Ninja Single-Serve Pods & Grounds Specialty Coffee Maker

Hi Linda, Thank you for sharing your experience with the Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We’re glad to hear you’ve had positive experiences with your Ninja air fryer and blender, but we completely understand the frustration this coffee maker has caused. It sounds like you took all the right troubleshooting steps, and we're sorry for the inconvenience and confusion with the initial replacement part. We’re pleased to hear a new unit was ultimately provided and we hope it performs to the standard you expect. Your feedback is valuable and has been shared with the relevant teams as we continue to improve our support and product reliability. If you ever need further assistance, please don’t hesitate to reach out to us at 1-800-365-0135. Kind regards, Ninja Kitchen

Hi dear customer, Thank you for sharing your experience with the Ninja Pods & Grounds Specialty Single-Serve Coffee Maker. We’re truly sorry to hear that you received the wrong item, especially one that appears to have been previously used and not even the correct brand. While Target manages the fulfillment and shipping process, this certainly doesn't reflect the standard we hold for the Ninja brand. We recommend contacting Target customer service directly to report the issue and request a resolution. If you do receive the correct unit and need any product support, our team is here to help at 1-800-365-0135. Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having trouble with your Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We will absolutely share the feedback you’ve provided with the relevant teams for review. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Hello, Thank you so much for your feedback! We're sorry to hear about the problems you encountered with your Ninja Coffee Maker that resulted in your return. Rest assured, we will pass your comments along to the appropriate teams for future enhancements. We hope you'll think about trying our products again in the future! Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-800-365-0135. Kind regards, Ninja Kitchen

Hi dear customer, Thank you for your thoughtful review of the Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We're glad to hear you’ve enjoyed the brew quality, design, and specialty features of the machine, though we’re disappointed to learn that it began leaking shortly after the return period. That’s not the lasting performance we want our customers to experience, and we’d like the opportunity to help. Please reach out to our team at 1-800-365-0135 so we can review your case and explore the best way to support you. Kind regards, Ninja Kitchen

Hi dear customer, Thank you for sharing your feedback on the Ninja Pods & Grounds Specialty Single-Serve Coffee Maker. We're glad to hear it initially performed well for you, but we’re sorry to learn that the leaking issue has returned despite trying the recommended fix. That’s not the experience we want you to have, and we’d like the opportunity to help resolve this. Please reach out to our team at 1-800-365-0135, we’d be happy to assist with troubleshooting or discuss available service options. Kind regards, Ninja Kitchen

Hello, Thank you for sharing your thoughts! We regret to hear about the issues you’ve had with your Ninja. We will ensure your feedback reaches the right teams to help us improve our products. If you want to explore what we can do for you, please call us at 1-800-365-0135. We’re here to support you. Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We genuinely regret to learn that your experience with your Ninja Single-Serve has been so disappointing. Our goal is always to ensure our customers enjoy the best experiences with our products, and it is disheartening to know we did not succeed this time. We would appreciate the opportunity to make things right. If you could reach out to us at 1-800-365-0135, we would be happy to thoroughly look into this for you and discuss alternatives to resolve the matter. Kind regards, Ninja Kitchen

Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards, Ninja Kitchen

Hi dear customer, Thank you for sharing your experience with the Ninja Single-Serve Pods & Grounds Specialty Coffee Maker. We're truly sorry to hear that both units stopped working and understand how frustrating and disappointing that must be—especially after giving the product a second try. This certainly isn’t the experience we aim to deliver, and we appreciate you bringing it to our attention. If you're open to it, we’d like the opportunity to learn more and assist further. Please reach out to our Customer Support team at 1-800-365-0135 so we can review your case and help find a resolution. Kind regards, Ninja Kitchen

Hi Jay, Thank you for sharing your feedback on the Ninja Pods & Grounds Specialty Single-Serve Coffee Maker. We’re sorry to hear that the brew quality didn’t meet your expectations, even after running a cleaning cycle as recommended. We understand how disappointing that can be, especially when the design and frother features were a highlight for you. Your comments are appreciated and will be shared with our product team as we work to improve both functionality and customer satisfaction. If you’d like to explore other models or need further support in the future, our Customer Support team is available at 1-800-365-0135. Kind regards, Ninja Kitchen