch for any dirt or debris, and check the charging pins to be sure they are not bent or damaged. To address this, please visit the following links to learn more about how to initially charge the device: https://tinyurl.com/yme343aw and https://tinyurl.com/mr49yctc. Email us at reviews@itouchwearables.com for more help.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 August, 2025Verified purchase
Not worth it
Don’t waste your money, it’s inaccurate.
1 reply from iTouch Team team - 5 months ago
Hi there! Thank you for providing your feedback about your experience. We sincerely apologize if the product did not meet your needs or perform as anticipated. We are always looking for ways to enhance our products and improve the user experience. To better assist you with your concern, please don't hesitate to contact us via email at reviews@itouchwearables.com. Our team is committed to helping you and appreciates your understanding and patience during this process.