L'Oreal Paris Excellence Triple Protection Permanent Hair Color - 6.3 fl oz

A: Hi there DianeS! Thank you for reaching out to us about the Excellence Triple Protection Permanent Hair Color. Yes the kit does include a set of gloves with the instructions for your hair dying needs. We hope that you will continue to try and use our products with satisfaction in the future.

A: Hey Diane, Great question! The Loreal Paris Excellence Triple Protection Hair color kit includes gloves. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hey, Great question! It depends on what shade you're trying to achieve. We recommend to check out Color 8.5A Champagne Blonde for a warm light blonde. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hi there, Kallafly! We are so sorry to hear about your experience with our Excellence Creme Hair Color. We are happy to assist you in finding your new shade! Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!

A: Hi there! If the new growth is mostly white, any color with an ‘ash’ tone will likely look very dull. You have the right idea, do the next touch up with a slightly darker color, however, your best option going darker is to use the dark blonde 7 or dark golden blonde 7G. Once you go darker, you won’t be able to lighten the color using another dye. To be sure the results are not too dark, stick to the Touch Up application and timing. Do the roots for the full 30 minutes but the previously dyed hair should only get the dye mix for the last 10 minutes of your timing.

A: Hello Grandma J, we recommend the color 8.5A Champagne Blonde to prevent harsh yellow tones in your hair. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page! :)

A: Hi there Kay! Thank you for reaching out to us about the Excellence Triple Protection Permanent Hair Color, yes this does contain ammonia. If you are looking for an ammonia free Hair Dye we suggest looking at the Excellence Universal Nudes, this hair color line provides the rich intensity and vibrance of permanent hair color without ammonia. We hope you give it a try!

A: Hi there! We are so sorry to hear about your experience with our Excellence Triple Protection Permanent Hair Color. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday – Friday, 9 AM – 5:30 PM (ET) at 1-800-322-2036. It would be helpful if you had the product available when you call. We look forward to speaking with you!

A: Hi Ashwells84, we get that you want to start going slightly lighter… Unfortunately, dyed hair is much harder to lighten than natural hair. No hair dye is strong enough to lighten dyed hair. Can you switch, definitely! But your roots will be slightly lighter. Your best option is to color just the new growth for now and let the rest of the hair dyed with the 4AR fade on its own over time to better blend with the lighter color at the roots.

A: Hi there! Thank you for reaching out to us about the 7BB, yes this has been discontinued here in the US. We did not replace this shade, we suggest checking out the shade 7 Dark Blonde. This is a neutral tone no ash or warmth added to it. We hope you check it out!

A: Hi Tombraider98. Thank you for reaching out to L'Oreal regarding the Excellence Creme. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your reference #30996488. Looking forward to hearing from you!

A: Hi there! We thank you for reaching out to us about finding the best suited shade for you in the Excellence Creme Triple Protection Hair Color. We would like to speak to you directly so we can find the best suited product for you, please call us at 1-833-856-7325 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.

A: Hi there! Thank you for reaching out to us about the Developer in the Excellence Creme Triple Protection Permanent Hair Color Kit, in the 6R shade. The developer in the kit is 20vol, any other questiins or concerns please feel free to reach out to us at 1-800-322-2036 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.