A: This dispenser does not include a night light.
A: The issue could be that there are coffee grounds that have caused it to stop flowing. Try taking the drawer completely out and washing it, it is dishwasher safe as well. Then take a warm wet cloth and gently wipe around the top needle and make sure that it is clean. You then can take a toothpick and gently insert into the top needle to make sure coffee grounds are not blocking the water flow. After you have done this and the drawer is back in place, run through 3 – 6oz cups of water through the K-cup dispenser without any coffee in it. Just run water. If this does not relieve the issue, please contact us at email@example.com so we may provide further assistance.
A: Thank you for your feedback. There is no child lock feature for the cold water, but there is one for the hot water.
A: Hi Tony - Thank you for providing your feedback. To better assist you, can you please message us your contact information to the following email: firstname.lastname@example.org? We look forward to hearing from you! – Cara K.
A: Hi Dee, Thank you for reaching out to us. Great question! Our dispensers are designed for standard 3 or 5-gallon plastic bottles. They work best with bottles that have a neck with a 55 mm outer diameter (like our bottles). However, glass bottle necks may be thicker and could cause issues with the bottle probe fitting. If you choose to use a glass bottle with a top loading dispenser, be sure to anchor the dispenser to the wall to keep it from tipping over. As always, please let us know how we can be of further assistance. Best Regards, José R.
A: Hi Michael93508, and thank you for contacting us with this question. Currently, this dispenser only brews the coffee as a hot beverage like a typical Keurig machine would brew a K Cup. Please let us know if you have any other questions. Best regards, Michael P.
A: Hi Amarie, Thank you for reaching out to us. This water dispenser is equipped with a child safety feature in order to prevent inadvertent dispensing. To enable dispensing of hot water, press and hold the red lock button, then press mug or container against the paddle directly beneath the red lock button. Best Regards, José R.
A: Hi Merle, Thank you for reaching out to us. Great question. The Primo water dispensers don't have the capability to adjust the temperature of the cold water. This Primo water dispenser will dispense cold water at 36 Degrees Fahrenheit. Best Regards, José R.
A: Hi Emily, Thank you for reaching out to us. All the Primo water dispensers come with a coupon for a free Primo water bottle. Best Regards, José R.
A: Hello, Thank you for reaching out to us! This dispenser's model number is 601258. Please let us know if you have any further questions or concerns. Thank you - Cassandra P.